Once Upon A Child

Selection is great for buying, but they’re way too picky about what they take. but they get so much coming in they’re allowed to. I can bring in baskets of items to buy and they may only take 3 – 4 items. …sort of a waste of time to lug it all up there.

We have shopped here a couple times. Pretty good deal on some of the holiday dresses. My issue is with the staff. We brought a box of clothes in to be sold and stood at the counter for a good ten min before anyone even looked at us. Finally someone came up and without even looking at us started asking questions. No hi hello. Just a sing song line of questions they rattle off. I felt as if we were interrupting them from whatever they had to do that was more important. Not going back.

Great buy on children’s clothes, costumes, dance uniforms Ect. The best buy for your buck. I love the great selection and the staff was so helpful. I will be back.

I think this place is great! They have a big selection of clothes and shoes that are in pretty good shape. I will be coming back again!

Pretty decent selection. Some clothes are over priced considering their used condition. I would not sell any clothes there again. They gave me $ 20 for a lot of practically new clothes, princess dress, shoes, skates. I could have got twice that at a yard sale.

Great selection of clothes for kids! The best deal is to bring clothes in to sell and apply the money towards new clothes, you also receive a discount when doing this and you get a punch card toward future savings. Also check out special savings days, $ 1 clothes, or 50% off special days. Make sure your items are clean with no stains, rips, or worn and they will buy it. You do not need an appointment to bring your clothes to sell, just drop them off and do some shopping, they will hold your clothes if your «sell» is not ready, and then you can run some errands and they will call you to come back for your order. If you live far away call and ask what the wait time is for a «sell». Best place to buy and sell kids clothing!

My review is based on a comparison of this store to the Dallas location near/​on Skillman. The Plano store is large and has a big selection. As another reviewer has mentioned, it’s amazingly well organized by color within each type of garment. The store is clean and pleasant to shop in, and the clothes are in great condition. Word of caution: the check out set up is pretty inefficient so be prepared for a wait on busy days.
You can get a good deal on their regular priced clothing, depending on what it is. For example, t-​shirts, shorts, and swimsuits are a great buy, but jeans and some dresses can be priced close to retail. For those items, wait for a sale.
I’ve never sold here and, based on the reviews, won’t. Overall, this is my favorite location and I’d recommend it.

I have sold at several different kids resale shops and OUAC has always paid the best for my items. I can then usually turn around and find some cute things. If you do a trade, it is tax free as well so that helps. The new store is clean and well organized.

I took many baby boy clothes to this location to get them checked, to see which ones I could sell to them. 3 hours passed they called me to get my clothes so I picked them up and checked them in the parking lot to make sure I had them all. And I noticed I was missing an outfit. (A very nice outfit) so I went back in the store and described the outfit to manager, and she goes right to the outfit and brings it to me. Which ultimately has me think they were intending to keep the outfit in hopes that I wouldn’t notice. Terribly unhappy with this location! And will not go back. I will be reporting the incident Monday.

Just bought 2 outfits today for my 20 month old twins for $ 11 total. Prior to today, I bought almost $ 50 of clothes here only 2 weeks earlier. Of all the resale shops for babies, I like this chain best as they have more clothing than anyone else. However I prefer the Midway store over this one. This one seems just a bit pricier on similar clothing and they never offer an extra stamp for frequent buyers for not taking a shopping bag like the Midway store does. I have seen clothing here for $ 8 – 10 that I could buy new for the same price so why bother? And they will only discount something 10% if it has obvious stains. In fact they try to push their stain remover. This one might have more of a toy selection though. It’s closest to my work so I will continue to come back here but you really have to pick through things to find a good deal. I don’t ever feel that way at the Midway store.

I am grandmother to two two-​yr-​olds, one boy and one girl. I always find good bargains here. I agree with other reviewers that you don’t get a lot for stuff that you sell, but you sure make up for it on the other end when you are the buyer. I have even found things here that still had the tags on. Also a good place to shop for toys, as well as strollers, pack-​n-​play, etc.

I can always find a cute outfit or two. I signed up for email alerts and they let me know when sales come around.
Store is organized somewhat but I wouldn’t say well– making it hard to navigate when you have small ones. They do have a walled in play area but currently my little one is to small for that. Isles are small and cramped but if you are not afraid to dig you will for sure come out with some cute outfits. Some things are very reasonable other things are strangely overpriced– but, all in all it’s a very good deal for fast growing little ones.
Store staff is nice but overrun with buying/​selling/​pricing items. I can’t imagine working at a place with so many items to navigate.
I agree with the other reviewer don’t bother selling. I sold them 6 things for $ 3 — I would have felt better just giving them away– but that’s the business they are in.
Get a frequent shopper card– they stamp for every $ 10 sold. It’s not a great reward– something like 30% off an entire purchase or something it’s nice.

I love to shop, but I especially love to shop when I can save a buck. I’ve shopped at Once Upon a Child several times and I always find several cute, reasonably priced outfits to bring home. I think their hair accessories are overpriced though, but perhaps because they actually pay money for those. Which brings me to my next point. Do NOT sell to this store unless you want to pretty much give your stuff away. You would make more money selling at a garage sale, and you know how cheap garage sale people get. I sold here once and the whole experience left a bad taste in my mouth. They were very nice and got me in at the last minute, but I felt like the way they did it was very sneaky. I gave them my bag of stuff and they gave me back a bag of stuff saying they only took a few things and offered me less than $ 3. I took a quick peak in the bag and guessed at what they had taken and accepted. Later I found it they took like 8 items, and I felt pretty ripped off.
I haven’t had any real issues with the staff. They don’t seem particularly rude to me, but perhaps not always the most vigilant customer greeters either. It also depends on when you go into the store. Sometimes they seem a little short staffed.
Overall, a so-​so place, but worth the trip every few months to grab cute stuff for your, or someone else’s, bambino.

This is the crappiest place to sell baby goods, and the staff is so rude. They want to give no money, and look over your stuff as if they’re God, although looking around their store, their stuff isn’t that great. They have no sense of urgency, and don’t work quickly to get you in and out. Seems to be a place where everyone hates their job and/​or life, and they try really hard to make you miserable because of it. Don’t go there. Not worth it.