Physical Therapy Specialists

Rather upset at there customer service. It’s all about that dollar over patient care here. I went through work comp here before and they were ok. I’m sent back a couple years later. And they deny me help because they assume they’re gonna get stiffed by insurance. Seriously if that were even the case bill me. But even after I proved my insurance has shelled out properly. They tell me cash up front. Well I’m over this place and they have earned this review. I’d suggest using another local physical therapy.

I recently had knee surgery for a torn miniscus. I’m so glad I went to Physical Therapy Specialists and saw Shelly Allis for my recovery. She skillfully guided me through recovery for weeks and kept me from doing too much while strengthening my knee with effective exercises all the while. The office runs like a well oiled machine, very clean, organized and the support staff are kind and very professional. I highly reccommend Physical Therapist Specialists, they definitely live up to their name.

This was my very first experience with having physical therapy. I was healing a dislocated shoulder that happened in February with therapy lasting until August. Unfortunately with a convoluted appointment system and dove-​tailed appointments, I didn’t feel taken care of appropriately.
The reception was great. My first appointment was an evaluation along with making two weeks worth of appointments. Oh but wait! We don’t have any appointments available but the receptionist will put me on a list to get called if anything becomes available. This type of scheduling happened 80% of the time between April and August. If I got the call at work and couldn’t answer, the appointment time was given to another client.
My appointments with Chuck were dove-​tailed. 15 minutes into a 30 minute appointment he had another client. First 15 mins was individual time… oh but wait, «Johnny, ok now do 3 mins of this, I’ll set the timer.» Oh now back to the first client laying on the table, waiting. Ring ring, the timer goes off. Again he tells Johnny what to do next.
I will not return. I felt very uncared for and didn’t feel I was receiving the support I needed. The last straw is the reason I am writing this. I was suppose to be released with a set of exercises to do. But Chuck didn’t have time to print them out so he asked for my email. 2 weeks later I stopped by the office to remind Chuck. He profusely apologized. 3 weeks later there was a message left on my phone. Chuck needed my email address again :(

I have been to numerous places for Physical Therapy & these people are by the best that I have ever been to. The staff are extremely friendly & all of the therapist are very knowledgeable, friendly, & always kept me informed of how I was progressing.

Movement specialist Ryan is a highly motivated practitioner with expert knowledge and skill. He can help athletes perform better and decrease their risk of injury, as well as help seniors maintain and increase their activity level after surgery. I highly recommend his approach.

Punctual, knowledgeable, and professional. I feel much better and the therapist kept me informed along the way!