JC Penney Salon

I recently stopped going to the JCP Salon in Pineville. I would rather pay a little more money for a stylist who understands the importance of providing excellent customer service, styles my hair the way I want, understands my time is also valuable and does not speak to me in a condescending /​sarcastic manner.
Now I actually look forward to my appointments.

Being new to the city, I was looking for a salon, and after getting a recommendation, I ended up booking an appointment with JC Penney salon. Having ethnic hair, it’s especially difficult to find the right fit, and unfortunately I realized that first time was not going to be a charm.
Let’s start off with the good things about JC Penney salon:
1.) Professional environment and customer service. The salon itself put together and in case you’re bored, there are magazines to read. (Trust me, that isn’t the case with every salon.) The stylist was really nice and she actually bothered to ask me how I wanted my hair styled. Sometimes stylists just jump in and start doing it without asking you your preference.
2.) Great price. I have no complaints about their rates. Really, they were decent.
3.) They’re quick. Something I hate about black hair salons is waiting around. But I was in and out in a very timely manner.
4.) Affordable and quality products. I’m a big fan of KeraCare, and lucky for me JC Penney carries a bunch of their products.
Now there was only one thing about what I didn’t like, but here’s what it is“
1.) I didn’t like how my hair turned out. Pretty big, thus them missing two stars. I really didn’t like the haircut. I have layers and thought they looking more pronounced after. Also, I didn’t care for how my hair came out after a blow dry and flat iron. I prefer my own handiwork – it lasts longer and feels softer when I do.