Fedex Office Print & Ship Center

I love that they have an affordable service for shredding your files/​paperwork, etc. for the low cost of $ .99 a lb. They use Iron Mountain which is an awesome company for shredding & keeping the paperwork secure. There are locked bins that the Fed Ex /​Kinko’s employees put your items to be shredded in. The only individuals with access to the locked bins are the people who work for Iron Mountain.
Thankful they use Iron Mountain, a reputable company.
The employees have you watch them as they put your items for shredding into locked bins, to ensure all the paperwork is captured, that’s a good security measure. If you have a lot of paperwork that needs to be shredded and don’t want to carry the burden of doing it yourself, take it to Kinko’s and let them handle it!

As easy as this place is to fax, print, or use the PCs I try to avoid it at all costs.
My grandma frequently comes here for printing. She logs into the one of the computers and prints something from her email. The computers are old. Other FedEx Offices have upgraded their computers. These computers are old and from 2005 – 2007. You get charged based on how many minutes you are on the computer, usually from 35 cents to 50 cents a minute (all locations are different.) I am a PC enthusiast and it’s unacceptable you pay extra for slow PCs. (Other locations have upgraded as I said before)
They run Windows 7 professional which is great, it’s a smooth operating system and perfect for the job. Printing and faxing is easy and quick and also cheap. It’s also easy for university students from DVC that need quick prints (you can print from a USB drive)
Customer service at this location is problem. I needed to use the restroom, and a old guy was snotty as hell and said with a attitude «ask him he knows where the key is and he’ll unlock it for you» (rolls eyes and struts off with attitude) the younger guy was much nicer and polite and opened it right up for me.
Only go when you really need to and don’t have the equipment. Remember to be fast with the computers as they charge by time.

I came by a couple days ago to find out about printing some Christmas cards for my employer. Dejanea helped me make a copy of it and it came out perfectly. Today, I came in with my finalized total of how many cards I needed. I was happy to see that Dejanea was available to help me again. She helped me pick out paper and even made the color copies for me. She was so polite and pleasant to work with. She made my copies quickly and I was out the door. Thank you so much for making these copies for me and for helping me check this off my list of things to do at work this holiday season!

If you are trying to send anything overseas, be prepared to pay… A lot! I was quoted $ 737.00 to send a package that weighed 40lbs to Australia! I payed less for my ticket there one way! And I weigh 210lbs. I understand that prices go up over time. But I sent a similar package home 15 years ago and it cost $ 112. How can something go up in price over 600%? It is apparent to me the FedEx as a whole doesn’t care about its consumers! In fact, I’d say none of the shipping companies do. It’s absolutely disgusting how they rape our wallets like that. I guarantee you that their cost to send the package is probably a 10^th of what they charge.
This particular location doesn’t deserve the one star rating as the lady that helped me was very nice. She too was perplexed at how much it was going to cost. The store was huge! Clean and organized. So if you don’t mind paying a company like this to ship then you will rate this place better.
I ended up not sending it and now will have to pay at least $ 200 to bring back as an extra bag on the plane. Interesting how an airline can charge that much but Fedex can charge that much.
I will never use Fedex again if I can help it.
End rant.

Awesome Customer Service!!! Elizabeth helped us so much with our wedding labels and it was so affordable! What a pleasant experience! I would totally recommend going here for printing needs!

Wifi was extremely slow. Staff was friendly and very helpful. I can’t say I won’t come here again but it would be nice too see some minor improvements. I believe they are open ²⁴⁄₇ I’m not sure if that’s the reason for any short comings but I was there at 9:30 am.

Holy horrible. Wasted so much time in line and talking to incompetent people. One guy was great, but he was the only one in the bunch. Way overpriced. I couldn’t even believe it. Headed to Cyber Copy in pleasant hill and saved so much money and time. Support a small business. This place is a bad JOKE.

For a local and convenient spot, the service is wonderful and workers SO friendly here.
I only go to FedEx on occasion, and for the holiday season, they seemed to be pretty busy considering all the last-​minute shipments and prints customers wanted to send out. But, they were EXTREMELY prompt and got things done.
For the holidays, I was planning to make my friend a photo/​poster print as a gift. Willie was the guy who helped me and he was extremely helpful and casual with me; he helped me find good ideas to print my digital art file on. After looking through several paper types, I settled on their Photo Paper Frame, which was ready to present and hang on the wall. It was 30% off for the holidays so I ended up spending $ 22 instead of the $ 28 or so it would have been for my 10×10 print. My print was ready for pick-​up the next day, and they were so courteous to call me letting me know that it was ready for pick-​up. They also gave me the option to pay at the time of placing my order, or paying when I received it.
Speedy service catering to all your shipping/​printing needs; some of the older folk may not be as speedy or courteous to you, but they get it done no matter what. Also, assistance won’t come to you as everyone’s minding their own business – just don’t be afraid to ask.

This Fed Ex location is conveniently located in pleasant hill, not far from DVC and College Park HS. I’m sure they see lots of students come through their doors.
I stopped in here to donate my time and notary service to two women. An open workstation with chairs around a long table was a desirable nesting spot. I had room to set up and comfortably spread out.
Around me were calendars and Christmas ornaments. There are lots of computers that can be used/​rented as well. Printers were on the other side of the store.
No employees came to see if we needed any assistance, but there were a few visible in the store, so if we had, it would have been easy to find one.

Every time I come in here there’s a broken printer. This place is completely unreliable. If you’re in a hurry to print out a presentation so not expect this place to have a functional printer ready for you. They don’t take care of their equipment AT ALL. The staff is nice enough they are always good about crediting me back for printouts that never print, but still the lack of functional equipment is really annoying.
Upgrading my previous review because Barry was really nice and super helpful. He acknowledged the issues with the color printer, and helped me get everything I needed done on the color copier. Without Barry this is a much different review.

My fiancé and I had to make copies tonight and stopped into this Fedex Kinko’s. She was making her copies and I asked the lady working there if I can use the restroom. As I use the restroom I can hear loudly from the other side of the door the black woman employee describing my bodily functions for the whole store to hear. I came out and confronted her and she was stone faced and just glared at me. FedEx what kind of people are you hiring? Very unprofessional and disgusting. Stop hiring children.

In a rush to
Send a fedex package? Don’t come
Here! Every time I come here it’s a 40 minute wait to get the package sent even with a preprinted label and the line isn’t even long! Save yourself the headache.

I’ve started recycling batteries at work through a mail in service. It’s all above board and all I have to do is package them up, insulate some properly, and send them off via a labeled box that ready to send.
So every couple months I haul a 50# box of batteries into this Fed Ex Kinkos. I assure the clerk that these are all solid versions with no liquid or acid. The person cheerfully processes the box and then sends me on my way until next time.

This location super rocks!!! I admit, it was my mistake, most of us know that when one applies for a job with a company that they need proof of ID, well, I made the mistake of leaving behind some item’s here. Fortunately when I later realized, after having left the store and returning, the two item’s where given back to me. What a releif, and what great news at the same time.

I just got great help from Tiffany over the phone today. She answered my questions and suggested how to make easier/​faster and less hassle for me. Super surprised at how accommodating they were. Hopefully my project turns out the way we discussed.

Thanks to some of the most incompetent middle management I’ve ever witnessed at the company I work for, I’ve come to rely on this FedEx/​Kinkos quite extensively for printing of my projects.
I won’t get into details but I should have had access to my company’s corporate FedEx account for copy and print services and it took them weeks to figure out how to get it done. Weeks!
I had projects and time crunches that I need printed ASAP and weeks of talking about it wasn’t helping. I’m here making money not talking about making money and pretending i know what I’m doing.
All of my specs were copied and bound exactly how I wanted with no problems. They looked fantastic always. And always done in a very timely manner.
My one complaint is that every employee who rang me up had a different issue finding my companies account. This FedEx account thing really is going to make me crazy.
I finally got access to our online print ordering through FedEx’s website. I put the documents together online then send the order to this location. They always get it done well before the deadline I set online.
Now that I’m in the system there’s never an issue finding the account either.
Thank you FedEx for making my life easier.

I’ve been in here twice so far and it’s kind of a mess. The staff seems overworked and overwhelmed most of the time leading to an atmosphere of apathy. Phones can ring unanswered and if you find yourself in a line be prepared to wait for a while.

This place is a necessary evil. They mess up all online orders (I’ve placed many) and say they’ll call to confirm but they don’t. But they exist and they’re there. And I keep using them for that reason.

I’ve been going to this Kinko’s for a long time but I had a bad experience recently. I usually get the same job done (unbind a book and 3-​hole-​punch all pages). It’s a really simple, quick job that takes minimal talent/​skill to get done.
So I currently live in Southern California but I came up during these past holidays. While I was back in this area I needed to get the same book job done. Per the usual, I went to Kinko’s, dropped off my book, came back later to pick it up, then drove back down to SoCal the next day. When I was ready to put this book into a binder, the hole punches were not aligned properly. They weren’t even close so I had to hole punch all 300 pages again but properly. I obviously couldn’t just drive back up to get a refund so I bit the bullet and just handled things on my own.
This 1-​star review is for the incompetent worker who doesn’t know how to 3-​hole-​punch. A 3-​year-​old could do that job – you just push down on a little machine.

I have used this location many times. They are always very helpful, in spite of frequent equipment problems, but that is not their fault. Things break, and they can only fix it as fast as their technicians can get there to do so. Most of the people commenting about their awful service are only in their respective positions because of their own procrastination and incompetence.
This company provides a service to these fools, and they have nothing but negative things to say about them. If the company didn’t exist they wouldn’t have a solution to their problems. I applaud the people behind the counter for their ability to constantly deal with morons on a regular basis.
If you go here, be nice, courteous, and calm. It will only get you the best possible service. Oh, and you WILL have to pay for it, that’s how the economy works people!