Conxit Technology Group

ConXit Technology Group is an Aprima Medical Software® Gold Certified Reseller.
ConXit will place an add on Craig’s list for a position as a Healthcare Services Help Desk Analyst, if selected you will be invited for an interview, during the interview process if you possess a minimal skill set you will likely be asked or persuaded to sign on as a EMR (electronic medical record) trainer. If you sign on for this position you will not only travel to train doctors and staff on the software, you will also upon your return to the office be expected to take helpdesk calls.
You will be told in the interview that you will travel once a month when in fact you will be gone three weeks at a time. Not only will you be expected to fly out of town on a Sunday evening you will be expected to fly back late Friday night. If your trip is scheduled Sunday through Thursday you will be expected to be in the office at 8:00 AM Friday morning. There will be times that you will have to travel by car and that includes places seven hours away — for those trips you will be assigned a company car. The company uses budget hotels so don’t expect the Hilton. You will be allowed $ 40 dollars a day for meals and will have to provide receipts — do not tip over 10% as you will not be reimbursed. ConXit will save money on flights by booking connecting flights so if you have to fly to NYC for your assignment you will connect somewhere. They will not pay for parking so it is expected of you to find a ride to and from the airport and forget about checking luggage you are required to travel with a carry on bag — even for a week.
When not on assignment and in the office taking helpdesk calls, you will be monitored very closely by two cameras watching your every move. You will not be allowed to eat at your desk not even a snack and you will have to share your scheduled lunch with the entire staff in a kitchen area with a table that seats four, more than likely — at some point, you will stand to eat your lunch. The pay is terrible for what is expected of you and you will work on average fifty hours a week. While on contract you will get paid for every hour you log however, if you become a full-​time employee you are paid for forty hours. There will be many times you will be expected to work on weekends preparing for your assignment — building the customers database (up to 12 hours) and preparing your training notes. Your work environment (in the office) consists of a very large room with cubicle’s side by side and cameras in opposite corners of the room. There is no privacy, a lot of traffic (to and from the mens room and conference room) and the noise is unbearable making it difficult to carry on a telephone conversation with the customer. There are NO break times and if you smoke you will do so ONLY on your scheduled lunch.
The interview process consists of meeting first with the HR director who is also the CFO, she will ask general questions nothing– difficult, in my opinion she is feeling you out to see if you have confidence and could be a possible match for EMR Trainer. If you are invited back for a second interview you will meet with the HR director/​CFO and the owner of the company again — no difficult questions just more of an impromptu to and if you accept the contract you will be hired.
During my interview I was told there was a training class offered by Aprima that would start the following month. I STRESS, you will never go to formal training at Aprima, the only training you will get is the so called training by your busy, overworked and overwhelmed co-​workers. You will also be expected to learn on your own through videos offered on the Aprima Academy website. I STRESS again, the training you receive will in no way prepare you to be a success as a EMR Trainer, the software is too large and takes too long to learn and master. In my opinion even after a year on the job you will not know enough.
Be aware that the HR director will tell you this is a contract to hire position (ninety days) and that after the ninety days you can be hired as a permanent employee or they can extend the contract. I can say with confidence that most likely you will NOT be hired after the ninety day period.
During your ninety days on the job not only will you NOT receive proper training, you will not know how you are doing on the job as there is no feedback and no metrics to measure productivity or success. In my case I was sent on my first training session less than thirty days on the job. I completed five such training’s and never once was I provided feedback.
The work is very fast-​paced and excessive for the given learning window. Policies were changed or not followed, mixed messages were executed on a regular basis and a hostile environment of confusion was created. It is my opinion that one can not have personal or professional growth at this company.