Atmos Energy Corporation

AWFUL. They turn off our energy because THEY messed up Our auto pay. We called today to ask for someone to come out today to reconnect our energy AFTER WE gave them the correct billing info, again. They said the soonest they can come is ⁴⁄₂₄ from 8 – 12. How is my family supposed to take a shower for 40 hours? Seriously AWFUL. Can’t wait to switch, this energy company is truly the worst.

Is it possible to award negative stars? New to ATMOS. Actually much worse then other negative Unilocal reviews make them out to be. Purchased a new home. Unfortunate for us ATMOS is the sole natural gas utility provider for the area. Our ATMOS experience is no different than the others. A week after purchasing our home we disconnected both our hot water heater and HVAC for remodeling. These are the only two sources of natural gas use in our home and we hadn’t used either since purchasing our home and both were still disconnected when we received our first bill. That didn’t stop ATMOS from billing us to the tune of $ 100 dollars! When my wife called to ask about the bill, she was told she she had requested starting service a full week before we closed on and owned the property. When my wife said this was not the case, she was told that she was lying. The ATMOS representative had a supervisor pull the call that set up service. Only then did they correct the service start date but added we shouldn’t expect to see a change in our bill… WTF?! Horrible, horrible incompetent customer service. Really the worst. Result of extraordinarily poor management and having no competition for service. Written several positive Unilocal reviews, this is my first negative one. ATMOS, you’ve earned every word of it!

Incompetence plus ineptitude plus stupidity compounded by idiocy. Oh, and customer service is rude and uncaring. What’s not to like?