Tires Plus

Donniece, I really don’t have much of an inclination to justify or defend myself to you, but, since you called me a liar, I will go ahead and take the time to set things straight. 1. You were not in the lot with the technician who inspected the rims and you did not see my car, so your reference to «curb rash» is completely fabricated unless, of course, there was discussion without my presence after I left. That would be another very unprofessional move on their part. 2. The second time I went inside to talk to the manager was after the technician outright lied to me and then tried to cover his behind by saying that it’s impossible to change a tire without ruining the rims and suggesting that I go and buy a can of touch up paint to cover up what he just finally admitted to doing. So, I was very frustrated with the runaround they were giving me. That manager was rude and standoffish from the get go, so what kind of a reaction would he expect? 3. I started my review off by saying my family has been a customer of theirs for a long time, so we have always had good experiences until now. They are the cheapest and most convenient for me, so I wanted them to do well and take care of the problem. There is a simple resolution; they just didn’t want to deal with it. 4. I’m glad you had a great experience, but mine was different and you witnessed 15 seconds of a 2 hour ordeal. Before you go around calling people liars, you should really try to have at least some of the facts.

Great Service! They went above and beyond what I expect from a car shop.
Came in needing to get two tires fast before a trip. They found a problem that was I was aware of, just didn’t know it was that bad. Because I was leaving the next morning for vacation they busted butt to get my van done and stayed way over!
They are very reasonably priced: if I would have gotten this done at a dealership it would have been $ 600 more!
Will def be heading back in a few months to get my other two tires and would recommend them to anyone!

I made an appointment here because CarX was closed. They are much more pricey than CarX and try to upsell ‘things.’ My windshield washer fluid pump quit working and they wanted to charge me $ 200+ to fix this. I had it fixed at a later date for under $ 150. Wait time for an oil change is also very long, even with an appointment.

Similar to the previous reviews, I always had a great experience with Tires Plus in Plainfield. Their employees are professional and courteous and not overly aggressive with sales.
However, I recently brought my car in to repair a damaged tire. I also had been experiencing alignment issues prior to the damaged tire, so I asked them to check the alignment as well. I was told that my tire was repairable, but that I had «bent bushings» on the axle for the same tire. I was quoted a price in excess of $ 300.00 for the repairs. Due to the cost, I decided to get a second opinion. As I drove my car to another shop I couldn’t help but notice that my car was driving fine. I did not notice any alignment issues. The second shop took a look at my car and agreed that there was nothing wrong with the bushings and/​or the alignment. I am seething right now because I had previously trusted Tires Plus for work on my car without getting second opinion. I have probably paid $ 750.00 worth of repairs this calendar year. I’d like to think this was an anomaly, but I can’t help wonder if any of the other repairs they performed were legitimate. Needless to say, I will always get a second opinion !

Had issues with my car. I called them and set up to have my car dropped off first thing in the morning. They were super friendly, and fast. Not to mention they were the best priced in the area. They got me out quick with no major hiccups or pushy sales. I would suggest this place to anyone needing a car repair or even basic oil change! Big thumbs up to you guys!!!

Quick service, polite staff and reasonably priced.

Its hard for me to trust leaving my cars with tire/​maintenance shops, but here they have never let me down. They always provide me me with great service and price. I truly believe that you can trust these guys with your car.