Walmart Tire Center

Terrible customer service! The technicians were cordial but the attendants inside were awful, impatient, and rude. I came in today for an oil change and will never return. I am appalled by the way they treat their customers. I called to alert management about this unpleasant encounter and I was merely told I will look over the tapes and hurried off the phone.

Has nothing to do with the tire section, it has to do with customer service. It just plain sucks, returning things there is a nightmare.

I am not a fan of Walmart in general, it is usually crowded & I get frustrated by not finding what I need. With that being said, this was THE BEST shopping experience I have had at Walmart! I needed two new tires, and went shopping around yesterday, with the plan of not even looking at Walmart. Les Schwab had a two hour wait, possibly longer; Big O’ gave me a quote of $ 320 for my two tires, and another small business gave me close to $ 300 again. So, I called Walmart and talked to Pamela (The Department Manager). Pamela went above and beyond for me. I told her what tires I needed, and she quoted me for one set of tires, then got my information and said she would look around a little more for a better deal. She called me back about ten minutes later, with tires at a lower price and better manufacturing warranty. She even saved them for me since it would be about an hour until I made it in at that point. We went in, she was incredibly friendly we got all checked in and were out of there no more than 45 minutes later. Pamela was wonderful, and has changed my mind about the Walmart Tire center! And I paid $ 100 less here for tires that are almost identical to the ones from Big O’! Thank you Pamela and the nice gentleman who changed my tires!

I dropped in to get an oil change.
Parked behind the one car that was in front of me. Went in and a woman wrote up the oil change and asked for my keys. Time was 10:20.
Go back after 40 minutes and my car is in the same location while other cars have went around it and are now directly in front of the stalls.
I go to the woman once again and ask why my car hasn’t moved forward. She tries to come up with some lame excuse but it’s obvious that nobody knows what the hell they’re doing there!
They then pull my car into the rear stall, open the hood and there it sits. Remained there for another 25 minutes before I finally go to a new guy behind the register and tell him to back it out and return my keys.
He replies that he will go out and see what’s going on. I watch him go to a tech (term used loosely), and the tech goes under the car and drops the oil plug out.
I figured what the hell, finally getting it completed.
When all is said and done, it takes 1 hour and 15 minutes for an oil change, with one car (initially) in front of me.
This place is absolutely horrible! I should know better and I definitely know better for anytime in the future.
Typical for Wal-​Mart! Although I should, I really can’t understand how people can be so incompetent!
Do yourself a favor, STAY AWAY!

In the few times I have shopped here this is what I noticed
1. Prices are good
2. Most people who shop here don’t brush there teeth or for that matter even have teeth.
3. Shoppers here are usually really skinny due to meth use or extremely over weight and in the chip section
It’s not a good place to shop especially in a store in your town. If you run into a friend here you will both be embarrassed and generally not make eye contact.
P. S. Walmart should have an in house dentist and a drug rehab program this would double there revenue.
Target is good option instead of this half way house.

Blew one of our tires on the way home from Sacramento. Called lots of places for prices. Wal-​Mart was the cheapest by far even with the extended warranty. Had the tire I needed and the price I was willing to pay. The only complaint I would have is that they are a little slow service wise. I’m heading back to get more tires from them soon!

This place just keeps getting worse.
Went in for a standard oil change as usual.
When I went to pay they said my transfer case screw plug was stripped and they couldn’t check the fluid and had a leak. The car was fine before and had no leaks since I check for leaks whenever I check the fluids. The transfer case plug was fine before I took it in since I took it to them last time I got my oil changed. They obviously stripped the plug nut and refused to admit it after they opened the transfer case.

Writing this review for my dad. He went in to get my tire patched and told them we would pick it up later. I called about 3 hours later and they told me that there was too much air in the tire and that tge tire was too old. The tread is great and the tire is fine aside from having a nail in it. They will do anything to try to force people to buy their tires.

I am writing this review for my father. Since I am writing for him and not the establishment itself, I intend to be brief.
The Tire Center sold him tires for a small truck. They Tire Center installed said tires. The Tire Center charged him.
One tire exploded. Read: EXPLODED (see photo link). This tire did not deflate as a result of a puncture; the entire side wall separated from the tread.
My father returned to the Tire Center with the tire. My father was told he did not purchase a the extended coverage, and that regardless of the fact that the tire EXPLODED, there was nothing that could be done.
My father is aware of the stipulations that exist in the business world. He is also aware of the the value inherent in the company-​consumer relationship. Having been turned away rather than treated as a customer, my father hopes other consumers will not make the same mistake that he did – and by that he means expecting Walmart’s Tire Center to understand, empathize, or generally care what happens to you after you leave the confines of the establishment.

Each time I’ve gone to WalMart to have my oil changed, I tell them the same thing, «Just oil. Don’t touch the fluids and don’t put air in my tires.» (They always put in the wrong amount.) And, every time, they check the tires and put in the wrong air pressure. A monkey can be trained to change oil, but the WalMart monkeys cannot understand English or follow directions. I no longer give them my vehicles to them as they cannot seem to handle the simplest of service requests. I now take my vehicles to the Goodyear Auto Service Center on Durock Rd. in Shingle Springs. Great service and very reliable.

Rolling back prices and brains…
Somehow they put the wrong tires on my car (H rated vs. V rated as is required by my warranty, their computer system and the tires they took off). They remedied the situation (by finding 2 V tires and reinstalling two of my old tires to be replaced another day) and not giving me some BS spiel about how H rated would be fine (which I think they would, but whiy risk a car warranty over $ 100 tires).
And the punchline… while watching them install my tires for the 2^nd time, they realized that the Chevy Tahoe they were putting 2 tires on needed to get 4 tires (because of some conflict between the types of new and old tires…) and they didn’t have the customer’s phone number to call to tell him…
If you go, TRIPLE CHECK that the tires they are putting on actually are compatible in ALL regards with your car.