Einstein Bros

Every time I come to this location I remember why I do not like coming here. Never fails, I always get stuck behind the rush and have to wait forever to get through the line and get my food. Usually spend between 20 – 30 minutes to get simple «breakfast» items that should not take that long. I am usually patient and understanding, after all the place is always pact so I can’t blame them for the wait.
Today was different, the place was about 20% full with customers. Their bagel selection was blasted since I missed the morning rush being 11:30AM. I arrived at the location and I thought it was a blessing there was only one family of 3 in front of me. The staff were bickering among each other, no one was in a good mood, no one was smiling. I didn’t really care, all I wanted was two chocolate chip bagels, toasted with butter.
I waited 17 minutes for that.

The service at this Einstein’s is pretty despicable. None of the associates smile and a heavy set woman with glasses and a long ponytail who works here just blatantly argued with a customer when the customer tried to tell her they gave her the wrong order. I love Einstein’s, but I definitely won’t be returning to this location.

I know this place is very popular but to me it is fast food.
I went there once and ordered two egg sandwiches. I do not know what was on that sandwich but it was not eggs. It tasted very artificial. It was also not cheap at all.
I will not be returning. The only positive is the orange juice

My personal favorite coffee!
Love my hot tea at Starbucks but when I need amazing coffee and I’m not at home to brew some… Einsteins is my go to for the perfect cup of coffee!
Service is friendly! I would say the woman that helped me (wish I caught her name, but midday I was exhausted from work) she went above & beyond!
Coffee station was neat & everything fully stocked. Since I’m dairy free I have to get soy milk from the cashier. No problem at all! Grabbed a fresh bagel to go for my daughter in carpool line.
This isn’t my usual location but glad I stopped in. I thoroughly enjoyed this cup of coffee!
Even the customers are super helpful! I couldn’t find napkins (told you I was tired lol) & a group of regulars kindly pointed them out. I adore friendly people!

This place really knows the perfect way to piss someone off in the morning!!! Your coffee sucks plan and simple! Close your doors before someone drops dead drinking this awful cup of «coffee». Straight pathetic and simply embarrassing if you ask me. I tried 2 different cups of your joe and they both sucked! I couldn’t even tough it out and drink it. I had to stop and buy a RedBull to start my day. Very disappointed!!! WAKE UP STAR BUCKS IS ACROSS THE STREET!

Yuck! Disgusting porridge like soup and Old coffee. Disgusting. Have never been in an Einsteins before and wont ever be back.

I love Einstein Bros Bagels there’s also one by my house but I was working in Hollywood today near Nob Hill Road and I stopped here for lunch with my friend SANDRA and we thought best bagels in the world

Great service, very friendly staff, food is very good and the restaurant us kept clean.

They serve you fast but their manager Sydney is horrible. Her customer service skills are awful. I will never give them my business because of her.

I have never been to this location but my first time was good. I met an old friend there for coffee and a bagel. The weather was beautiful and although the place was rather busy, we easily found an outdoor table. We sat and chatted for quite some time but the staff came out a few times to check on us and they were extremely friendly. The coffee blend was excellent and i didn’t feel bad for going up for a refill. I would definitely return to this location and even recommend it for business meetings but I don’t know how busy they are weekday mornings. I guess, I will have to check it out and update my review!

Einsteins, best bagels in the South that I’ve discovered… really difficult since I come from NY… always a decent meal and great coffee and I love the fact that they outdoor tables!

This Einstein’s location is great. The dining room is large, clean, and spacious and they serve up a good bagel sandwich. IMHO, the prices can be kind of high for a sandwich, but it’s quality and certainly healthier for you than a fast food joint. Check their website and sign up for their e-​club for some good (and frequent!) coupons to help bring the cost down.
The best part of this location is, by far, the staff. They’re all so helpful and friendly and really go out of their way to make you have a good experience. The woman who works as cashier takes her coffee making duties very seriously and always manages to chat, even when it’s busy. The guy who takes your order — can’t remember his name right now — is awesome. Whenever he’s not taking orders, he’s out in the dining area, cleaning tables, offering to get stuff, and chatting with the patrons. It’s little touches like that that show me the staff here goes above and beyond their normal duties. Just contributes to a friendly, local kind of vibe.
And psst — in the fall: pumpkin spice latte with soy, add cinnamon and nutmeg at the coffee bar. Yum! You’re welcome :)