G & O Towing

Going to give a big shout out to driver Frank and G&O towing. A couple of weeks ago I had a dropped front axle and I was very concerned how to get it to a repair shop without further damage. Frank came out promptly, knew what to do, and got me to the repair shop quickly and with no complications. He made my day a really good one again after a very bad start. G&O was recommended to me by my repair shop and I have to say that they really came through with a very positive experience for me. Thanks Frank!

Thanks for helping me out and getting me home. You were so much better than the other extremenly rotten tow company that I will never use again. Hats off to G&O, fast and fairly priced. GREAT JOB!!!

I live in the same town as G & O towing and having a AAA account I believe they have towed everything I own including my motor home. I have never had to wait long and the drivers especially Andy are courteous and professional. I highly recommend this company.

40 year member AAA. Battery dead in wifes car, charged battery, 2 days later battery dead,
called AAA roadside assistance, came out stated nothing wrong, I asked for printout of battery, didn’t have printer, He asked for paperwork, I told him wife had it, Battery was replaced by GO less than 2 years ago, Battery tested good, he stated I asked him what was good anything above 12 vt I asked him to retest battery he tested it and it was 12vt. He stated battery was good asked for printout of battery test and said he would get a printer or printout for me and come back… Contacted AAA membership services and they said the don’t do that printouts. I told them I had copies of earlier printouts.
Bottom Line research web and see customer complaints on AAA Battery services 1.5 out of 5. Three members over 30 years (me 40+ years) I found out the battery testers on AAA
trucks are modified to test battery as good… They are on a quota and not to replace AAA
batteries
AAA battery service and replacement a scam, someone needs to create a class action suit
and AAA needs to clean up their Battery service procedures.

WOW!!! On 02/​19/​2016, at approximately 4:30 p.m. a G & O tow truck and I got onto Highway 50 at Missouri Flat Road, traveling eastbound. The driver of the tow truck, license plate 8W64303, was aggressive and rude. He tailgated every car he got behind, including myself. I was able to get his license plate at the signals in Placerville, and plan on calling this into not only the company, but to the Highway Patrol and State Farm. G & O Auto Body Shop, contracts with State Farm. The driver needs to understand, that just because he drives a truck that is larger than most vehicles on the road, he does NOT have to be a bully, and that is exactly the behavior I experienced yesterday. I see that MJ M also witnessed aggressive behavior on the road, involving a G & O tow truck driver. G & O, I hope you take these two reviews seriously, and that you identify the driver and reprimand his rude and aggressive behavior.

Woman terrorized by G&O driver right in front of our eyes! We were traveling down hwy 50 in Placerville when we saw two G&O tow trucks race by us. Traffic was heavy and we wondered why they were driving so fast. Then a woman driving a white sedan pulled in between the the two trucks to avoid oncoming traffic from the on ramp. This seemed to make the driver in truck #35 very mad. She didn’t cut him off but he was going way too fast and may have had to break suddenly. Then he rode right up on her bumper honking his horn relentlessly. We watched her roll down her window asking why he was acting like this and he just laughed and honked his vey loud horn… then he proceeded to move even closer to her bumper as if antagonizing her! We were shocked at his behavior! The woman acted as if she started to panic and seemed to be stalled… we watched her trying to start her car over and over then she started crying !! The driver of the tow truck became more and more agitated and started honking even more! The woman finally got her car started and we watched her speed away from him… then he started chasing her while still honking his horn! We are still in shock and followed this woman off of hwy 50 when she pulled over and we asked her if she was ok. She was shaking and crying and said she didn’t understand. We decided to call the CHP for her and waited for them to arrive so she could calm down. This kind of behavior is completely and totally unacceptable for any human being, let alone a TOW TRUCK DRIVER! We will be calling the owner on Monday as a witness to this extremely bad and dangerous behavior.

Right before Christmas, my car was broken into. Now, let me start by stating that I love my car. Her name is Buffy… She’s bright, shiny and new, and I’m quite attached.
Robert took amazing job of Buffy. She had had windows smashed, the seats soaked, scratches all over the paint. Even with it being the holidays, I was always informed and made to feel like a priority. I got her back as good as new.
This was the 2^nd time that my family has had to take a car in for assistance, and both times we have been impressed with the customer service, the skill of their auto mechanics (fixer uppers?), and the overall amazingness of the experience. Cannot recommend them enough for any of your auto body needs!

Simply the Best!
Blew a radiator hose on Hwy 50 E, near Cameron Park, they were quick to pick me up & tow to the nearest auto parts store, I fixed the hose got some gas & headed E on 50 but barely made it 3 miles before I realized there was more damage to my motor than could be seen. Again quick to pick me up & haul my broken beater all the way back to Sparks, NV.
Josh was awesome I would recommend Him/​G and O, if you are ever broke down near Placerville.

What a great company they have saved my bacon more than once from unlocking my wife’s car to towing my vehicles and families vehicles. All I can say is fast friendly and professional thanks again Chris

We were stranded in El Dorado hills with our trailer on our way to Tahoe and Andy saw us and stopped to offer help. He was very kind and offered to give us cold drinks and tried to help us find a repair shop. Gave us info on how we could use his service with AAA. He stopped back to check on us and let us use a tool!!! So nice to know there are still good people out there!!!

Let’s be real, whenever you find yourself having to call a tow truck, you’re more than likely not going to be too thrilled.
My buddy and I got a van stuck in the mud while it was raining south of Lake Tahoe. We tried for hours to get it unstuck, and actually managed to put ourselves in a worse situation than from when we started. We called G and O Towing, Andy picked up the phone and was on his way to help us.
Once Andy arrived, the courtesy and professionalism was outstanding. He made the experience comfortable and got us out of our situation with no problems.
My hope is I never break down or get stuck in the mud again near the placerville area, but if I do I know the company I’m going back to!

They helped us out of a slippery situation no problem. Nice people, great service. And less expensive than some other places.

The steering and braking assists on our tow vehicle went out just as we pulled into our rv park. Greg was there within 15 minutes, and when he noticed we didn’t have a way to get hooked up, he drove back to get a bigger tow vehicle so he could tow us into a campsite. He not only towed us in, he hooked up our water and electricity, then towed our pickup to a repair shop. He made sure we had all the information so we could reach him and the repair shop. Very kind, professional, and friendly.

I wish 0 stars was an option. I had a most unpleasant experience with a G & O driver in Folsom today. Rude and unprofessional is putting it mildly. I see looking at other reviews this is a common theme with G & O.

Update: The location on green valley road was the body shop that fixed the truck.
My boyfriend hit a deer this week on Monday. His parents always go with G & O so we called them to tow the truck. He has a huge lifted Chevy and the tow truck driver had no problem loading it up. The truck arrived at G & O at night, so they weren’t able to process anything until the following day, Tuesday morning.
We were kind of flipping out because my boyfriend needed his truck for a trip on Sunday and didn’t know if it would be done on time. We expressed our concerns to G & O and they said that they should be able to get it fixed by Friday! We were ecstatic! The truck had quite a bit of front end work to be fixed and they got right on it.
So get this, G & O called us on Thursday in the afternoon saying the truck was done! We could not be more satisfied with the excellent, and fast service! G & O exceeded our expectations and provided amazing service. We are very thankful that they were able to fix the truck so fast. Thank you so much G & O!!!

My SUV broke down on Hwy 50, about 2−½ hours from home. AAA called C&O Towing, which brought me and my SUV to their auto repair shop. The mechanic, Don, was very accommodating and nice. Plus, he has 30 years of experience. According to my mechanic back home, the quote was very reasonable. A bonus was that they could start work on the job immediately.
I could not be more pleased with the service provided. I highly recommend them for your auto repairs.

Well, the snow is beautiful, but not fun to drive in. On our way home from getting our Christmas tree a guy slid in front of us and we inevitably rear ended him. Not a dent or anything on his truck but my poor Murano got crunched pretty bad. There were about 5 accidents in a matter of 5 min so needless to say ALL tow trucks were in full force. Our tow was called (G&O) and as we waited, our friends (we were following) took our 10 yo daughter with them and waited for us at the Home Depot in P-​ville to give is a ride home to CP. (HUGE Shout out the the «CHPpy» who said he’d drive us to the Home Depot to meet up with our friends!!!) But the most awesome part was the tow truck driver said he’d follow us to Home Depot too so we could get our Christmas tree off our car and put it in our friends truck!!!
Seems silly but what had been a beautiful family day, turned crappy with a car accident… actually turned out alright. Everyone is fine, no injuries, and a very busy tow truck driver showed a little Holiday Cheer and went above & beyond. Merry Christmas!!!

What a wonderful experience encountering such a wonderful business with truly great people. My car decided on death on my drive to Lake Tahoe, and after a couple people stopping to help, my car was done for. An officer eventually pulled over, after getting in touch with AAA for me, while a friend was on their way to pick me up, G&O trucking came to the rescue. Andy was my driver and was so assuring and helpful, nice and offered a to head back to the shop where there was AC and my dog could join. While, I did deal with the same issue with my dog not being able to drive in the cab of the truck, even in the hundred degree weather, I decided that their reasoning was understandable and legitimate while my tow was only about a 5 – 10 minute drive around the block. Andy cracked the windows decently, locked the doors, and my dog was absolutely okay. If it were a 30 minute drive– that could have been an issue.
At the shop they had no problem with my pet running around being wild while I waited for my ride, Jamie was wonderful and met a Drew and the Boss as well. A wonderful bunch of people, friendly, caring, humorous human beings who offered everything to make my travels safe, and considering my anxiety, absolutely comforting and helpful. These people made a happy spot in my adventure and I’ll never forget the excellent customer service that exceeded my expectations. As much as breaking down sucked, I wouldn’t mind it again in Placerville. Thank you G&O Tow, you guys are my homies.

On my way camping to Lake Tahoe my car broke down in Placerville, CA. AAA put me in touch with G and O, after waiting almost an hour, they called to tell me my dog could not ride with me and the only alternative was to leave him in the back in the car. The weather was 100 degrees, the dog would have died. The woman on the phone could not care less, «sorry, that is our policy»
I finally had to rent a car from Enterprise and have the towing company tow the car. The driver was sympathetic but was told, no dogs.
Just hope you never need these people

So I have had nothing but bad luck since I bought my car a week ago, The drivers name was John that came and towed my car. Even though I was crying inside, he was the sweetest tow truck driver I’ve ever met. Married with kids and so in love with his wife. I was so happy to have a little chitchat on the drive to drop off my car. It’s always awkward for a single girl to ride with the tow truck driver. One just never knows what to expect. But my parents have known the owners since I was young and I just had to find a way to say thank you to you all. Your amazingly friendly service and speedy arrival made my day that much better. Hope you have a great New Year! and Thank you again,
Krissy Urain (Keithly)