Albert Seeno Construction

Beautiful homes. My wife and I are in the market for our dream home. But! I felt like I was judged immediately upon meeting the staff. Asking me things like, what do you do? Are you prequalified and even mentioned to me that the homes are EXPENSIVE. Blonde woman.
Trying to forget that experience I decided to take a few of my family members back to have them see the Elice, which is their biggest and priciest home. The one my wife and I saw as our future home. When I walked in the rep told me that I couldn’t see the home unless I had a deposit down on the home. Yes she said that to me. My son turned and walked out followed by the rest of my family.
Completely embarrassed, I chose not to question her and walked out with the rest of my family. Thank god for Unilocal and being able to say exactly what I want to say without anger and frustration guiding me.
I’m so turned off by this staff that I’ve chosen another development.
Maybe you shouldn’t judge a book by its cover people.

Bellagio homes have beautiful and roomy floor plans. Sales staff are very nice and responsive. But after you have moved in and discover there are things that need to get fixed, your patience will be sorely tested. Their customer service specifically, Maria Bustos is non-​responsive. It sucks big time! This is one advice against buying a property here. Or pray hard that your new home comes perfect so you will not have deal with their customer service. Good luck.

Seeno Homes aka Discovery Homes
Wow where do I start, I guess I should have gotten the hint from the beginning back in September when their sale associate Jee quoted me a price and the company wouldn’t honor it. The difference was just $ 5,000 (price increase that he wasn’t aware of). All I got was an apology and told that I pay the new price of hit the road. I should have hit the road, as that was just the beginning of all sorts of issues.
I have now been in the house for 8 months and there are still items from my initial walkthrough that have not been taken care of. These are items that by contract must be resolved within 30 day. I have had well over 30 different issues with the home and most are do to poor or lazy workmanship. What happened to having just a little pride in your work? I still have many unresolved issues that are well over 60 days old.
They have had to replace the marble around my master tub 3 times now and I’m still waiting for part of it to be replaced again. It is all because the technicians messed up each time. Every time they have to come in and repair something, I loose 4 plus hours of work. Sure they apologize and apologize a lot but words are cheap. I don’t understand why they don’t have competent employees/​subcontractors that will do the job right the first time. Why would a technician install a bathtub with the hot water valve touching the tub and the cold water one 2″ away? So the marble guys drilled the holes in the wrong place, the tub installer could have saved lots of headache and time by bringing it to the superintendants attention at that point but instead he decided to just go ahead with the install.
The appointments to get issues repaired are usually quite a few days/​weeks out. Then their subcontractors don’t meet their 2-​hour commitment window. Showing up late waiting even more time of the homeowners. The Customer service department is good at 1 thing, apologizing. Actions speak much louder than words.
I have asked for their California State Contractor License number but they have yet to give it to me. I keep getting transferred to all different people that keep telling me I have to talk to someone else. Tonight I stopped in at the local sale office to ask them for it and the sales associate told me that she didn’t have it. She said that I needed to call corporate and get it. I asked her if she could please do so as I haven’t had any luck getting it from them, she then told me very rudely that she wouldn’t call that I had to do so.
My issues have been but not limited to;
Discoloration in the driveway cement
Driveway not meeting the foundation of the garage
Lip of foundation in garage not even
Sidewalk rising above the foundation causing a trip hazard at the front door
Gouge in stucco
Barge rafter warped
Gutter leaking
Dented gutter
Trash left in gutters
Hot water heater vent missing cap
Storm caller around hot water heater vent made improperly
Very weak pain on outside of house and gutters
Fence not attached to back wall and blew down with first hard wind
Nails sticking up though fence
Plants died
Defective exterior outlet
Defective alarm contact on garage door
Defective alarm contact on garage window
Warped interior wall
Door to garage not latchable
Overspray of trim paint on ceiling
Broken kitchen cabinet
Grout in tile full of air holes
Marble chipping at joints around shower
Valves installed incorrectly around master tub

We purchased a home in the new development of San Marco by Seeno Homes and Discovery Builders, we have been in our home 4 months now. How exciting to be able to build your dream home from the ground up, or so we thought. Since we have been here, our kitchen has flooded from a fridge water supply line that malfunctioned, exhaust fans sound like freight trains and have had to be replaced, the gate has broken TWICE, concrete in the driveway crumbled, landscaping has died within 2 weeks of moving in, circuit breakers tripping after turning on a tv and last night a spontaneous shattering of a shower door (which we were informed was our fault and was at our discretion and cost to replace) just to name a few.
Understandably there will be issues with a new home, but the amount and frequency of issues is concerning. Customer service could be better, the quality of materials and workmanship is questionable, a bit overpriced for what we realize we actually purchased.
Two stars given instead of one, homes are actually beautiful (what new construction isnt) and convenience of location. Knowing what we know now, Im not sure I would have purchased this home without having my own home inspection instead of relying on the finance company inspector and I would have him go through it with a fine tooth comb during the walk through. If you purchase from this builder, know what you are getting into and educate yourself before you go to closing.