Plano Home Remodeling

We cannot say enough nice things about this company and their work!!! We had a kitchen remodel recently, and it turned out FABULOUS! The character of this company is top notch, as well! Jamal’s team can walk you through any remodel you are looking for. They can help with design, and you will never feel stranded on your journey! They work super fast and are super meticulous, NO detail was overlooked! This company is fair and their pricing is competitive. If you are looking to remodel, I would get a quote from Plano Home Remodeling. You won’t be disappointed!!! Sincerely, Jody and Lynda Fish

The owner (Jamal) and another guy came to my home a couple months back and did a job in the powder bath, which went fine. I had the owner give me an estimate for another bathroom remodel since he was already there. He said it would be approximately $ 600. So, now I finally have the new vanity in my possession and called them to schedule the job. The lady in the office (Heather) told me that they now refuse any jobs less than $ 1,000. They wouldn’t honor the original quote by itself, even though the owner of the company provided it while standing in my home.
Against my better judgment, I asked them to come out and provide an estimate for some other work I know I want to get done… just so I can get the bathroom done. They only provide quotes on Monday-​Friday, so I had to schedule the appointment between 3 – 3:30 pm on Martin Luther King, Jr. day. 3:00 comes, 4:00 comes, 5:00 comes, NO JAMAL. Finally, at 5:08 pm, I called and spoke with Heather regarding the situation. She appeared very surprised that he hadn’t shown up and advised me she would call me back. When she called back, she said she had gotten in touch with Jamal and his car had (conveniently) broken down. The owner of the company never bothered calling a customer who has a paying history with his company AND who they’re now attempting to strong-​arm into authorizing a job in excess of $ 1,000.
So Heather asked me if I wanted to reschedule and I informed her that I work during the week. The only reason I was able to schedule them on Monday was because I was off for the MLK holiday and that scenario wouldn’t reoccur until the end of May (Memorial Day). Heather said she understood and was surprised and appreciative that I wasn’t yelling and/​or cursing at her given the situation. She admitted that she probably wouldn’t have the sane self-​restraint. She said she would call Jamal to see if he would just do the bathroom for the ~$ 600 he quoted me given the fact that they caused me to waste half the day. As you can probably tell by this review, I have not heard from Heather nor anyone else at Plano Home Remodeling since that conversation.
I very strongly encourage anyone to do business elsewhere. If a contractor does a no-​call, no-​show for an estimate, what do you think he’s going to do on a job? I wouldn’t recommend finding out!

We just had our master bath redone and we are so happy with the results and the process could not have been smoother. Jamal came out and took quick measurements and listened to what we wanted to do. He had excellent advice and answers to our questions. His estimate was in line or a bit lower than a couple other we had gotten, but his expertise and respect of our time (zero sales pitch or long commentary on his business etc) made us realize we wanted to work with his team on this. We were thrilled to have help and more friendly and quick answers when we went to the showroom to choose our materials. Farah and Heather helped us coordinate the granite, tile, etc — helped us consider elements such as overall home décor, wall, and existing floor. If we’d been left on our own to choose items it would have looked ridiculous. They started the project earlier than the original start date and completed it within the estimated 2 week time frame. The workers were nice & efficient and Jamal kept us posted on the status and schedule of work. It is now a gorgeous bathroom, money very well spent, and we can’t wait to use them again for a project. I strongly recommend using them for your home remodel!

We are so happy with our decision to go with Plano Home Remodeling. Jamal, the owner, was involved in every step and made sure we were happy with end product. Heather, his Design Assistant, was great to work with and prompt to reply to our questions. The crew was clean cut, courteous and neat in their jobs. I never imagine a big remodeling job like a master bath, second bath and master bedroom would go so smoothly.