Sky Zone Trampoline Park

Terrible for little kids under 5. They dont have dodge ball for the younger kids. The kids cant jump together. If you want to spend the money go down the road to sky high. Workers are much more friendly and they have the laser room and rope course

My family and I went here today for my nephews party. This place is not family friendly. They separate jumpers based on age, which is good for safety, but they do not account for siblings of different ages who want to jump together or a 3 year old who will not jump without his mama there to jump with him. I had my kids in 3 different zones because we weren’t allowed to jump together and when I asked all they said was, «sorry, you can’t do that.» Maybe there aren’t many parents who want to play with their kids or siblings who want to play together. I don’t know but I do know that we won’t go back!

Our daughter just celebrated her 10^th birthday at SkyZone & it was a great experience at an organized, clean and no odor trampoline park! We reserved an entire court for the 18 kids which was the perfect choice on a Saturday when SkyZone is very busy. They free jumped & played dodgeball, just our group. Skyzone’s party organization from beginning phonecalls’s thru serving food & drink was wonderful. They are all about taking care of you & letting the parents relax during the party because they handle everything… we only needed to bring the cake! Our daughter had a great party! We cannot complement SkyZone enough.

This place is an absolute free for all. Adults jumping and breaking every single so-​called rules and falling on top of little kids. The staff don’t care, and there is absolutely no order. I am sure kids get injured here often, but I am surprised it is not even more. If the staff would stop socializing and texting, they may actually notice what is happening around them.

Clean and professional environment. We love the parent lounge perched up high with a view of almost the entire facility.
Good pizza (Jets) but the snack bar is way over priced.

If you have a child under 6 years old go to Defy Gravity. This place (Skyzone) is awful for them. The foam pit is connected to the trampoline. There are no plain foam pits. You can’t jump with your child because they separate you by age. You have to wear socks where as there is an option at Defy Gravity. You wear a sticker on your shirt which my child didn’t like. Everyone (even people not jumping) stands on the path way and it’s not an open floor plan so they are in the way when you have to walk through to go to the other areas. Defy Gravity is definitely a better place. We only went here because they were open on Sunday but they aren’t worth the trouble.

I love tramps. Skyzone was a decent time. As soon as you walk in you are greeted by an associate who takes you through everything regarding rules and how the place works. You walk up to the counter were they tell you that your socks are not good enough for the establishment and you must buy theirs. There is a little snack bar around the corner and seating upstairs for adults who are there to let their kids go crazy. There are basically four sections. Trampoline section where it is split into 4 groups dependent on age and size. So if you want to jump with your kids well you can’t. There are two dodgeball areas one for kids and one for adults. A trampoline section with 3 different basketball hoops that vary in height. Lastly a foam pit section so you can do sweet tricks. Overall the price wasn’t bad and we did have fun. This place is more kid oriented and they seem to put a priority on safety. Which sounds good, but I think there are too many rules. The other places are a little more relaxed on rules and we like that better.

sky high is definitely superior. Not worth coming to Skyzone. The people who work there are so rude and unaccommodating. Won’t let you jump with your children/​siblings if you are older, have to purchase special 4 $ socks, overall terrible customer service

I love Skyzone I go here almost every week there dodgeball is the best and is very fun. The court monitors are very nice and are nice to you. Tip: if. You want to bring a big group to play dodgeball go on a Friday night because there is not that many people there. If you want to go with a few of your friends go on the weekend because there is many people and it is very fun. Also it is in sections according to age so a 9year old is not against a 16 year old. It is the best

We just had my son’s 7^th birthday party here today and they did a wonderful job! All our guests complimented me on the staff and the job they did. We planned the party and then unexpectedly moved to another state for my husband’s job and the Sky Zone crew made it so easy for us to plan. They took care of every detail, were great with the kids, were super friendly and accommodating. If we move back to Charlotte, we’ll be having more parties at Sky Zone, for sure!

Great way to spend a day for the kids. Actually a couple of hours is more than enough. I took my four grandchildren and they were ready to leave after 2 hours. They all slept soundly last night

Sky Zone is great! I’ve been a few times now and the customer service is always really good. Compared to other trampoline parks, I definitely feel that SZ has higher standards on safety and customer satisfaction, which is evident when you walk in the door. The prices are very reasonable as well. I would definitely recommend SZ to anyone looking for a good (and safe) time!

My son loves this place. It’s very clean and because it’s relatively new (in this location) all of the equipment is very nice. It’s a bit smaller than Sky High Sports, but again it’s cleaner and more up to date technology wise.
It’s also more expensive than Sky High, but with a Groupon I was able to get an hour for two kids for $ 14 total. Without the Groupon it would have been $ 30.
Also, you’re required to buy and wear their special socks, which range in price from $ 2 – 4 a pair. Obviously you can keep them and wash them and reuse them, but I always forget to bring them. Tip-​remember your socks! I know some people like this and want to buy new socks each time, but my son wants the $ 4 «limited edition» socks. So buying that for 2 – 3 kids adds up.

Dangerous for you and your kids. They have a b-​ball goal well above ten feet to blow your knees out and get hurt. Kids managing the place. Go to the South Blvd store for a safer experience. People are injured at these trampoline parks all the time and are VERY dangerous.

Jump! Jump! Sky zone will make you Jump! Jump!
When looking for weather proof fun that excites my mate and my kindergartner, Sky Zone aims to please.
After multiple visits (booked my sons birthday party for 10 ppl) (random Friday night) (CMS spring break) I am pleased to give them 5stars.
THE GOOD: price is reasonable, facilities are spotless, staff will go above and beyond even before closing to accommodate request, can host a wide range of age groups, and has multiple platforms for your pleasure, offer a private parking lot, convenient location (off 485, across from Carolina’s Place mall)
THE OTHER SIDE: open late during the week, Staff ARE ALWAYS FRIENDLY, venue can host a large crowd so be prepared, food choices are limited (wish they offered cake)
ADVICE: wear something comfortable, you will sweat and prepare for extreme innocent fun

I booked my son’s birthday party here instead of the place that is closer to my home. Why? Here’s a list:
Great looking facility– huge, clean, fun atmosphere
Several party package options with better prices than the competition
Socks are included in the price of the party
They have Jets pizza!
The amount of staff on hand to watch the kids is perfect
Eddie
Eddie’s customer service is beyond compare. The booking process was quick and he was quite thorough to make sure my son was going to have the best time. He checked in with me via phone and email after booking to confirm I didn’t want to make any changes before the party. At check-​in he was just as kind and personable as on the phone. I felt like we got VIP treatment!
My son said it was a perfect birthday and I must give the staff at SkyZone credit for helping to make it so.
I will be coming here from now on as well as recommending it to all of my friends.

I was most disappointed in the customer service (or lack there of) received. I had a coupon that I was unable to redeem even though the fine print did not indicate that it could not be used on the weekend. When I asked for an explanation from the manager, I received a completely different answer than what I received originally. The manager didn’t even bother reviewing the coupon and just told me it wasn’t valid. I would have been satisfied with the answer if she would have reviewed the documentation because at least at that point she would have been informed.

First off! Just want to say this place is awesome! Here’s why :)
1.) Facilities– Extremely clean, well maintained, and so safe! The place looks new and the staff ensures all patrons abide by the rules so the little ones don’t get hurt :) And bathrooms are so clean!
2.) Socks– They make you wear their new socks which you pay two dollars for! Love love love this! The place doesn’t smell of feet like other non-​sock jumping places and makes everything feel so sanitary! LOVE! Don’t ever get rid of this rule!
3.) Snacks– Along with the typical soda, pizza, and chips… they offered healthy alternatives! They had Cliff Bars, granola bars, and trail mix!
4.) Foam Pit– Clean! No old foam blocks, dried skin, or smelly smells! Sooo clean!
5.) Eddie and Chris– Eddie checked us in and was cordial and very professional. He definitely made the check in effortless! Thanks so much Eddie!
Chris who was working the foam pit was so sweet and nice! Thanks sooo much for making our time there so fun Chris!
Okay so why the 4 stars if this place is amaze balls right? Okay as I was getting change to work the lockers a staff member by the name of Carmin kept staring at me and then whispering to the other staff member. Extremely rude and definitely needs to work on her presentation as well as customer service.
Other than that love this place!!! :) give it a try!!!

Great place for a fun couple of hours… you’ll be tired and your kids will sleep well!