Coyle Auto Body

It is never fun to get your car fixed, but definitely a necessary evil. That’s why these reviews are so important. I had a little fender bender (we won’t say who’s fault it was… wink wink) and my insurance referred me to Coyle.
I’ve never been to a body shop before (not to my knowledge at least) and didn’t even realize that all garages are not made equal… I found out my usual garage doesn’t do body work, only internal. So I ended up at Coyle totally clueless to what was going to happen to my little baby Pepper (that’s my little red Nissan Juke).
I had some front bumper/​light damage and the total coast was around $ 2,000. Crazy, right? When I looked at the summary, $ 1,000 of it was labor! I’m not well schooled on what costs look like today for damaged cars, but I’m aware it’s not cheap. Is this a rip off, I can honestly say I’m not sure. Also, I was told my car would be done in three days, and it ended up being 4 days. I had to call on the third day, and when they told me it would be done the next day, I asked when it would be done and the person couldn’t tell me a time. Not the greatest answer when you have a busy day ahead of you.
But a couple things I will note. When I got my car back it was washed outside and inside (as much as they could with all the junk I had inside it). Plus, I had some scratches that I had meant to ask them to patch up and they did it without me asking! I was very pleasantly surprised about that, because they were tiny, so they must have looked for scratches to fill in. I really appreciated those little touch. Plus, everyone I dealt with was very friendly. They set up my rental car and had Enterprise there to pick me up, and I just dropped off the rental car back to Coyle, and didn’t have to drive it back to Enterprise.
While I was a little peeved at the extra day, it wasn’t a total bust by any means, once I saw the extra touches they’d done to my car.