Jordan Towing

This company is one of the PD designated towing contractors for the city. For that reason, it can force almost twice the normal rates on unsuspecting civilians. With the PD calling them the official contractor, they righteously take your vehicle, if you are in an accident or have a parking violation. Then, charge you with a hefty fee. If you are in an accident, and if your vehicle can still be safely driven, drive it to a safe area and call AAA if you got membership and the operator tells you the towing crew won’t take long to get to you, otherwise call a towing company you know that has reasonable towing rates. And just hope the other company gets to the scene faster. Read Google reviews of the company for more first-​hand experience regarding this matter.
Not only, the rates are abnormally high compared to most of the towing companies in the city, they also don’t take good care of your vehicle, once it’s in the tow yard. They put barely damaged vehicles together with dangerously damaged ones very close. The person who assisted me in the removal of vehicle was visibly intoxicated on a Sunday afternoon. I would never personally choose this company, if I wasn’t forced to by the PD.

Much faster than expected arrival time, when broken down on the side of the road. Super fast and polite service from the tow truck driver and phone rep. Excellent service all around.

Recommended by our dealership. Cost $ 110 to tow from N Dallas to Richardson. Final amt was the amount quoted on the phone. Waited 40 min. All were very nice. Would definitely recommend.

Car was towed this morning and picked up by 2pm — cost me $ 315 for 11 miles … Never even knew who towed it.
As far as towing companies go — they were clean, nice, and efficient though.

I was given their rate which was comparable to other companies. I told them the car was in a parking garage — they failed to mention a $ 45 fee for that. They also failed to mention that the car dealership would pay them and add a $ 30 fee for handling. In the end my $ 110 estimated fee jumped to $ 173. They did however arrive when they said they would. That is the only reason I gave them 2 stars.

So, the timing belt flipped out on my vehicle the Sunday before Labor Day. Crapola timing since all automotive garages are closed on Sunday and Labor Day. So, I left it on the side of the road until Tuesday morning.
My car guy recommended Jordan Towing. They gave an estimate of 9am to show up. At 9:30am, I called again because they still weren’t there. They told me that, being the day after LD, they were swamped… so it would be by 10:30am. At 10:45, they arrived.
The tow truck guy was very quick and got my car loaded before I could blink. We were at the garage and signing paperwork by 11:10. My fee was $ 85, which I guess is reasonable. I have no idea how much towing usually runs.
Overall, I was pleased once they got there. I deducted a star because of the delay. I wish they had been more upfront about their busy morning. When you are already super stressed, the delay just raises blood pressure.