Last Call Studio by Neiman Marcus

They have a good selection of products. It’s a really clean store. The staff was very nice when I visited. They have great deals when there are coupons. You can save an additional 30−50%, depending on when you go.

I’ve begun to really love this store! They don’t have a huge selection of men’s clothes but there’s more than enough women’s clothing options. More often than not they run really decent sales! This last time I went they ran a sale of 30−50% off clothing plus an additional 10% off the original discount!
Overall it’s a really clean store. The staff is hit or miss. Some of them are very helpful and others you’re better off just wandering around on your own and not asking them.
Definitely a place worth visiting if you’re in the area!

Nice brands here but I don’t see that big of discounts. the customer service is awesome though, I was asked if I needed help in 3 different sections, 3 different times. They didn’t smother me though, just asked how I was doing so I did love that about the store. I don’t think I will be back though, the prices are way too high still for me.

I can never find anything reasonably priced here (in terms of a «deal»). Shoe selection is pitiful. Clothing is not really that much marked down from what you can find at a NM sale. Nordstrom Rack across the parking lot has a lot more inventory.

I love this place ! They have great deals ! They are slow to introduce new merchandise though. I do love the set up though. They usually have some promo or event going on so it’s a great addition to the neighborhood. Nothing as crazy as the Rack ! So you can shop in peace !

Of the numerous Last Call locations I’ve visited, this one is easily my favorite. I like the layout of this store and how it is always clean and organized. The staff is very personable and always available to help when needed. And the key is «when needed». They do a great job of providing the necessary ‘space’ to make shopping a pleasant experience. I also appreciate there being an appropriate amount of staff working the checkouts which results in very little wait time.
Because I have specific items that I shop for here (and this true with all stores similar to Last Call) it’s rare that I leave here empty handed. I think this location tends to have the best selection of items (that I look for) which come directly from the Neiman Marcus store. This might be due to the fact that this location is not part of an ‘outlet mall’.
This is and will continue to be my Last Call of choice.

Womp womp.
Popped in here yesterday, and was underwhelmed with the shoe and purse selection. The clothing selection was decent, but when looking for designer duds on the «cheap”{sidebar — nothing about this store is cheap} I find that the selection is better at nearby Nordstrom Rack. I couldn’t find much in my size here so they either don’t carry sizes for those of us on the slimmer side, or perhaps it had already been picked through.
Although I found it odd that not one sales person talked to me while I was browsing, I appreciate that they don’t follow you around the store while you peruse the racks. That annoys the b’jesus out of me.
Eh, didn’t love OR hate, so I’m sure I’ll stop in for a looksy in the future since I work nearby!

I stop in this place regularly and rarely am I disappointed. They carry a lot of the brands I wear (Ben Sherman, Penguin, Fred Perry) which by the way is sectioned and labeled to spot easily.
Bought a Fred Perry polo a month ago with a stain that was on it. (Barely noticeable. But enough to get on my nerves) brought it back to exchange and had no issue or excuses from the associate. Even without the receipt they had no issues.
All the staff are very personable and helpful. When you show up there enough they tend to remember your name. (Or at least with me they do) Mike, Latonya, and Cecilia are mainly the people I deal with there. I’m happy with the service I get and very confident about my purchases from this store.

My bf and I stopped in here last weekend after doing some damage at the Nordstrom Rack nearby. We were expecting to walk out of here empty-​handed, since my experience with the Last Call in Grapevine was rather «meh»
When we walked in, I was instantly impressed with the layout of the store. It was CLEAN, and not cluttered. This was pretty awesome for an outlet store. Usually, I am accustomed to things being strewn everywhere, disorganization, and extremely apathetic employees. This Last Call was anything but. My bf actually found a lot of nice clothing options there, including a pretty sweet sale rack with 30% off stuff that was already half off the outlet price. He found a cool shirt, and a helpful employee took him to a dressing room. In fact, the helpfulness of the saleslady went above and beyond what I could expect for someone NOT on commission.
Overall, there is a really nice selection of both mens’ and womens’ clothing. Lots of accessories, too, and lots of fab sunglasses. I had fun trying them on! I didn’t find anything for myself that day (my bf did), but I plan on returning next time I am in Plano.

RETURN POLICY IS AWFUL – If you buy anything from Last Call, please be sure that you LOVE it and will never have any reason to return the item.
My mother bought me a $ 200 DVF dress at a Last Call in Florida as a gift, but sadly it did not fit me.
My mom did not send me the receipt, but she did send me the dress wrapped in the original plastic, with a Neiman Marcus hanger, and the tags still attached. The dress was obviously brand new and never worn.
So I came to this store, hoping I could at least receive store credit for the dress. I don’t know if they were doing promotions, but I would have even been satisfied with a discount price for the dress (I don’t return things very often, but I used to work in high end retail, and this was considered generally accepted practice if a customer did not have a receipt).
After going in the back and trying to find my mom’s store receipt, the sales associate returned to tell me that she could not find the purchase in the system. So due to a system error, I now have to tell my mom that she spent $ 200 for nothing.

I was so excited to see a Last Call open so close to home. I thought to myself, now I won’t have to drive to Allen or Grapevine to find high end brands at good prices. I had high expectations, but I think that’s what made me decide on a 3-​star rating. I went into the store and there were a ton of people (obviously), but I felt very confined — not because of there being a lot of people but because it felt so crammed due to there being almost no space to walk around. I first went to the shoe section becauae that caught my eye when I first entered the store. Not only were the isles tight, but they didn’t have that great of a selection and they had no size 5 or 5.5. Bummer! Also, I’d have to say the prices détente very attractive.
Onto the jewelry section, I did like how they made it so bright and so open. It was very easy to look through this section and I liked the mirrors all around the area so you could see how the jewelry looks on you. You didn’t have to go walk off to find a mirror because they literally had them all over the place.
Next I checked out the very small men’s shoe section… really, nothing to see at all. Lastly, onto the women’s clothing section. To me I felt like they had too much party and going out stuff and not enough casual wear. That really bummed me out becauae I wanted to look for comfortable tops for the summer. I noticed they did have a good selection of jeans, but again, prices weren’t so great. I also saw a super small selection of my fab brands (bcbg, laundry, juicy couture). Maybe like a handful of different clothing pieces but random sizes… boo, I was hoping to find at least one thing. And where are the wallets and bags? A few sure. but not enough of a selection.
Overall, a disappointment. Nordstrom Rack is in the same shopping center so I’ll stick with that as my go to department store. Good luck to those shopping here– I hope you have more luck than I did!
Oh well… maybe I’ll come back in a few months…