Windhaven Veterinary Hospital

Absolutely loved this place and the way they treated my fur baby

Great office! Took my dog for a same-​day appointment when my vet couldn’t. Took very good care of my baby and gave clear directions for how to fix his issue. Clean, sanitary facility and caring, friendly staff.

They are always very friendly here and seem to truly care about my pet. Just referred a friend to them today. Thank you

We went for our first puppy visit, Dr. Marble was absolutely amazing. She was so thorough, went through a full body check up and gave me tons of information on my breed. She went through diet, exercise, vitamins, medicines, etc. Literally answered every question I could have had. I drove from south Dallas and it was worth it. We will def be back!

The vet here is ok, but they price gouge like crazy, from the office visit $ 65 to the drug markup upwards of $ 400%, I’m over it. Glad others don’t mind paying these insane prices, I come from a large city that doesn’t charge nearly as much, and doesn’t constantly try and sell me other services my dog doesn’t need. By the way, I left a similar review on their website and all they did was remove it-​easy to have perfect reviews if you can remove anything you don’t like. Weak.

I have been taking my dogs here for over two years and I love how well they are taken care of when we visit. Both of my dogs have had minor surgeries here and I was very satisfied with the outcome. Dr. Martin is very nice, thorough, and takes the time to explain everything in a way I can understand. They are also very transparent when it comes to cost of procedures. There are never any surprises.

We’ve been taking our Yorkie there for years. The staff has always been compassionate, friendly, and very sweet to my yorkie. The vet is always informative and always makes the right call for our dog.
Love this place. They love my yorkie as if he was their own.

I’ve been taking my Airedales here for years and am extremely pleased with the vets, the reception staff and the vet techs. Dr Marble is compassionate and well-​versed. She always explains in detail the procedures and risks and takes the time to be thorough. After a surgical procedure or treatment for a more serious issue, she or someone calls the next day to follow up. The desk staff is always welcoming. Getting appointments is easy and there usually is little or no wait.

Krista was rude and unwilling to help. I just adopted an adult dog who is having separation anxiety and is hurting himself to where he is bleeding. One of my friends suggested Anxitane and said I should get him to a vet. I called this office bc it’s close to my home and asked about the over the counter med — Anxitane.
Krista’s tone was immediately negative and told me she couldn’t help me since I’m not a client. I asked again if they carried the med and she finally said yes, but repeated that she could not help me since I am not a client. I then said I was confused — are they not accepting new clients? Again in a rude tone, Krista said yes, but I’d have to come in next week. I told her I was not opposed to coming in, but I want to take my dog to a place that cares about our situation and she didn’t seem to. Krista then hung up on me.
It’s a Saturday and I’m desperate to help my dog. All I wanted was help. I purposefully included Krista’s name bc I read a previous review about poor customer service. That review did not include a name. I want to say the lady who answered my call was very nice and seemed to care.

I was a new client and was taking my 3 yr old Boston Terrier for the first time. My appointment was at 10:30 and I was running behind 12 mins because I got lost. I have never been given so much attitude in my life. If this is how they are going to treat a new customer for getting lost they probably beat the dogs. Terrible place. If I ran my practice like that I would be ashamed of my staff. I highly suggest anyone looking for a new vet goes elsewhere. This place doesn’t deserve to be in business and their plenty of other vets that do and will treat you like a customer should be treated, especially a New one!!!

I was very satisfied with my first (and definitely not last!) experience with Dr. Marble and the staff at Windhaven Veterinary Hospital. I noticed a large tumor on my dog’s (Riley) shoulder that was causing him severe pain. After some research on vets in the area, I contacted Windhaven first thing the following morning and they penciled me in for an emergency appointment immediately.
Riley ended up needing to be left at Windhaven for a minor procedure. Dr. Marble was incredibly informative about Riley’s condition and she and the staff took amazing care of him! Riley has issues with separation anxiety and always has trouble at the groomers or during past vet visits. When I came to get Riley, he was very at ease and I could tell he really enjoyed the staff. One of the receptionists even decorated a T-​shirt for him to wear (to cover his surgical wound), which the whole office signed.
I cannot recommend these guys enough! I will definitely be returning with Riley in the future!

My cat was exhibiting symptoms of a potential UTI and wanting to do all I could to ensure she was not in pain, I immediately began researching nearby vets.
Since moving back from Austin I had not yet sought out a vet to consistently bring my pets to. I guess part of me was putting this decision off as in the not-​to-​distant past, I had to cope with losing a very dear pet due to unforeseen and not-​caught-​until-​it-​was-​too-​late health complications. This association of trauma/​pain with vet visits (much like my cat probably feels) brought on an aversion to making an appointment for anything other than routine checkups.
Windhaven Vet had a couple of high ratings/​reviews and were close enough for me to make their latest appointment. The front office staff were just as patient, informative and helpful in person as they were on the phone, and the office manager struck up a friendly conversation with me for the very brief time I waited to go back to an examination room. Surprisingly, their office was quite clean with no outstanding offensive odors, unlike some other veterinary practices.
As my poor cat was out of her element, she was incredibly frightened and non-​cooperative. I was not looking forward to her introduction to a stranger.
After only a couple of minutes, Dr. Marble and a vet tech came in the examination room and calmly helped me get my cat into a stable position for them to take a look at her. During the whole process, Dr. Marble spoke with me in calm tones about what the potentials issues were and suggested treatments depending on what the issue was. She was incredibly knowledgeable and cognizant of my cat’s behavior. She also asked me questions that might help her better understand my cat’s habits and health. She listened, which is huge feat for some doctors.
Her demeanor immediately put me at ease and my cat adapted much more positively to the stressful situation then I had expected. Also, the entire time that Dr. Marble and I were talking, the vet tech was very comforting to my cat and treated her with kindness. Dr. Marble spent time answering other questions and concerns I shared with her and wrote her recommendations down for me so I would not forget them. She also checked my cat’s teeth and other areas that she felt were important to her health and gave instructions on how to care for them.
After a shot of antibiotics, my cat is doing much better. In case this occurs again, (as UTIs can be frequent in cats) I am more aware of what signs to look for, what the variations could be, and what can be done to help her.
I really appreciate how caring and knowledgeable their entire office is. I instantly knew that I had found a «family» vet that I felt confident in taking my pets to and would trust them to be in good hands.
I may dread the costs associated but I do not dread a vet appointment at this vet.

I’ve been visiting this veterinary hospital for about a year now and they’re amazing! I originally took Evie to another vet in Carrollton to be spayed and I was very unhappy there. So I found the Windhaven Veterinary Hospital where Evie sees Dr. Marble. Dr. Marble is so nice, and explains everything thoroughly, will call me to update me on Evie’s status, and I can call her if I have any questions. Everyone in the office is nice, kind, and caring. They always greet us (Evie and I) by name — and I’ve never had to wait longer than 2 minutes to be called into a room even when I arrive 10 minutes early. Evie hurt her back and we had to get treatment and a diagnosis — I visited them on Saturday, and Evie was diagnosed and on proper medicine within two days.
Thanks so much!

Just moved here from CA. On Sunday, found this place on Google looking for vets in the area and reading reviews … I liked what customers had to say about them and it was 5 minutes around the corner from where I lived … I liked their website even more and added their number to my Blackberry. I figured I’d make an appt for a check-​up when I could.
I ended up at their office that Friday the 17^th. They were wonderful with Harlow! I was trying out a new daycare … around the corner from home. Picked her up during my lunch and she was bleeding from hitting her tail against something. Brat was so excited to see me she was sending a spray of blood everywhere. Luckily, I had her medical records in the car with me …
I called and spoke with Kevin. such a friendly, mellow guy — on my lunch hour — had to get back to work. His tone was exactly what I needed for my upset, dramatic self. Said drop her off — the vet will be in at 2pm was a quarter til 1pm … They’d check her out for the tail wound and any other concerns I had, they’d call me and they were open til 7pm — off of work at 5pm. We arrived, he checked us in … no filling out forms … just had a conversation … entered in the system … copies of records, ready to take her. I told him she hadn’t eaten, I bring her home for lunch … they would feed her gentle stomach Science Diet … no charge, her regular food is Origens … did not have any diarrhea issues … one less headache.
I got two calls at work about Harlow’s status … was so busy, the 2^nd call went to voicemail from Dr. Marble. She sounded lovely. When I picked up Harlow after 5pm, was not a here’s your bill, your dog — you’re good to go. I was escorted to the back … was surprised it smelled amazing there. The facilities in the front were clean and odorless. The backend facilities were clean and odorless, fresh smelling as well … unusual for me at a vet … especially with cats prancing around behind the desk.
Dr. Marble? LOVED HER! And she really is lovely! She explained how to care for Harlow’s tail and her UTI for the next 2 weeks. When to administer pain meds and antibiotics … what to expect from the cut, and how to circumvent my dog’s behavior to lick at her tail. Showed me how to wrap her tail, what to expect as it heals, what to avoid … What will happen if I don’t adhere to her directions and if I wrap to tight. Harlow’s behavior while she was them and being treated. Harlow was happily dozing in the lap of the vet tech … by the time we left.
259 OTD. The pain med and antibiotic were like $ 100 bucks and the appt $ 56. They also gave me a discount the 3 urine analysis’ they had to run … was $ 67.50 but discounted to $ 51.50. It’s the cheapest vet bill I’ve had for open wound care and a urinary tract infection.
The next day we recieved an e-​mail … they have a pet portal I can log on and keep track of her health records, meds, vaccinations, etc. Amazing!
Not going anywhere else. I lucked on good people, honest work, great service and convenience. My search has ended. Appreciate it more so as it was the 1^st try.