Coach

Store didn’t seem to have a lot of what I saw online. I’m sure it was because it was almost Christmas. The girls that worked there were friendly but almost to much the day I went in. Every couple minutes another girl would ask if I had questions. I just wanted to look a little first. Good customer survice though. Don’t pay full price, join their mailing list and they will email you when there will be deals. I went in the day before Christmas and everything was 60% off. I was going to get one purse but got 2 for just a little over $ 200. What a deal! The total before the discount was $ 500+. I wouldn’t pay that much but $ 100 for a Coach purse is pretty good. My first one I got 5 years ago and it still looks new.

I visited this location for the first time and I have to say I wasn’t that impressed. I’ve been to other larger stores that have a better selection of merchandise and more sales. The sale today was 20% off if you spend $ 200. I’ve had better sales elsewhere that give an additional 40−50% off everything in store and more attractive clearance items.
The sales ladies were very friendly, attentive and helpful.
I probably won’t be back to this location.

This particular Coach outlet has some of the best prices we have seen. Obviously, it isn’t Michael Kors but it isn’t priced like MK either. The staff was very helpful. Recommended.

I went in this store looking for gifts and was lost. The sale’s lady and guy really went out of there way to help me out and where very patient when i would ask for the price of every item (they had a sale). The clearance selection was huge, a whole wall.

I was shopping with my mother and 5 yr old daughter today in the outlet store. My mother was purchasing over 500.00 worth of merchandise, when one of the sales associates asked my 5 yr old what was in her purse, my daughter opened her purse as the associate rifled through it. It took me a few minutes to figure out what she was doing. This associate crossed the line. If she thought for ANY reason or had suspicion of theft, she should have asked for my consent. Shame on you Coach! Just because I have a small child you don’t need to single me out. I felt very violated when we left. I doubt I will ever go back to this store. I will travel to Santa Barbara for my Coach needs.

I must disagree with the crowd. I have both Coach and Coach Outlet purses, and have a gift card burning a hole in my wallet.
However, when you trail a customer as they peruse the merchandise, and three different associates ask how they can help… it’s tremendously rude and borderline profiling.
Oh well, other worthy outlets enjoyed my hard earned dollars that I so happily spent.

I went in there the other day and was very happy with the staff. They are so friendly and very informative about the product. There was a girl in there who was especially nice her name was Tiffany, she is great at her job. Thank you coach for the great training that you give your people.

Best prices around

A must stop whenever I am in the area just to see the latest bags they have. I never would have seen myself owning Coach bags, but you can not beat the quality. This particular store has the friendliest and helpful staff. I was even remembered a few weeks later, always good to do if you want to give great customer service. Pricing is always additionally great when you get those 30% off coupons as you walk in the door, got 2 fabulous handbags for $ 300!

A must stop shop at the Pismo Outlets. Staff was incredibly friendly and helpful. They also had a good selection of bags in leather which is what I really like in a handbag! I ended up with the cutest everyday crossbody bag for under $ 200! I will return!

so, i’m not the average girl who likes to spend big bucks for her purses. in fact, i get most of my purses at Marshalls… when i bother to get one that is. i thought they were pretty much all the same, more or less. that is, until one christmas my fiancé bought me my very own coach purse in black. and there a crush began on coach. i say crush & not love affair because again, my cheap ass isnt willing to spend all my scroll on shoes & bags, lol, but i am willing to drop some dime at the coach OUTLET: P
i was excited to come here because i thought the only coach outlet near me was in gilroy. nope, turns out they have one here in good olé pismo. personally, i think this is the ONLY reason to come to this outlet. first off, the staff is friendly; i was asked if i needed help by more than one person. the store is large & lots of stuff — including men’s wallets (my fiancé picked one up in the $ 30 range). their clearance selection was large — a whole corner of the store & a good selection. plus, they were having a sale on top of their clearance. and in general as well, so i scored my FABULOUS cross shoulder back for roughly around $ 100. yes! it’s my new favorite bag & a cute cousin to my black bag my honey bought me earlier.
so you know what that means. my cheap behind will be back… i think i need a new wallet.

This was a nice place to shop at. The gals there were very attentive and I felt very well tended to.
I ended up text messaging prices and pictures to my sisters back at home because I knew they’d be interested in a good deal. sure enough, I bought a bag for my sister — a really nice black leather purse for $ 140… yeah, still pricey, but it’s leather and actually quite big and the stitches are well done and I own plenty of Coach purses to know they do last long (the leather ones, at least).
The selection was very nice — lots of pastels in signature and in patent and in leather as well as a lot of other leather colors (black, gold, pink, mauve, etc). They had everything from purses to umbrellas and scarves. a lot for being an outlet. The prices were outlet prices (pretty much in the 100 range and less for smaller, fabric-​only pouches, etc).

Staff were not just friendly… They were incredibly helpful. I went to buy two makeup bags as gifts, and one of the saleswomen was able to find me even cuter ones for the same price. I was also able to get an amazing diaper bag at a great price. I’d definitely visit this location again, I was very pleased with the service and the selection.

Be still my beating heart … the Coach store finally arrived with great anticipation throughout my circle and has sprinkled handbags everywhere! This is truly the dawn of a new day on the Central Coast.
Ok, ok, I grew up here so I have a little more history with the shopping void that existed just a decade or so ago. I deserve to applaud this store, and it’s obvious corporate directed high level of customer service.
Walking in the doors, it is an obviously different shopping experience than we have grown accustomed to. Travertine floors, soft lighting and minimal tables and shelves that highlight the handbags, purses, clutches, key fobs and other leather-​laden accessories.
Yes, yes ladies, the initial glance at a price tag may send you into momentary sticker shock. Keep in mind you will likely be clutching a daily discount coupon that the gracious and helpful staff gives out as you enter — up to 30% — and the signs adorning the tables and shelves usually indicate as much as 50% off the tag. All in all, you walk away with a quality, warrantied handbag over your shoulder that screams style and taste for a fraction (less than 50%) of what the next gal paid at Saks in Santa Barbara. Score!
From the obvious attention to detail in the ambience to the helpful and courteous staff, to my mind the extra $$ is worth it. Thankfully, this small boutique brings us an inch or two further up the ladder toward the shopping destination levels of our Central Coast cities to the North and South. Hats off to Premium Outlets led by the ever-​so-​tasteful Mr. Joseph Michael Scott.

The manager is so so awesome! Her name is Jessica and she manages her employees great and was so polite to me, while i was purchasing a bag for my mother. Everything was clean and nice! ill be back soon!