Quality Picture Framing

We had a very special signed jersey that we wanted framed and Joe did An awesome job. He came highly recommended from a friend. We were very happy.

We had a great experience working with Joe. He helped us pick out frames for our paintings. He did a wonderful job and we are very happy with our artwork. Pricing is also very reasonable.

I had a bizarro experience at «Quality» Picture Framing yesterday. I went there on the recommendation of people on a fb page a week ago. Joe wasn’t there so I worked with a woman (I do not recall her name). She was extremely helpful in selecting frames for a valuable family picture and a drawing my son made in art. I told her I needed them by ³⁄₅ (2 weeks away). She said there shouldn’t be a problem, that someone would call if there were any issues. On Wednesday, I received a voicemail saying that they called in the order that day and the wood for the frame was backordered (they had the work for 6 days by that point). After back and forth nonsense, I informed her that I would pick up my stuff the next day. Joe was there when I got there. I told him who I was and he got the 2 things (not even putting them in any sort of protective container like I had brought them in). He asked me how I heard about the place and I told him (a town fb page). I said that he received a lot of great reviews but unfortunately I would not be giving him one. He talked me into giving him another chance. I handed over the pieces. I walked out, got into my car and was about to drive away when he comes running out the door with my things. He said, «Here. You’re going to post something negative on facebook anyway» and tossed the stuff at me. I was like, «I just gave it back to you in good faith». I was thinking, «That’s how you treat people’s valuable objects?» This has got to be the most bizarre thing that has ever happened to me in any business.
I have no choice but to give it one star. I wish I could post this without giving it a star