Premier Salon And Spa

Most people come on here saying that they really wanted to give a good review.
I actually wanted to give a bad review. The way the owner comes on here and attacks people who give poor reviews is unprofessional, and it’s amazing that people actually do business with him. I saw him cutting someone’s hair while I was here, and I really wanted to ask if they knew how much of a jerk he was. The $ 20 Groupon was the only incentive I had to come here.
However, Danielle was an amazing hair artist. I have wild and crazy curly hair that has been absolutely ruined by many of my hometown’s best stylists. It is very difficult to cut curly hair, but she did an amazing job.
I had a deep conditioning treatment, and a cut. The deep conditioning treatment actually did wonders for my hair, which had been bleached twice and also dyed twice. My hair feels so much softer now, not crunchy. The deep conditioning treatment consisted of wetting my hair, and sticking me under a dryer for a while with plenty of reading material. No complaints here, it turned out perfect.
The cut was done dry. For those of you who don’t have curly hair, this is a method (and in my experience, the only real method) to ensure that the hair is not cut too short, or shaped wrong because wet curly hair looks entirely different from when it’s dry. Just the fact that she knew to cut it dry earned her four stars in my opinion.
As for the cut itself, I didn’t have a lot of ideas coming in. I think my exact words were something like «chop it all off.» I took at least six inches (probably more) off of my hair. She had her own ideas of what to do, and did it short in the back, and slightly longer in the front, sticking to my only rule that it had to be long enough to stick in a ponytail on days when I was not willing to deal with it,
I’ve read previous reviews about Danielle, and I think what I liked most about her is what other people had issues with. I didn’t come in with an ideal haircut in mind. I actually hadn’t even thought about what it would look like. Because of that, she had her own ideas and I ended up with something I really liked. But then again, I’m not picky, I just didn’t want that much hair. I think what people have an issue with is that they don’t fully express what they want, so Danielle’s artistic eye that I loved so much isn’t what they were hoping for.
Overall it was fun, my stylist was fantastic and personable, and I would love to go back to her.

I have been to this salon for two occasions.
1 — I went to get a manicure for a big date. The nail tech, Etta, was very efficient, but not friendly. I kept talking, but she didn’t seem interested in fostering a relationship. The disappointment was that her simple French manicure ran me a 30 $ bill. Yikes. I’ve spent 10 $ at friendlier, more savvy locations.
2– I had my hair styled for a fashion show. I forget the lady who did my hair, but she was great. My hair is difficult to work with, but she managed to make it look great. The curls lasted all day.
The Salon itself is old and dirty. I didn’t even want to touch anything. The equipment is old, the floors and vinyl chairs are cracked.

Kate doesn’t work there any more but the last time she highlighted my she out spots in it. Never went there again. The salon entrance and lobby is nice but the rest of it is outdated.

Worst experience I have ever had at a salon due to my hair stylist — Danielle. I went in to get a cut and touch up highlights. The initial experience was nothing more than okay. When I got home I was unhappy with how my hair looked so I called to schedule an appointment to fix it. When I went in to have my hair fixed she became very defensive when I told her I was unhappy with my hair. She brought in her manager and quote on quote said we’ll let him be the judge and threw her comb at the mirror! I have never felt so uncomfortable, talk about horrible customer service! If you go there I highly recommend anyone but Danielle, she is unprofessional and rude, she should be fired for her behavior.

I bought a Groupon for a hair cut at Premier Salon and Spa and was very happy with the outcome! Danielle was my stylist and I found her enthusiastic, attentive and confident. She listened to how I wanted my cut (a mid-​short bob) and picked up on my taste as we talked. She continually checked in to make sure she wouldn’t do too much or go a direction I wouldn’t like. I came with two other friends and they really liked their stylists as well.
The only reason I didn’t give the salon 5 stars is that the space feels a bit claustrophobic. Each stylist has his/​her own room, which leaves some stylists in rooms totally without natural light. Not a good feeling. I wish they would knock down the interior walls and make it an open floor plan for the area where they do hair styling services.
Also, tip if you’re arriving before the 10am opening of Macy’s (salon is floor 11 of Macy’s bldg), the entrance is on 5^th btwn Smithfield and Grant Streets. You have to walk down a couple of steps in this weird sketchy entryway and sign your name on the list with the security guard… it could be a more welcoming entry, come to think of it…
Will definitely come again for Danielle!

Not all that ‘premier’. This salon is quite dated — think mid 80’s mirrored walls and vinyl flooring. The salon is in a great location being on the top floor of Macys but the salon itself really needs some improvements. All of the rooms are broken up and the equipment, furniture and finishes haven’t been updated in decades. I went in for a mani/​pedi on a Friday afternoon and I was the only client in the entire place (not a good sign!). The women working there were very nice but SLOW.

I gave them a call to ask about their prices and I was promptly hung up on. It was shocking and rude. I haven’t even been yet and they made a horrible impression.

I’ve had Katie cut my hair several times and every cut is better than the last. She listens to what I want and makes suggestions on styling that have been really helpful. And for only $ 40.
I have really long naturally wavy hair that grows incredibly fast, which I only cut every 4 – 6 months, so that means that my hair has to be re-​styled every time I go to the salon. Which can be a pain for the hairdresser. A pet peeve is when salons suggest I come in more to «better maintain my style,» which I won’t do since I rarely get split ends… and I’m lazy… and cheap. This is the only salon that has let me be about the infrequency of my appointments.
The salon has a faux upscale look that I don’t find appealing for a spa, but since I only use it for haircuts I can overlook that. The clientele is vastly in the social security bracket, but they have a lot of young hairdressers who get really excited when a customer comes in looking for more than a touch-​up on the ol’ monthly perm.

Do not ever get your nails done at this salon, especially gel nails and I’m sure acrylics — they do a horrible job and charge an outrageous amount of money for what you can get for about $ 35 – 40 else where. My friends had gotten gel nails before and they looked so natural and well-​done so I thought I’d try them out and saw the salon at Macy’s did them.
The end product was horrendous and I didn’t realize how bad it was until I had left. The gel on top of my nails was extremely thick and uneven and was also overflowing on to my skin. I was told they would last about 1 – 2 weeks, after 2 days they were peeling off.
Save your money and head to a place on the street to get your nails done, b/​c this place doesn’t know what they’re doing!