Philip A Rush ,MD FAAP

Uncaring and poor bedside manner. My baby was really sick and he wouldn’t make time to see her. he told me to take her to the emergency room. Really. He would not even take my call. There are far better doctors out there. The time to find a pediatrician is when your child is not sick. Awful and very scary experience.

We arrived to our 8am appointment at 8:15am. Even though we left plenty of time, there was traffic and an accident nearby. My husband and I both took time off of work to come to this appointment and it was a big deal for both of us to do this. We explained this to the receptionist and we apologized for being late. She said we have to reschedule. She said the 8:30am came early and so Dr. Rush is seeing them early and will ask him if he will make an exception to see us after the 8:30 appointment. She asked him and he said no. I basically begged the receptionist to explain to him that taking off of work is very hard for us and please can he see us (meanwhile the 8:30 appointment left and no one was in the waiting room). She said, the doctor said no. Very disappointed at his decision considering the circumstance. We will not be using him as our pediatrician.

I couldn’t say more about Dr. Rush. He is so good with children and you can tell he sincerely loves his job. We have been with Dr. Rush for more than 5 years and have only had top notch service and care.
Having a pediatrician you can trust is huge and I highly recommend Dr. Rush and his staff!

I like Dr. Rush. He is a great doctor. But his office needs some serious work on their customer service! The only lady who has been helpful has been Jennifer, so thank you. But the other lady… really… I don’t understand how someone who is so un-​accomodating and un-​empathetic can be employed at a place that works so closely with people and children! Customer service is so important to me and that is why I will be finding another doctor. The people who work for you represent you and I am not happy with the representation.

Uncaring! My baby has been with him since newborn (4 years old now) she has major medical issues and could have permanent damage because of his poor clinical decisions!!! I could only communicate with his nurse, he would not communicate with me directly!!! Do yourself a favor and find a better pediatrician!

This review is about 13 years overdue. As a former Trauma/​Level 1 SICU CCRN I specifically look for a blended approach of humanity and clinical excellence in medical professionals. We were referred to Dr. Rush several years ago and both my children have grown up with him as their pediatrician. One time, while I was grounded in Chicago during ⁹⁄₁₁ for a week, our son had an allergic reaction to an antibiotic. As his condition worsened (started bottoming out) my wife went into his office without an appointment after an ER and an Urgent Care center visit. The ER caused the issue and the Urgent Care doc was ‘lost’ as to what was going on. Within 5 minutes Dr. Rush knew specifically what was transpiring and took steps to reverse the serious reaction. That said, my wife was very relieved and I too — from Chicago when I could get through on the phone. I cannot say enough about him, his professionalism and bedside manner. We’re very fortunate to have him in the WC, PH, Concord area.

I love Dr. Rush he is awesome and is very good at his job he is our pediatrician for all 3 of my girls and I’m so glad I found him… My kids love home and he always puts a smile on there face. My oldest daughter Jayla asks almost every week if we are going to go see him so that should speak for its self that he is amazing and I recommend him to all the babies in the world!!! The staff is amazing as well Jennifer at the front desk is my favorite but I love them all!!!

Dr. Rush is awesome! He actually takes his time to care for my little girl. Dr. Rush answers all my questions thoroughly and I do not feel rushed. I also love that he directly speaks to her too; He always asks her if he has any questions for him. (She’s 6). So I absolutely love that. He makes my daughter feel very comfortable by asking her about her day, school, activities etc. While doing his check ups.
Finally, I loooove that they have a nurse just in case I have any quick questions I can just call and ask her.
Not sure, what the bad review was about. Probably somebody uptight and sensitive with no sense of humor. Oh well, Dr. Rush and his staff are GREAT!!! =)

Dr Rush has been caring for our two year old daughter since birth and we couldn’t be happier. His office staff is accommodating and Dr Rush himself is kind with parents and children and really seems to focus his attention on the child, which I like. I also like that HE delivers the immunizations, not a nurse or other staff member. Because that is such a big part of the visits during the early years, I thought that was important. He allows Mom to hold baby while she’s getting the shots which seems to minimize the trauma. I would highly recommend Dr Rush.

We have been going here for the past 5 years and love it! Tried 3 different pediatricians before Dr rush and was very happy we found him. Dr Rush is very knowledgeable and my kids love seeing him. The staff is incredibly nice and accommodating. Its a little hard to get a well check scheduled on short notice, but i think thats because if your child is sick or something is wrong they see you the same day. Would definitely recommend!

I’m not sure why this doctor gets so much raves. Maybe it’s because he is the highest producing pediatrician for his hospital.
He has poor clinical judgement when it comes to the care of my baby and he has the worst bedside manner. I don’t even think he likes kids.
If you want a caring pediatrician that takes the time to talk to you about the health of your baby and is spending more than 5 minutes with you in the room I would look elsewhere. At least that’s what I will be doing. Good bye Dr. Rush!

Dr. Rush is the nicest pediatrician, we have been seeing him for 4 years now. His office staff is also very nice and efficient. We never wait more than 5 minutes after arriving for our appointments (if you are someone who is always late, this is not the office for you!). He really cares about our kids, and I wouldn’t change a thing… except maybe his 4am hospital visits after you give birth! :)

Our kids doctor. Cares for the kids. I remember him visiting John Muir at 3am to visit. He must have a long day. Never had any problems.

Dr Rush is the nicest paediatrician I have met. Both of my daughters are his patients. He is so gentle and a great guy.
Would highly recommend Dr Rush.