Einstein Bros Bagels

Service is terrible. Waited for 15 minutes for a bagel with cream cheese with no line.

It’s sad. I used to get such great service at this location. Today both girls behind the counter were so rude and had zero personality. After waiting about 8 minutes for a bagel and a sandwich she yelled my order and basically threw the bag at me over the counter. I live right around the corner and will not go back there again. They may want to look into getting some new team members who value their job and understand the value of customer service.

Service is horrible… I have been going to this Einsteins Bros for years! It’s usually the same people working so you would think after going there a few times a week for months and getting the same thing, that they would know my order. I get a cinnamon sugar bagel toasted, a fruit cup, and a strawberry banana smoothie w whip cream !! They make you order the drink at the end of the line when you are paying for your food and then you have to stand there and wait another 10 mins for someone to make it ! The employees are not friendly, the manager is always miserable and they make me feel like I’m imposing on them for ordering a drink that they actually have to make. I guess I will just start driving to South hills village which is out of the way but for better service just may be worth it!

Horrible service! 2 time in the row I got my order wrong. First time I ordered smoked salmon on puppysead bagel with cream cheese tomatoes capers they gave me honey salmon sweet disgusting and charged for a side which I didn’t ask for, so after I looked at receipt I was like what the hell is the side?! So then they give me chips… Which I don’t really need. Today I gave them 2 chance. Same order. Guess what I got? Puppysead bagel with SALMON SPREAD!!! For real, wasting money for wrong order!!! I hope manager is gonna read this. First time I got there sandwich was soooo good that’s why you get the star. But after you screw up twice my order I don’t wanna waste money again! Enjoy the 20 $ you took for wrong order!!!

Easter Sunday, 2015
Store is open until 2:00. I arrive at 12:30. Employee is feverishly sweeping at carpet in front of counter in presence of customers seated and eating. Dust is flying everywhere. Customers’ eyes are rolling. I tell counter person. She asks employee to scale back. He refuses.
Only two types of bagels are left even though the store is to remain open for another 1−½ hours. I get a cinnamon raisin bagel with strawberry cream cheese (it was good) and a medium coffee.
I go to get the vanilla hazelnut coffee and manage to get a half cup before the dispenser is entry. I say something to clerk. She tells me to get regular coffee and she will put hazelnut syrup in it. WHAT??? She never offered to brew new coffee even though the store is to remain open for another 1−½ hour.
Never again will I go to this location.

Horrible experience again made sandwich wrong for 3^rd visit. Will never be back. Ever

Great bagels, sandwiches, soup, and coffee!
My favorites are the veg-​out bagel sandwich, the bagel dog on onion, and their sour cream potato salad is so good too.
If you like all beef hotdogs, you should try the bagel dog. They wrap bagel around the dog. When they heat it up, the juice soaks into that chewy bagel and it is heaven. Mmm.

I was in Pittsburgh over the summer on vacation & stopped by Einstein to get dozen bagels to go… To my surprise I subscribed to their rewards program & got some FREE stuff. I got a FREE Bagel w/​CC, Here’s how you join! Text: ustext ebb7 To: 368 674 then reply «yes» to subscribe! My kids got a couple of Smoothies before we headed downtown and everything was delicious! I typically go to Starbucks for Espresso’s but I found their’s to be just as good with a better price… I now have a new place for coffee and breakfast…

Very crowded. Parking was a pain. Looks like it’s housed in an old Roy Rogers. But the location is great!

I am always in Heaven when I go to Ithaca New York, after all, they have Ithaca Bakery there. Listen when I tell you, go to their website and request, demand, beg, do anything you can to get them to open one here in Pittsburgh! Seriously, the whole wheat Long Island bagels are pretty damn fine. Boiled, then baked a little darker than most bagels, then doused with garlic and onion, poppy and sesame seeds. Incredibly delicious! They’re California Granola bagels are whole grain and hearty. The Italian bagels are like a mini loaf of Italian bread, covered in oregano, basil, rosemary, and garlic, they put olive oil in the raw dough, bellisimo!
Okay, 359 miles southwest we have Pittsburgh with no visible sign of a decent bagel place, well that’s not entirely true, Einstein Brothers has a good bagel, not a great bagel. Where Ithaca Bakery has 9 different vegetarian sandwiches, good luck trying to find anything like that here.
When I did enjoy meats, my choice here was the Nova Lox with a shmear, tomato, onion on a whole wheat bagel. Not exactly a low cal meal, later I found out it had a whopping 700 calories and over 20 grams of fat. Even with the lite cream cheese this had 600 calories and 12 grams of fat. Now I have a whole grain bagel with hummus.
I will say their pretzel bagels are rather good, nice crust and crunch from salt, a chewy center and makes an awesome pizza bagel.
Their bagels are pretty expensive, a baker’s dozen and a container of cream cheese is over 14 bucks. In a town with a pizza joint on every corner, and an Italian restaurant in every community, you’d think someone would open an authentic bagel place with unique flavors and varieties.

Today was my first visit ever to an EB franchise, Kay demanding we stop immediately when she saw one on Greentree Road so she could take a baker’s dozen back to Beaver Falls.
Having been gastronomically traumatized as a child by bagels (I bit into one thinking it was a donut one fateful elementary school morning), I have never been a huge, huge fan, BUT the ones that emerge from Einstein Brothers’ ovens are pretty acceptable, partcularly when some smoked salmon cream cheese «shmear’ is applied onto them liberally. After sampling a few of them for a mid-​afternoon snack, I found that I prefer the potato bagels more than the others.
EB also makes an above average chocolate chip cookie and an even better Mudslide Cookie.
And I dig their electric bagel slicer. They pop ‘em in and *shoom*shoom* out come perfectly halved bagels.
One Bagel Bucket (13 bagels) + Four Cookies=$ 19.40! Ow!
That is all. Why can’t I break… the chains?

Junk worse than McDonald. My wife is a fan of this shop in Fairfax VA. Westopped for a quick breakfast. The poppers were stale bagels hard and the worst thing was when they heated the egg omlette in the microwave. For someone who does not use this at home, was a shock. threw the stuff into the trash can. the whole thing cost 25 $.you decide if it was worth it

Really good bagels. Stopped for a bagel and tea. Place was crowded but the line moved quickly. Had a Good Grains bagel with some cream cheese shmear. Delicious. Love the green iced tea!
This place is tiny but most get it and go… no not get go! lol
Have had soup and bagel sandwich in the past and it was very enjoyable.

What can I say about this place? I have had several good experiences and several bad experiences here over the years. All and all, you get what you see. The service is hit or miss depending on who is working. I do feel it is a bit expensive for the quality of food you get. The place is too small especially at the counter area.