Plainview Oral and Maxillofacial Associates, PC

Recently took my 13 year old daughter to get two baby teeth pulled. The front office was amazing! Before my visit I called my insurance company to make sure the procedure would be covered. I spoke to three different people from my insurance company who all told me it would not be covered. When I go to their office I explained this to the staff. They told me not to worry, just pay the co-​pay and they would handle the insurance. During the procedure Dr. Jurman couldn’t have been nicer and they staff was so comforting. They explained step by step what was going to happen. We both instantly felt comfortable. After the short procedure, I was informed that my insurance company would cover the cost and a few weeks later I received a check in the mail from Plainview Oral for an overpayment. I usually never write reviews, but I had to reach out because I felt everyone in the office that day went above and beyond to help us!

When you have a problem with dr bass — he does not give you money back — even if you pay all cash up front — he claims to say if you have insurance that he does not owe you money ! I would never go back to him because he is not fair at all with money and there are so many other people that could do the job but also be fair with your money if they do not complete the job — as in my case money was not returned after the work was not done ! A definite NO! Do not go to Dr Bass

Recently had a dental emergency and my normal practice was unable to take me. Dr. Jurman and his staff squeezed me in on very short notice. Every staff member was warm, and welcoming. The space was very clean, comfortable and in a convenient area. Jurman was kind, gentle laid out all my options for me. I was informed every step of the way. His confidence, and knowledge eased my mind, and assured that I was in fantastic hands.

I experienced the worst turn of events here and I highly recommend that this office be avoided when seeking oral surgery and dental care. I would not trust this office period.
Nothing went wrong with my surgery which was the extraction of four wisdom teeth but the debacle that occurred due to a highly irresponsible and completely unprofessional oversight on their part led to them billing me in full for a procedure that they had said was covered completely by insurance for me.
Specifically what happened was that I went in for a consultation in August and then the surgery was scheduled for October. In August they told me that my insurance covered the procedure. I had the surgery in October.
A while after October I got a bill from them for the procedure. Its a hefty price when not covered by insurance, I was shocked and aghast at what had just happened. It was extremely deceptive for them to tell me that my insurance covered and then to let the procedure happen without any other information that the procedure would not be covered. My insurance had changed from one to another, the latter insurance was not accepted by plainview oral. The huge mistake on their part is that they didn’t check in October before my surgery whether they took the insurance that i had at the time.
They should have reached out and apologized, i received nothing of the sort, just demands for payment when it was their mistake and something they could have totally prevented from happening. I simply would not trust this office.