A M Leonard

I ordered greenhouse plastic to protect and cover frames I’d built over raised garden beds. I told them I was racing a frost and had to confirm availability and ability to ship the day of order. They put me on hold while they checked with the warehouse as to availability and with the «supervisor» to OK same day shipping. That was a Tuesday.
I had planned to install the plastic on the weekend. It did not come.
On Monday following, they called to tell me «Sorry, no plastic.» They said it like it was the most normal thing in the world and that I should be cool with it.
I reminded them of the conversation, where we supposedly checked out everything and got an OK.” They actually gave the lame answer: «You’ve got to understand the way our warehouse works.» I told them understanding THEIR BUSINESS is definitely NOT MY JOB, but their job; and that that had failed miserably and are unprofessional and unreliable. Don’t count on them.
BTW: I was «working» with the same Ashley/​Theresa duo as the review by derek o.