Resource Property Management and Leasing

I spent 16 months dealing with this company. The first 11 months were great, besides a few hiccups with them not responding to messages. When it came time for me to renew my lease, everything went south, quickly. Without explaining the specific situational details, which would be irrelevant to any other Owner/​Tenant– it was a nightmare to deal with Jerry. He is one to «flex» his «power» whenever he chooses. I could not reach him on the phone after calling at least 60 times. I tried to schedule multiple appointments to meet him at his «office», but only received the most nasty emails in return. I would not recommend this company to anyone who wants to keep their exchanges peaceful, as I always do. I was degraded and disrespected by him through every correspondence until I moved out. I am not sure what was going on, but in all my years of dealing with businesses– I have never dealt with someone who was disrespectful on his level. Do yourself a favor and choose a different company. He told me many times that he did not work for me and was not willing to help me as a tenant. And by help, he means he wouldn’t explain the strangely prorated charges they were saying I owed. I just wanted a statement of what was being charged. The property was amazing, I can’t say enough good things about the house or the price– but it simply wasn’t worth it.

I wanted to wait until I’ve taken care all of my business with this company before I wrote a negative review. Whatever you do, do not go to this company. They sound sweet on the phone and they are helpful at first but soon after the honeymoon was over.
I had a investment property in Plano, TX that needed taken care of since I live out of state and I called the first property management near my investment property. The manager was nice and took care of my affairs. I made sure I gave him all my about the property and he was nice about giving me advice on what to do and what I should do next.
Months later, I started receiving calls that the renter didn’t pay rent and could I pay for the rent for the month. I told him that I could but in your contract, if the renter doesn’t pay rent at a certain date, either he will have a late fee or you will need to evict the renter. The renter had stayed in my home for at least 3 months with late payments and RPM not collecting fees and not telling me that he was late with the rent.
The renter also was a slob. He didn’t take care of the house and the manager didn’t instruct him to keep it clean. I was always needing to pay for this or that which the renter should have paid for but of course he couldn’t.
I could write so much about the service of this company which is not good. Whatever you do, if you chose this company be ready to pay them and for them to not deal with issues regarding your home