Eyecare Optometry

I came in for my eye exam which went OK the tech didn’t really say much and the doc was nice. But that is beside the point. I have stellar insurance which covers pretty much all of my cost for the exam and materials but I think that worked against me at this office because I was charged twice the amount for the exam than any other offices, I called around after because I felt ripped off.
I was new to the area so I trusted reviews to select a doctor and yes the reviews here for the doctors are great but the staff is flat out rude!
They tried charging me for a fitting that I didn’t even have done! And disclosed personal information to a third party without my consent. I have filed a complaint with HIPPA because of how unethical they practices are. The lady in the Eyewear area had the nerve to talk bad about me right in front of my face after I said I would take my business elsewhere. I have never felt so disrespected especially at a doctor’s office!

Excellent eye care. I’ve been a patient here sense 1980. I see Dr. Thomas, he is always very friendly and listens to my concerns. They do not try to «up sell» their services or products.
The staff is polite and friendly also.

This place is great, everyone is so friendly!

Love Dr Swearingen. He’s funny, personable, and very professional !!! We wouldn’t go to another eye care place.

Just received my new blutech lenses from O. C Eyecare. If you sit in front of a computer all day like I do and want to treat your eyes to an 8hour massage, go get some. Thanks Joy and team, I LOVE THEM! I’m so glad you let me know there was something that would help with the strain I experience towards the end of the day!!!

Been going here since 2004 when I moved to Orange County. Great people, smart doctors, excellent eye care. And you haven’t seen nothing until you’ve seen a picture of the inside of your eyeball the size of a big screen TV.

Dr truong is amazing very nice and informative always takes care of us! The staff has awesome customer service :)

Dr. Swearingen is great! I went to see him after I had my Lasik surgery. He is knowledgeable and helpful and took all my worries away! The staff are friendly and helpful too! I always enjoy my time there. I will highly recommend this place to anyone who needs an eye doctor!

I have been a patient here for about 3 years, perhaps 4. The last 2 years I have experienced a HUGE problem dealing with the office staff. My daughter requested her perscription in order to shop around for eyewear-​the perscription was not forth coming. It would have been easier to start over with another office however my insurance would not cover it. I don’t think she was able to obtain the perscription however I could be wrong.
Today is was my turn to ask for my perscription & not be able to get it. My perscription became a year old in June, 2014. I was informed that I could not get a replacement contact lense even though it had cracked (hard lenses) & I could see out of only one eye. No matter, I was not legally entitled to have a replacement lense without going into the office. I was not leagally entitled to my perscription. I was not legally entitled to MY OWN medical records.
This review is for the office staff only. If & when you are able to see the actual doctor, the care & professionalism is great. Good luck getting past he office staff.

Dr. Michael Swearingen is great. I come here for my contacts and I am always greeted by Jackie and Lindsay and the rest of the amazing staff. Dr Swearingen is quick and very professional. I recommend this place to everyone in need of an eye doctor

1^st, can I just say how much I love Dr. Dougal and his staff. I completely trust him with my eyeballs!!! I have been seeing Dr. Dougal since 2008 and he has always been professional and friendly.
I had Lasik surgery in 1996 and it is important for me to continue to keep my eyes healthy. As I get older it becomes even more important to make sure I have the best vision possible. Dr Dougal and his staff (Joy has been stellar as well) continually keep me within my vision goals. Dr. Dougal has seen me for scheduled appointments and the occasional emergency. I once had a sty that was really irritating me. He also saw me, with little warning, when I got a small piece of metal in my eye (fell in my eye while working underneath my car) on basically short /​no notice.
I have no problems recommending OC Eyecare Optometry to anyone concerned with an important matter as your eyes!
Keep up the great work guys… I will be LOOKING OUT for you :) (pardon the play on words)

I’ve been to sooooooo many eye doctors over the years and I’m so thankful I found Dr. Swearingen! He’s by far the best doctor I’ve ever had. He knows more than anyone I’ve seen before, he explains things in a way that anyone can understand, and he really truly cares. He’s gone out of his way to help me out, especially during a really bad eye infection. He’s been my saving grace for years and I recommend him to everyone I know (seriously, I walk around asking people if they need a new eye doctor because he’s that good). Thanks Dr. S!

The O.C. Eye care Optometry team has made it very easy to keep my eyes in check. The entire team, has been top notch in quality of care and service as well as personable. Our entire family is well cared for by the team/​staff from the front desk, to the eye glass specialist.

Dr. Dougal is the best. I concur with all of the other reviews. Dr. Dougal has years of experience and takes his time with each appointment. He genuinely cares about his patients. OC Eyecare Optometry has a great selection of eyewear including sunglasses and the staff is always friendly and helpful. I would highly recommend OC Eyecare Optometry for all of your eye care needs.

I’ve been going to OC Eyecare for more than a decade. I will not go anywhere else for an exam.
Pros: Dr. Swearingen is a terrific Optometrist. Very friendly, very thorough, very professional. Best in the business. The staff is extremely helpful and friendly as well. Luba can be trusted to help you choose the right frames.
Cons: Frame choices are limited.

For all the years that I have been going there they are a great service my family likes them. They help you with everything and if you have a problem with your glasses they will try to fix them on the spot. The staff is great and friendly.

My family and I have been patients of Dr. Swearingen for 25+ years and he has always and without fail provided very thorough, professional and accurate eye exams. I’ve had a particularly problematic issue but he has been able to help me as others have not. On her last visit my wife had the on-​site optometry fill her prescription and she is very happy with the results. I highly recommend Dr. Swearingen and his team of professionals!

Dr. Thomas has cared for our entire family for about 20 years. He helped our son who had a complicated eye health issue. Dr. Thomas helped us find the help our son needed to preserve and heal his eye health. We are forever grateful for the help at Eye Care Optometry for all of their help during those deeply concerning time. We have stayed and referred them over the years due to the consistent and quality care.

Dr. Dougal and his entire staff are the supreme professionals. From the minute you walk in the door you are treated with courtesy and kindness. Dr. Dougal is the most thorough eye doctor I have seen. I recommend everyone I know to his office.

My husband and I have been going to Dr Swearingen for years and would never go any where else! They are all awesome!
Donna

My family and I have been going to Dr. Dougal for years now! He is wonderful. Very friendly staff too. Dr. Dougal referred me to my LASIK surgeon as well and it was a great experience all around. I refer all of my friends and family to Dr. Dougal!

My family has been patients of Dr. Michael Swearingen for around eight years. (Previously we had been patients of my husband’s uncle, who retired.) I am extremely happy with the quality of our care. Dr. Swearingen is not only very personable, but he is very professional. I feel like he is very up to date with the latest research and standards in eye care. My husband (who is a physician) and I have both had eye issues and I feel like they were dealt with with a minimal amount of hassle.
The staff is very professional and it’s very easy to schedule appointments. I feel like the staff really works hard at making sure that I can maximize my insurance (for contacts) and they are understanding at dealing with flexible benefits. My husband is really picky about his frames, and the they have gone above and beyond to find him exactly what he wants. They are also really great at notifying us when our glasses or contact lenses have arrived.

Dr. Dougal is the best. Him and his staff go above and beyond. Their selection of frames is great. I always look forward to my yearly eye exam!