Drew James Aveda Salon

I’ve been going to see Colin at Drew James for a couple of years now. The above and beyond customer care and attention continues to make my visit an absolute pleasure each and every time. You are greeted by smiling faces, pampered like a king, and walk out feeling like a million bucks, and as relaxed as can be.
If you are looking for the most consistent and visually pleasing haircut around by a stand up gentleman, make yourself an appointment with Colin and never worry about a bad haircut or bad hair days again.
Both locations are phenomenal in design, décor, and staff so your Aveda Experience will be equally blissful no matter which one you go to.
In summation, Drew James Salons are the best around and I believe you are doing yourself a major disservice by not taking your business there.

Awesome place i never knew it was near my neighborhood. Kyla did my color in a chocolate brown it looked amazing then when i first walked in with a greenish blonde ombere color. Vanessa did my cut and style. Both girls actually listen to what exactly you want. Thank you ladies for making me more beautiful. Definitely coming back especially for those scalp massages.

First visited this salon due to a groupon offer, service was so good that I’ve been coming back (albeit not very often).
Rebecca is a pleasure to deal with, she’ll listen to what you have in mind and offer her expert advise.
Entire staff is friendly & respectful.

Sara D is absolutely fabulous. She listened to me about my stubborn hair and colored it expertly, then blew it dry just as I had asked. She is very warm, welcoming and knowledgable.
Jennifer gave me one of the best pedicures ever and was so friendly and customer focused. Just what you want in a salon.
This salon is very neat and clean and everyone seems quite professional.

I came to relocated to the area and was in desperate need of a hair dresser. Sarah was the answer to my prayers. First of all, the salon is very clean, uses all Aveda products, has a lot of availability, and they are so friendly! Secondly, Sarah has little Picasso hands which I adore. I see only Sarah for cuts and color for the past 3 years. She has never disappointed me! I have also referred many friends to her who adore their cuts and color from her. I have brown hair and have worked to remove the red tint. I more recently have added balage to my hair and the blonde is subtle and not brassy. Her cuts are also amazing. I have very long and thick hair with many layers. I would recommend trying to schedule on a Monday when it’s more quiet in the salon.

I was lucky enough to grab a Groupon for this place, I am pretty faithful to Aveeda salons since they’ve saved me from hair disasters while maintaining the integrity of my hair.
This salon was no different the service checking in was great, my mother was in the hospital so my spirits weren’t the best. These women put a smile on my face and got to work on my hair.
Alicia colored my hair, the exact color I asked for a very dark red-​free brown. She was courteous and made sure to cover all of my at home screw ups lol.
As for my phenomenal hair cut, I have Rebecca to thank to for that. It’s hard to explain (for some), but I also come to a salon for the people, if they are professional and make me feel at home I’m going to be back there.
Rebecca cut my hair EXACTLY how I wanted it, and styled it incredibly. She also was so great at listening to the fact that I wanted to keep as much length as possible.
I’m so happy I came here, thanks to both Alicia and Rebecca.

I have been wandering around from stylist to stylist after moving to South Florida 3 years ago. Now I will wander no more… I have been attracted to Aveda products for a long time, so I have a preference for Aveda salons. Today I saw Rebecca at Drew James Aveda Plantation, and she is the stylist I have been looking for. She was very careful and thoughtful. She is also personable, and not just some robot doing my hair. She made me feel more than comfortable, and I will definitely be back to TRUST her with my hair.

I have been using Aveda products since 1989. When I moved here 5 years ago, I found Drew James salon. I went there to get some styling products for my UN-​informed brother. I was met by Corey, who not only was polite, but WELL versed in the products I was looking for. Since that day, I have been a client of his. We have changed my hair color at least a dozen times, and have LOVED every mixture he has created. The WOW factor my friends give me is priceless! The staff always greets me by name with a smile and offers of a beverage. I enjoy the complimentary hand massages, and the aroma therapy when getting rinsed. This place is top notch. Always clean and up to date on the latest trends and styles. I will never go any where else!

Lovely building, nice people, but I was not happy with my hair. It looks fried now from over-​processing. My usual hair person told me it’s a bunch of students learning how to do hair. I was not happy with the price at all. Its very expensive for such young people doing hair.
However, as I mentioned they were very nice.

Terrible, terrible experience! I have been going to this salon for many years (appx. 7) and just got a taste of their bad business practices. If the stylists are running late, you wait (I’ve waited over 20 minutes for them, but felt it’s ok, they are just running a bit behind). However, I just recently learned, if the customer is even 5 or 10 minutes late, they offer the last client the stylist had additional services (i.e. hair cut or blow dry) which they were not scheduled for, and ignore you when you arrive from your appointment. Terrible business practices, I will never go back there again !

I hardly trust anyone with my hair but my stylist, Sarah, was great. I explained to her about my last disastrous experience, and showed her a picture of what I would like done this time to fix it. She was able to replicate the picture I showed her, and walked me through everything she was doing, to ease my nerves. The entire staff was extremely welcoming and nice!

So I’m home for the holidays and trying to find a quality salon without paying $ 60 + for a haircut. Normally, you can’t get high quality without high cost. But James Drew is currently running an awesome Groupon ($ 27 for $ 50 worth of services) so my problem was solved.
This is an Aveda salon, so they use a stylist ranking system similar to one you’d find at their institute (which also isn’t bad price wise for a cut if you don’t mind the extra 2 hours it’s going to take). My stylist was «new talent» ($ 40) but was incredibly helpful, experienced, and did a great job. I wanted to go from long hair to a mid-​length bob, and she patiently suggested a length I would be comfortable with, whether I needed layers, etc.
Usually I get charged extra for my long hair, but I was surprised to see that I wasn’t charged over the $ 40. Also, there weren’t any sneaky service charges over the cost of the groupon, which I appreciated.
This is a lovely salon that I would consider coming back to even without the coupon. I love the Aveda products, and the staff here all seemed very friendly and professional. But if you can get the groupon, definitely go for it!

I’ve been going to this salon for a year now. Nothing but great and amazing experiences. Alexis has been my stylist, she’s amazing with highlights, color and cuts. Always on time and very professional. I have referred about 4 others and they’ve had just as good of an experience. Do wish there was a referral program. Love the Aveda products and they have the best scalp massages.

Purchased a $ 50 Groupon worth $ 100 of services.
None of the reviews here really talk about the spa services at this location… I took a risk and it paid off.
Taylor, who did my eyebrows, was phenomenal! After careful explaining of how I wanted them to look and showing her a picture of what I wanted… She delivered exactly that. The wax wasn’t hot (which can sometimes burn delicate skin) and after she did one eyebrow, she showed me first before continuing off to the next one… Huge plus! She took around 20 minutes perfecting my eyebrows and they look so natural. I love them. It’s so hard trying to find someone like Taylor. You can’t trust your face to just anyone, but she did a wonderful job.
Andrea, who did my spa mani/​pedi, was a delight. Very sweet & very chatty. Materials were clean and she took a long time being a perfectionist. She’s an absolute doll! She also gave the best massages. My hands and feet are very grateful for the service she dished out. She took close to 2 hours on my mani/​pedi. Very happy!
For the salon, I wouldn’t recommend you come in and use a Groupon for. Some lady was getting highlights and I believe she asked for blond/​honey-​looking highlights. The stylist messed up something in the coloring because 45 minutes later she saw her worst nightmare. The color it came out to be was a rose/​pink color. Poor stylist was obviously upset at her mistake and cried up a storm. Someone, a gentleman, did come to her rescue to try to correct her mistake. The customer took the issue considerably better than the stylist… Although she looked very upset. Don’t blame her. (–1 star)
I was about to give them 4 stars when I remembered that no one was at the front desk around the time I came in … Absolutely no one. I walked in and everyone glared at me like a group of kids in high school. If it wasn’t for Taylor, who approached me after a couple mins of waiting, I’d still be there unnoticed. The gentleman at the front desk later that night proceeded to just ask for my Groupon code and no «thanks for coming in, hopefully we will see you again» or anything close to that. Tsk Tsk. Such a missed opportunity if they would like my repeat business! This location is about 20 minutes from me, if they had been nicer I’d sacrifice the drive for the sake of it. (–1 star)
Someone on a review mentioned their prices in the store don’t reflect prices online… Well, I did call to verify that and the manicure was $ 5 less than online… So misleadingly better I guess.
Spa: good. Salon: really bad.

Good & bad service

My review from last year mysteriously disappeared, as did all the other negative reviews that seem to have been tagged as «unhelpful.»
This place RUINED my husband’s hair when he went last spring. He said he wanted a little bit cut off and he left looking like a 12 year old and it was so short that there was absolutely no way to fix it even if he went to another salon. He was treated rudely from the moment he went in to the moment he left and they glared at him because he left a bad tip for a horrible haircut.
He wrote to the manager to complain and never received any response. No surprise, coming from a place that hides their bad reviews so people have an unrealistic view of what kind of salon it is.
AVOID!

Super friendly and professional staff, but with real personality. A very high class service. I was really pleased with the color and cut that I received, not to mention the lovely shampoo & condition with hot towels & head massage. They have a store area selling all the Aveda products at the front.

I was in town for a T-​day visit, and in desperate need of a trim up. Being a bit of a self-​admited hair snob (my regular stylist is a personal friend…) I am definitely picky when it comes to getting a cut, and even a trim at that. My cousin whom I was staying with locked down a last second Groupon deal the day before Thanksgiving, and I was on my way in within 45 min. to my appt.
After being graciously greeted by the receptionist (she needs a job in sales — great personality and attitude= lots of potential… hint, hint) I was promptly greeted by Kristen and escorted to the cutting floor. She was quick, professional, and skilled at her craft. Not that I was blown away by her conversation or technical abilities with the scissors, but she did an above average job, and considering the price-​point, she nailed the cut and had me out the door in about 45 min. After 5 days, the cut is growing in gracefully, and it served me well while as I was under the microscope of my family and that of my girl-​friend. Not excellent, but it has served me very well, and at $ 25 for a $ 30 cut, about half of what I normally pay in the bay area.
I give her a solid 3 stars for the cut, and a bonus star for the super friendly receptionist. Highly recommended for the price. If you are looking for an exceptional, life-​changing cut, expect to pay double their prices, or DON“T BITCH ABOUT BEING A CHEAPSKATE.
Thank you Kristen, and the Aveda team.

I came to this place through the deal on Groupon. I got the $ 55 groupon which included the facial, haircut, hair treatment and blow out. I chose here versus Hollywood location because the girl on the phone sounded pissy. The Plantation location was pleasant from the first phone call. The gentleman maning the front desk truly knows customer service.
This was my first facial so I didn’t know what to expect. I was first escorted to a dimly lit room, with soothing music. I have very dry and sensitive skin. The asthetician looked at my face and recommended a different facial based on my skin’s sensitive condition, instead of the Groupon facial, which would have been really painful and left me red for days). It was sooooo relaxing and made my skin feel so smooth.
Upon the facial ending, i was then greeted to my stylist Bethany. She was super sweet. I have really curly hair and told her my hair woes. I trusted her completely with whatever she chose to do. The treatment for the hair renewed my hair. Then she gave me a fabulous haircut. Although she had her hair straight, she’s a curly hair sister too, so she knew exactly what to do so my haircut doesnt come out like a mushroom. She didn’t push me to buy any products and she was very kind in answering any questions I had.
I would definitely come back again. Hopefully they have another Groupon, because the can be a little expensive.

This has become my regular salon. I’m definitely not one to cheap out on my hair. It’s one of the biggest statements a girl can make. I went in July and had a male stylist who I scheduled an 8 week trim/​cut with, but evidently he was let go, so I was rescheduled with Bethany. She did an awesome job and I already made another appointment to see her. I did get charged an extra fee for «long and thick» hair for my blowdry which was a tad annoying because that didn’t happen the other 2 times I went. I wish I got paid everytime I blewdry my own hair, I’d be rich! But I really don’t mind TOO much, I never get salon blowouts and I’m awesome at hair and still can’t get it to look like they do. At least 5 of the stylists kept coming up to me complementing me on my hair (yes, it’s naturally that blonde) which made me feel pretty: D
They always get me in the door promptly, even when my appointment was prime time (6pm on tuesday) and I was gone in an hour. I’m always offered water/​tea, etc. I do believe they take walk-​ins but I never trust it. They are a tad on the pricier side, but the result you get is worth it. I believe they do groupons occasionally if you want to try them at a discount. It’s less scary than going to the Aveda school down the road and having a noob cut half your hair off while taking 3 hours to do it (or so I’ve heard)
Definitely recommend.