Department Of Motor Vehicles

For being a DMV, this place seems to run fairly efficiently. I’ve been here several times, never had an appointment, and can’t say I’ve ever been stuck here for more than half an hour or so. There’s typically a bit of a backup at the entry door for the «start here» counter, but things move well enough after that.

This is in regards to a application for duplicate title. I went to DMV and waited all day. Finally, the lady took my original title, my application for handicapped plates, my old plates, my registration information and the application for duplicate title. The reason I had to get a duplicate title is because the original had the wrong address on it and the registration was never received because of this. The lady said to come back tomorrow and she would hand me the plates over the counter. She didn’t do that and once again I was there all day just to turn my plates in and she didn’t issue me new plates. We went for weeks waiting for the handicapped plates and could not use our truck because we had no plates. This all took affect 7−9−15. She told me she had to have the original title and the new one would be in the mail. I called today the Placerville DMV and the Special Processing, to whom I was referred. The women we spoke to were cold and impersonal and horrible to talk to. The special processing woman, by the name of Kimberly, said she talked to the lady in DMV and she denied keeping the title. So Kimberly as much as called me a lier. If I had the title, I wouldn’t be calling. Have not received the duplicate and she said no application was submitted. I am so frustrated. Have to start all over again. But, I am so very unhappy. These people need to do their job correctly. Wish I could call their supervisor. This is ridiculous. I have to admit I finally raised my voice and she hung up on me. Wish the State of California could do something about the incompetence of the DMV.
Ivan A

short & quick review for DMV in Placerville located at Cold Springs road.
I’ve been Waiting for my physical Drivers license since Jan 2015
It’s understandable that they screwed up the first time by putting someone else photo on my id, and asked me to go back and wait for 45 mins to have new picture taken, no new receipt and waited 45 days still, no License.
Went back in got a new # waited to speak with a person to find out it’s in process will be mailed in 5 – 7 days.
another 15 days go by still No ID. I waited a month, before going in and after wasting 40 mins, i received the same response, «it’s in process will be mailed in 5 – 7 days.»
Now today 5÷12÷15, Same old story, half a year has gone by and i’m still without a ID/​License.

Staff was nice
Wait was crazy long. Told me to come back in an hour. Came back in 45 and my number had already passed. Got a new nbr

Everyone that works here does a pretty darn efficient job! Given their circumstances they move a tremendous amount of people & their documents through here & are very courteous.

Nice staff. Very long wait if no appointment. We could not make an appointment due to a special restriction. The Start Here staff member seemed quick and efficient, but gave us the wrong info. So we waited nearly two hours so my don could take a written test only to be told he did not need to.

New id with black hair! Lol