Neo Beauty Supply

So unfriendly! Please spend your money else where. I don’t know what that lady was just so rude like I owed her something. First time in the store and not going back.

DON’T GIVE THESE PEOPLE A DIME! Wow where can I start??? Well customer service is absolutely horrendous! I was greeted at the door by two women with serious attitudes that didn’t want to be bothered. Of course I made them take me to what I was looking for, because the store is a cluttered maze. The woman pointed me to the wrong item and argued me down saying she was right (until I showed her a picture of the box I was looking for). I then proceeded to check out, and she made sure I couldn’t hold the product as I trekked through the maze to the front counter… I quickly paid and left hoping to never go back… BUT…I had to come back to exchange the item for a different color. This time THE SAME WOMAN, in the SAME CLOTHES she had on YESTERDAY was running the place (i’m convinced she lives in the back of the store or something)! I kid you not, it was like déjà vu! She then gave me a hard time about trying to exchange the unused item for something else, and made sure to write on my new receipt NO EXCANGE/​RETURN as she crossed out their pre-​printed return policy… smh, how pathetic! Guys just do yourself a favor and order your products online, or any other beauty supply but here! I’m telling you, I’d rather go au natural/​weaveless, than to buy from these people if they were the last store on earth!!!

They have a wide selection of products, but the employees/​owners/​whoever are hit or miss. There is a guy who is friendly and appreciative of your business. Today there were two women working who were less that friendly to several customers like they were wasting their time. Umm… that is how you make money so chillax! This is why I buy a lot of things online.
Either way at least there is a beauty supply store in the area, but I dropped stars for the customer service.