Silhouette

PRICE GOUGING!
I did not ask the cost of my alterations, as they were simple, and I have been doing business Here for many years., I was taken advantage of. Horrendously overpriced! Unethical!

I just dropped off my wedding dress at this tailor, after going to three others that told me they couldn’t work with me due to time constraints (my wedding is in five weeks). When I walked in, I was immediately greeted kindly and I explained the situation. The woman I dealt with let me know (after pinning the dress) that she could have it ready in a week! She charged exponentially less than what I was quoted at the other three facilities, and made me feel at ease with everything (which means the most). She took the time to get to know me, and told me about herself as well.
Great staff who are people pleasers. If I could give ten stars, I would. This seems like a reliable mom-​and-​Pop shop.
On top of everything else, they’re celebrating being open for TWENTY years. Congrats!

I use this shop for many years now for all my tailoring needs and every time find it surprising how wonderful their service is — always on time, always with highest quality, always with smile, patience and great attitude, always accommodating every request with creativity, attention to details and personal touch. When it seems there is no solution, they always manage to find one. Great place and very much recommended!

Excellent workmanship, and always on time; bit on the expensive side, but worth it. Brought in a jacket the needed fairly extensive alterations, and on pickup, it looked exactly as it should have, but none of the work was evident. It was as if I’d bought it looking like that.

I’d like to give my heartfelt thanks to the wonderful owner Lora. For a moment it seemed like my life was a total shipwreck. I flew to Dallas for an important business meeting and surprise… my luggage was delayed! Having left with no choice but to buy a new business outfit that didn’t quite fit right, I randomly came across Silhouette. From the moment I walked in, the ladies in the shop went out of their way to accommodate and prioritize my needs. The job was done professionally and efficiently.
There is a possibility of my relocating to Dallas and if so, I’ll definitely be back and become Silhouette’s loyal customer!

The service here is absolutely atrocious! I brought my wedding dress in to be altered, I had waited six months for it to come in, and at some point in the tailor’s care it was seriously damaged. A considerable hole had developed near the bottom and a number of the jeweled accessories had been pulled loose. When I confronted her about the damages, she completely denied any wrongdoing and accused me of lying about the condition in which I had brought it to her!
After a brief argument I told her I could not pay her for damaging the garment and she shooed me out of the store in a huff. Less than an hour later I received a phone call from the police, notifying me that unless I came back and paid in full they would issue a warrant for my arrest! We will be filing a lawsuit and getting this straightened out but would strongly advise anyone from taking your garments here! Absolutely horrendous experience with this store!

I’ve had many clothing items altered here. She’s always very accommodating with any items that need quick alterations (she will ask «when do you need it?» and get it done).
I usually bring in jeans/​dresses that need to be hemmed. She consistently does a good
job with these items.
I even brought in my rehearsal dinner dress which I got at a very good price. I figured if I couldn’t get someone to alter it, oh well. It fit very poorly before (huge in the waist and too tight on the bum) and she made it fit! was especially impressed because the dress was made of a delicate lace. I was very worried because letting out a dress made of lace is pretty risky, but it came back as perfect as it could be.
Anyway, her website talks about how she makes professional dance costumes so I guess she has lots of practice with many different evening materials

I have been using this alteration shop for years and always been extremely satisfied with the service. The ladies in the shop are very pleasant and professional, they will recommend the best way the alteration should be done and always meet the deadline. They provide wide variety of alteration and tailoring services. I recommended this shop to my coworkers and friends and they have been very happy with their services.