DPI of Plantation

This place is even lucky I gave them 3 stars! I go to the one on route 7, in coconut creek. Needed an MRI of my hand and wrist, with and with out contrast… they fuck up my appointment, the girl didn’t enter the wrist just the hand, and I guess this is a 2hr procedure. So, their fuck up, and I’m punished. The STAFF who does the xrays and such are wonderful. I get it if I mess up on what I needed, but take responsibility for your screw ups! A joke. Will find another place.

Worst diagnostic company! Find another if you can. Appointment was at 11:45, got in at 11:20 to fill out paperwork (took 5 minutes), and someone didn’t come out until 12:00ish…their explanation was that paperwork usually takes 15 minutes so they just waited… no internal communication at all and no respect for other’s time.

I fell at a holiday party and figured I was just banged up. When the pain got worse I went to MDNow and had an xray. They told me I had a hairline fracture of one rib. They sent my xray out to a radiologist to confirm what the onsite radiologist saw on the xray and two nights ago I got a call from MDNow telling me that I actually have ‘acute or subacute’ fracture of ribs 5,6,7,8 and possibly 9. They recommended a CT scan to see the damage further because one rib in particular was ‘displaced’.
Yesterday my wife got a script from our doctor to get a CT scan and made an appointment for me to get a CT scan today. The appointment process was easy — they were very nice and helped get in touch with MDNow and our doctor’s office to expedite getting the Rx. They also told us to get the film from MDNow and bring it with us. We wouldn’t have known to do this if they didn’t tell us.
Today when we got to DPI there were about 6 rows of people in the waiting room. But they kept to their appointment time and had me in and out pretty quickly considering how busy they were. Susan was the CT tech and she explained what would happen and helped me get on and off the CT table. She was a pretty happy person who apparently loves her job. She told me about her clinical experience and made me feel at ease. She was very pleasant.
We left with a disk of the CT scan and they are going to send the radiology report to my doctor. Hopefully all my organs are in check and there’s no damage internally that would require treatment. I’ve been in pain and this hasn’t been a great experience but I now know about this great radiology office in case we ever have a need in the future.

You know I totally have to disagree with the other reviewer, I thought this place was GRRRRRRRREAT!
Last week went to the ENT and he determined he wanted me to have a CAT-​SCAN. My appt with the ENT was at 8:30 am, I had a 10 am Call, and a 2 pm Call that I could not miss. My ENT arranged for an 11:30 am appt that very day!
I went home and received 2 different calls w/​them to verify information with my insurance company, they told me how much it was going to cost, and let me know what to expect. AMAZING again.
I got there at 11:15 did my paperwork, they took me at like 11:25, set me up for my test, I was done by 11:36 am. I waited, which the guy told me I was going to have to, for about 10 mins for them to put the results on a hard copy disc (as my ENT instructed) and I was out of there.
Everyone was nice, the timing was amazing, they respected my timing needs to the utmost of any other doctor’s office I have ever been in. A+ facility I couldn’t have been more SURPRISED & IMPRESSED with this well oiled machine.

I have been on the phone for over 20 minutes and have heard all of their advertisement over and over again. I tried putting my phone number in for a call back and have not received one.