PRG Prototyping

This is a FRAUDULENT company so prospective client beware!
I hired them to develop a prototype in April ’15. During the onset of speaking with Caitlyn DeLange on April 3^rd, they said the prototype was both doable and could be completed in 4 – 6 weeks. I expressed the sense of urgency to this so called engineering firm due to a non-​provisional patent expiring in September so I trusted them to deliver on their word to complete within 4 – 6 weeks. After FIVE MONTHS rolled by they still couldn’t develop a working prototype and September was quickly approaching. I decided to take it upon myself to conduct the necessary research to just develop the prototype by myself. With the use of google and thoughtful search terms, I was able find the appropriate working products to create the prototype that a team of 8 engineers supposedly could not figure out in the span of 5 months (in my opinion I doubt they were even doing anything related to my project this whole time based on the elementary quality of products they claimed they tested out, but thats another story). On top of that, based on the contract, they never delivered on sending me a write up of how the product would be manufactured, 3D drawings and a whole bunch of other stuff they promised with the consideration paid for the work, but most importantly they failed to produce me a working prototype. Their president of the Company, Tyler Harrell goes by the premise and business practice that since there are no refunds as stated in the contract, they basically could care less that they failed to deliver on anything they promised in the contract. This is why this is a fraudulent company. They take your money upfront and run, telling you week after week they are «working» on your project with no intentions of delivering on their end of the agreement.
I consulted with my attorney to pursue legal action but given that I live in another state, the costs to undergo arbitration in Kansas would not be cost effective in relation to the price I paid for the project ($ 2,500). So I’m cutting my losses and instead decided to warn others to do their due diligence on this Company first in order to avoid another person from being misled out of thousands of dollars. Will also be reporting this fraudulent company to the better business bureau.
Lastly, note that many of the positive ratings on this site come from employees at PRG as some of the names that posted reviews here I recognize as so-​called «engineers» that claimed to have put any work into my project. So if you see positive reviews from Brian, Dylan, Ryan, Brynn, Joshua, William — just keep that in mind!

PRG is good with making the actual prototype. But creativity and brain storming from the Industrial Design service was a big sell point for the overall (apparent) low cost but it is highly overrated. I got absolutely furious when the creative concept came back. I was already in contract and paid a fair portion of the 10K with the no refund policy so I had to keep going. The prototype was eventually completed with my mechanical aspects enact but the «curve» appeal was not there. I also wrote a very angry letter to PRG about the quality of their written reports so called ready for presentation. My project dates were not suppose to take any where close to the May 2012 to Aug 2013.
Everyone I came in contact with was absolutely polite and professional so I must credit that to PRG. They did work with me to get the prototypes complete but it cost me additional to get a creativity design with «curve» appeal just recently completed elsewhere that I had expected from PRG. PRG is very good with the prototype if you have the exact design sketched.

ALL OF THE PREVIOUS NEGATIVE REVIEWS ARE ACCURATE!
I found PRG through a basic Google search and was lured in by their somewhat low pricing compared to a few other NYC based companies. When speaking with Tyler, the owner, I referenced these negative Unilocal reviews. He assured me that they were from early on and all unsatisfied customers were given a refund.
To write what happened next would be reiterating what many have said already. Basically, I am a finance guy with no background in engineering and feel that I was taken advantage of. After almost 6 months, and out thousands of dollars, I am starting from square 1.