Quiznos

I go there for lunch a lot and have always found them to be exceptional.

I am a sandwich man — if you put two pieces of bread on either side of it, I’d eat the Queen Mary. Quiznos is certainly a sandwich, and it is an acceptable version of a sandwich, so three stars. Quiznos is not my favorite fast food sandwich place, but it is leagues better than subway.

Poor customer service every time I’ve been out there. The staff lacks the speed & efficiency to run the place. During my last visit, a small to go order had me wait in line for 15 – 20 mins.
I had printed a valid coupon from the company website. The cashier/​owner refused to accept it even though it was valid. Her reason was that the coupon had not been «downloaded» to her system. I only go to quiznos when they have good coupons.

I am a Subway Man, though Quiznos puts more meat on the sandy, I like the bread better at subway.
On this occasion I had a coupon for a free sub and wasn’t going to pass it up.
I came in about 1:30ish starvin’ like Marvin.
I have dinged quite a few places for their poor customer service, this experience takes the cake. I approached the person behind the counter. He was a 300+ pound guy (I am stating this only so you know who to avoid when you come in there), forgot what his name was. He glared at me like I just killed his dog! I said hello to him with no reciprocation and asked what subs were on the $ 5 menu. He grunted and pointed to the menu.
I ordered and I have never seen someone look so pissed off to have to make a simple sandwich, or move slower doing so. I saw him put my sandy into the toaster, I told him I did not want it toasted. This set him off! «This is Quiznos, the subs are toasted», he said as he let the sandwich go through. On the other side the guy just started putting veggies on my wich, don’t you get to tell them what to put on? «Whoa, I hate black olives, and you got the juice all over the bread» I said. «Please start over, don’t toast it, and I will tell you how I want it dressed». He did so with an attitude and demeanor that made me think of someone who was fitted with a ball and chain and forced to work. He wrapped up my wich and tapped on the register display to indicate the total, I gave him the coupon and he again went all shaky because he was not sure how to apply it to the sale. After he grunted and grumbled under his breath for a while, he figured it out, threw my sub on the counter and walked away, WOW!
The sandwich was OK, again I don’t like the bread. I love the pepper bar! They never give you enough of this stuff at Subway, so it’s nice to have all you want.
A lot of people are out of jobs right now (myself included) and would kill for an easy, brainless job like Quiznos. It’s sad to see someone take their job so much for granted.
This experience has put me off all Quiznos, no matter which one I may happen across I always drive by.