Baum Boulevard Automotive

I can’t speak highly enough of the service here. Everyone has been extremely friendly and accommodating, and as a complete automotive novice they made me feel like I understood what work was being done and what would be needed in the future. It’s been very easy to get my car looked at whenever I need to, and their lobby is comfortable and has free coffee! It’s nice to have a convenient shop I trust to look after my car, and their professionalism and friendliness can’t be matched.

I’ve had a few less-​than-​ideal experiences with Baum Blvd Automotive and will have to pass on going there again.
The first time, I bought some tires from Tire Rack to be installed at Baum. They called me when they arrived and I swung by to get the new tires installed. I gave them my keys, and before I left, I asked if they had an idea on when my car might be done. The guy seemed incredibly irritated and he said they couldn’t tell me that, as if it were a completely ridiculous thing to ask. I didn’t need to know the time down to the minute; I was just trying to get an idea of when the work would be complete. I don’t know. Maybe he was having a bad day, but it really came across as rude. Ultimately the work was done fine, but I came away feeling pretty crappy about my experience.
The second time, my girlfriend took her car to get a state and emissions inspection. They passed the car for emissions (but wrote the wrong VIN on the sticker… :-/​) and failed it for safety. They claimed that it would require about $ 900 worth of work to get it to pass inspection, which I was very suspicious of. We took it to Walter’s down the street and showed them the inspection notes from Baum. It did fail inspection at Walter’s, too, but as I suspected, some of the things that Baum failed the car for were pretty bogus. $ 480 in repairs from Walter’s later, the car was back in business.
Between rude employees and obvious upselling, I can’t really recommend Baum Boulevard to anyone when there are quality places like Walter’s and Morningside Auto nearby. If your car needs work, take it to one of those places instead.

The staff there are very friendly with prompt service and sufficient explanation.

They aren’t the most inexpensive, but they are the most effective. We’ve been taking our Volvo s40 there for the past six months.
They will do whatever it takes to find the source of the problem, which is the type of persistence our car needed.
The customer service is the most helpful customer service I have ever experienced. I was always given a thorough explanation of everything they were going to do.
If you want your car better when you get it back than when you dropped it off, take it to Baum Blvd. Automotive.

They do a great job of letting you know what’s wrong & how much it will cost to fix it. They also say it in words that non-​car people can understand.

Just went to Baum automotive to have they ROAD FORCE BALANCE, my tires. This is special way to balance tires that is more accurate than normal spin balancing, they are one of the few shops in the city that has this device. Explain my wheel shake experienced over 70mph, and it’s gone! performed the work in under an hour. This is a great shop in the city. They can be a bit pricier to due their good reputation, but worth it. Been going to Baum since 2009.

I’ve been taking my car here for a few years now for all of my needs, and I have to say that I originally had a great opinion and experience from them but have recently felt a little less confident about going to them. I shopped around once I moved to Pittsburgh 5 years ago, and I had heard and read really great things about this place. I have to say that in general all of the people here are really nice, helpful, assertive, and attentive to always calling me to fill me in as to what’s going on. The last couple of times, however, I got a strange feeling that they kept adding on things in the diagnostic that weren’t needed to keep the old girl running. My father (not me!) is great with cars and I usually call him to confirm the bills every time I get something done. Recently, he’s been advising me not to get a bunch of the stuff done that the guys at Baum state are vital repairs. I will continue to be a little weary about their recommendations in the future.

Dropped the car off after driving it back from NJ Saturday evening to fix the accelerator and get an inspection when the mechanic found a leaky valve. A part had to be ordered and the guys kept my baby parked inside until it was ready. Quick and reasonably priced.

Beware. These people are swindlers. Failed my car on the safety inspection, citing among other things, that the wiper blades needed to be replaced, when just three weeks prior, I had them replaced with brand new Bosch wiper blades. Another fault they found in the car which I found ridiculous: the battery was not secured «properly» — as if it is going to fly through the hood while I am driving? Is this really a safety issue? Attempts at deception and trickery to make a dime. Insulting.

The best! My wife and I, and our extended family have used BBA for years. Chuck and the crew are always on the level, and their prices are very fair. Highly recommended.

I was initially quite pleased with my experience with Baum (they supposedly replaced my brake rotors). Fast forward 14 months– my jetta is experiencing rotor problems again, and my current mechanic states that the rotors are so rusted that the could not have been replaced in the past two years — more likely that a patch job was performed. (Unbeknownst to me — I paid for new rotors, not a willy-​nilly patch job.) Truly unacceptable. Baum, please change your ways.

Have been a customer for years here and at the previous Exxon station owned and operated by the same guy for about 12 years. I refer friends and trust these guys!”

I came here to buy two new tires for my 2007 Prius. All together, the bill was $ 215. I didn’t feel like I was getting ripped off. The people who work there were quite polite and efficient. They also pointed out that I didn’t have an inspection sticker (required by the state), so I’m going back on Monday to have those tests done.

I recently moved and took my 8yr old car here for state inspections. Everyone was very curteous and helpful. Unfortunately my wiper motor and switch needed to be replaced and there was an issue with the part ordered from the dealership, but BBA rented a car for me so I wouldn’t have to be inconvenienced by the wait for the new part. I will definitely be back thanks to their great service.

Took my car here for an inspection and a load of repairs that I knew were coming (brakes, tires, oil change). I had the tires ordered on
(like it suggests on their website) and they were delivered in a day, installed for a reasonable price. Not dirt cheap, but reasonable and better than Firestone or NTB. Unfortunately for my bank account, there were a few pricey additional items needed (catalytic converter, engine mount). Unlike everyone else on here with add-​ons, I don’t think they were trying to fleece me. The check engine light had been going on and off for some time, which was related to a hole found in the exhaust. With Hyundai Elantras, the exhaust flex pipe is part of the cat, so it was necessary to replace. I double checked what the guys had told me with my own research and found no reason to distrust them. The car had been making some general «rough» noises, which I reasoned to be the cracked engine mount.
I also explained my financial situation (poor) and they tried everything they could to help, such as make sure the O2 sensor was no longer malfunctioning after replacing the cat, instead of just replacing it as well. And I’m pretty sure they threw in a pair of new windshield wipers. :-) After the fact, I looked at the parts and labor costs, and found that they were very reasonable, if not better than other places I have been in the past. The car now rides like a dream: quiet, no rumbles, squeaks or other «rough» noises as I mentioned before. Good job Baum Blvd Auto!
On a side note, the lobby is pretty awesome, which some of the owner’s collection of antique radios, a baseball pinball machine and cool signs.

I just left this place. Such a rip off! They quoted me $ 30 for an oil change, which is expensive already. Then, I get there and they tell me it’s going to be $ 40. I ask why and the guy looks all confused and says «something was more expensive». Seriously?! So, I say ok whatever and take the $ 40 oil change. I look at the reciept, it says estimate $ 30, new estimate $ 30 and then breaks down the $ 40 cost. WTF? I will never go there again. 1. They can’t add aparently 2. They add charges without notifying you 3. Their staff aren’t competent enough to explain the charges. Thanks but no thanks; I will go back to my $ 24 oil change. Oh yeah, and some of the charges were for windshield washer fluid… Really?!?

My dealership quoted me $ 2000 to repair an electrical problem. The guys at Baum fixed the issue for $ 60. Honest, quick and dependable. That’s what I look for in a mechanic.

I was really disappointed with the service that I received here. The three men who I talked to were very condescending when they were explaining my car’s issues. In addition, they became inpatient and short with me when I asked them to further explain the repairs/​costs. I couldn’t help but feel like this was due to my being a woman. When I was sitting in the waiting room, I observed the man at the desk (who was initially very rude to me) behave in an equally rude manner to an elderly lady. The price for the repairs were definitely inflated. The expense wouldn’t have been so bothersome had the employees actually been cordial to me. They definitely need to learn some social skills!

I recently took my car here to inspect the cause of my maintenance required light that had been flashing for a good week or so. I’ll go ahead and humble myself by admitting that I know little to nothing about cars, aside from the absolute basics (flames shooting out of hood = probably not a good sign).
That being said, I brought my car in and explained the nature of my problem. I was immediately told (without any actual inspection of said problem) that it was due to needing an oil change, despite the fact that my car has a separate light that flashes when it needs one. I explained my rationale and was quickly scoffed at and patronized for not knowing anything about cars, which I gladly conceded to.
In the end, my car DID need an oil change, which they completed quickly and relatively inexpensively. While the process was pretty painless, I was made to feel uncomfortable/​retarded/​like a pain in the ass for asking the questions that I felt were fairly reasonable. I wish I could give this place a higher rating, but they simply don’t stack up to some of the other mechanics I’ve seen elsewhere. Ah well, looks like I’ll just have to keep on searching in Pittsburgh!

I’ve gone here for car service for the better part of a decade. Chuck, the owner is a very good man and I’ve never felt that I have gotten a bad deal from him. They are pretty picky about inspections so don’t be surprised if you fail for something minor.
In short, good, honest mechanics with a convienent location on the 54c bus line