Spring-Green Lawn Care

I have been with the Plainfield Spring Green for over 15 years now and LOVE the service I get. My lawn technician Joe is the best!!! He calls me (per my request) in advance to let me know when he plans to apply my next application, so I can be here and unlock my gate and discuss any issues I maybe having with my lawn.
No matter what my issues, questions or concerns may be, I know I can call them and they will take care of it.
I have had many neighbors ask me who takes care of my lawn… I tell them Spring Green. Some will then hire Spring Green and expect their lawn to look beautiful with just one application. Sorry folks it’s not going to happen. You have to continue to have the applications done.
You also have to have core aeration done every few years, over seed if needed and water after an application if nature doesn’t do it for you.
So with that said, I plan on staying with Spring Green for many years to come.

Stay away from Spring Green!!! We just received a notice that we are delinquent in not paying for service. We do not even live at that house. We rented it for a year, and paid the fee for the whole summer thinking the service was for cutting grass, when they came and only fertilized, we called to cancel and was told they could not reimburse but had to continue the rest of the summer. So we made it clear we would not be using them again. Now we moved and just got a forwarded letter saying we are delinquent and they’re taking the bill for this next year’s summer of services that they just provided as auto-​renewal (after we called last summer to say we would not be renewing). If we didn’t pay the first bill they sent to the old address then why continue service all summer? Now we get a bill that’s months old by the time it was forwarded to us saying we’re delinquent? My husband called and they said it’s our fault for not knowing it was auto-​renewed and he explained that we had called last year and canceled, so it wouldn’t be auto renewal, and the manager just blamed him and did nothing about it and said we had to pay. STAY AWAY!!!

after 3 years… my lawn has never looked this good. it’s a fair price and there service crew was extremely polite and accommodating. As a business owner myself, you will run across people that take no responsibility for themselves, and love to bad mouth. I am happy and have nothing but great things to say about them.

AVOID AVOID AVOID. This is the worst company ever. We stupidly used them for over 2 years for our home in Naperville. Our lawn always looked like absolute crap. It had yellow and bald spots everywhere. I called them repeatedly with my dissatisfaction and they insisted that I needed to wait until the next season and what they were doing now is laying the ground work so by next summer the lawn will look great. It never looked any better. My neighbor used TruGreen and it looks absolutely perfect. I don’t know why I never made the switch… Then I had to move so I didn’t renew my Spring Green service. Usually every year they send a service agreement and I would sign and send a check. This year I did not do this because I was moving. Someone came anyways. After I saw Spring Green on my lawn, I called them to cancel. I was charged for that service, THE ONE I NEVER AGREED TO OR SIGNED UP FOR. I called them, they said I needed to have called and canceled my service because it renews every year. That doesn’t even make any sense. Why would they continue service if I haven’t agreed to or paid yet? How do they even know WHAT service I want? What if I wanted a different package? That makes no sense. They’re dishonest and horrible.
AVOID AVOID AVOID AVOID

Over the last 10 years in this house, I have gone through a number of lawn care companies. The Plainfield Spring Green organization has done the best job yet. Yes, they are not perfect, but one thing they have always done right is to work through any issues I’ve had. I greatly appreciate being able to call a company and have them readily agree to do things my way or to fix some problem. That customer-​oriented attitude to me is more important than just about anything else.

I do not use Spring Green but have filed a complaint with the Illinois EPA about my house being filled with their chemicals. The state inspector said they were in violation of the IEPA rules. Today, May 4 2015 I received a call from Spring Green about spraying my neighbor’s lawn 5 minutes before they arrived.
They should call 24 hours in advance in case I am not home so I can close my windows.
I ready HATE this company because they do not care for those that have health problems…
Just to add that I have not heard from Spring Green says a lot about being a bad company… Neither a phone call or an email says I DON’T CARE…

Last summer I had the organic based fertilizer program and the last application was in October. A week after the application I noticed that large patches of discoloring grass scattered throughout the entire yard. When I looked at the patches there were large piles of fertilizer and every one of them killed the lawn. I had to call 3 times before somebody came out. I left messages for the owner that were not returned. Eventually they came, dug out the dead patches and put down seed and sod. Now 6 months later, there are huge, green stripes. Awful product and terrible customer service.

Terrible customer service, they are the low end lawn care provider. They caused damage to my lawn in the fall by providing an application after the ground had frozen and there was snow on the ground. They didn’t address the problem until April of the next year and denied any damage. There was absolutely no recognition that they were at fault and the manager, Mike, had absolutely no interest in hearing my point of view. He was rude and offensive. Please don’t use Spring Green. «The customer is wrong» should be their slogan.

BUYER BEWARE. If you get an offer from this company in the mail for a certain price and then sign up with them they will try to raise your rates after the first application saying that your yard was bigger than they thought. Shame on you Spring Green for trying to pull the old bait and switch on my elderly father. You should do your homework before mass mailing offers that you cannot fulfill.