Maxfield’s Ace Hardware

I have two favorite things about Maxfields!
1. Every time I walk in the door someone asks me if they can help me find something. I love it because they walk me directly to the product I am looking for every time!
2. They have almost everything a home owner could want there. Paint, tools, bug spray, U hauls, propane, cleaning products and even ice cream on the way out. It may be a bit more expensive than a Home Depot but way more helpful and convenient!
Not a bad selection or price for a small town convenient hardware store!

Have frequented Maxfields since before they moved to the current highway location — that means I’m reviewing the second owner of the highway location. I’m not overly impressed with the current owners.
Verbally, the 2 men I’ve dealt with are so direct as to be curt, and the older gent never listens to my whole discussion, he just cuts me off and sends me the wrong way, so that with his direction, I’m going against my needs. I think the current older males working there may need a lesson in people skills.
Their prices aren’t stunning, the store is always getting a new and larger department for something… are they a hardware store or a lighting distributor or a paint store? Fewer and fewer nails — when I only need a pound of galvanized 8d, there aren’t any. Various hunks of cable and chain and electrical cord and wood stove piping are laying strewn on the store floor where we have to walk, floor tiles are missing around the edge of the store, just a bit too cluttered for the safety inspector in me. Dust on many things that should be discarded, some 10 year old items are selling for outrageous prices… Yes, I knew the former Maxfields in down town Pittsfield, and that arrangement made sense when considered within their circumstances; this newer building changes my expectations.
I was unable to rent a U-​Haul there — they said that they had to wait for a truck to arrive of the size I wanted before I could rent it (one size up from the smallest truck… not available there?), and they also had no expectations of one arriving — more of a ‘drop off’ location than a guaranteed rental offering, so I had to rent from a U-​Haul dealer 35 miles away, mileage at my expense.

Maxfields is everything I would expect from a small town hardware store. They are well staffed and they know what they sell. I am remodeling a old house, and they have had everything I’ve needed. They also were quick and efficient with their UHaul service. I just rented trucks for two different days, and Ben did a quick and efficient job with the reservations.