Build-A-Bear Workshop

We went today with 3 kids. My daughter even brought her oldest favorite stuffed animal (not even a build-​a-​bear product). The old stuffy was flat and his stuffing was compacted. Not only did the staff help us out but Conner refilled her old stuffed animal free of charge.
The staff here was awesome and made the whole experience lots of fun for the kids. (Yes we did drop a grip on 3 new stuffed animals, but the attitude of the staff made it well worth the money.

Fun place to come make custom teddy bears. Lots of different ones to choose from you give it life and spend lots of money on swaggin it up! My son is currently into Paw Patrol so when we found out they had them we got him Marshall! He had such a great time making him come to life and now sleeps with it every night it was worth $ 60 bucks I spent haha. The workers here are so nice and friendly as they should be having to deal with mainly children and yes you have to have patience so I bow to you guys! Knocked one star for cost. Wish it wasnt sooo expensive.

This store is AWESOME! The staff is always, always friendly, inviting and engaging. They make each visit a memorable one, and I always leave happy, if not happier than when I came in. They’re a good reason about why I come back! They all seem to be enjoying themselves and their job, which is awesome. I live about an hour away and have made trips specifically to visit Build-​A-​Bear, and every time it has been worth it. They’re always changing up their selection which is fun and keeps me coming back. They have the hit trends in, such as Star Wars, Frozen, My Little Pony, and Care Bears to name a few.
One of my favorite things about Build-​A-​Bear itself is how wide of a selection they have! They have wheelchairs and casts for the bears, and they also have an army selection to choose from! There really is something for everyone there.
This store definitely deserves a 5 star rating! :)

My daughter loves this place and hasn’t stopped talking about it, since she got her third my little pony. Staff was friendly and they seemed to know how to c ommunicate with the kids. Gift cards are great b day gifts

My kids walked in here and I knew it was going to be trouble… the staff was very friendly and my daughter ended with her own «My Little Pony».
My daughter had a wonderful experience, from start to finish. The stuffing lady was very friendly. Even though the prices are a bit expensive (a skirt for My Little Pony cost $ 7.00) I was okay with this as my daughter had a wonderful time here. The cashier was equally friendly and offered to pull the tags and help my daughter put the outfit on even though there were other people in line.

A dream come true for my niece & nephew. I love how they started to bring more characters! I love the idea of building a bear from the start. Super personalized & fun to watch the process. A very interactive experience. You can also have parties here! The staff people are also friendly & welcoming.

The two is due to the customer service we got on our visit yesterday. The store itself is a 4 star.
The store is fun and inviting. It’s well displayed and always fun for the kids. They seem to keep the merchandise cleaned up and put in order which is a big feet with that many kids in there all the time.
The pricing is really reasonable. We found it about two years back for our December baby. It gave us something to do with him close to the holidays and still celebrate him. The service we got that time was so amazing I called the GM on Monday to let them know. This trip was not that great…
We were not greeted and yet there were ample employees and only one child making a bear. My two youngest children were ignored. While I was asked if I needed help to find anything, the kids were not addressed. (They usually are when we are in here)
Once we had found the item my son was looking for we approached the register and no one noticed until I asked if we could helped. The lady who came to help us didn’t know how to use the coupon we had. Which we later found out it was her second day. I’m not against giving someone time to learn, you’d think a more seasoned employee might be partnered with a new one.
After she asked for assistance, two people came over. One obviously knew what she was doing and helped train the new sales lady. The problem was they ignored all of us. The kids even commented when we left that no one talked to them on this visit. They are used to being chatted to in this store. They like the people that ask if they are finding things, if they have a bear already etc.
The point is that the visit by normal standards was probably fine, but we are used to more from this location. Bring back that feeling of a child’s dream come true store. Where they are the customer and I am not just the pocketbook. Greet us. Speak to all of us not just the money. Interact with us as a group if need be.
Don’t cluster together and pay attention to the only child making a bear. They may have just lost 2 of the major reasons I ever even entered their location. If the boys don’t want to go in why oh why would I!

Hooray for gift cards. So the kid had gift cards to spend so the dad and I decided it was time to melt them.
Petty cool place, most of the staff is friendly, some can a be a bit busy and forget to greet you when you walk in the store, (I am a big stickler on welcomes). but other than that, it’s ok.
My daughter enjoyed it and is looking forward to going back. Thank goodness for those gift cards, because there is tons of stuff one can purchase.

Fun, fun, fun… if only I like stuff animals I would go for that Hello Kitty one. My son got a gift card from my co-​worker and we headed down to Stoneridge to use it up. We were first timers and the staff made us feel right at home. My son decided on Ralph from TMNT and he loves it! The sound effects are super funny and all the accessories are cute. Luckily, the turtles didn’t have too many options as far as accessories… otherwise that trip to BAB would have been a pricey one. Love it and my son already wants to go back to collect the other 3! ;)

Lots of fun for all my kids. Staff was super nice. It is pricey, though it’s not just what you purchase, it’s the experience of it.

They’re a fun bunch. Most recently was just in to fluff-​n-​stuff a My Little Pony plush that the tot received for Christmas (limited edition) but hadn’t earned the full treat yet. Popped in, Joel got Fluttershy stuffed up and us out the door with a smile and a howdy hey.
And from what I understand, we’ll be back in ~2 weeks with the next MLP release. Good times!

Both the DGDs have bears they got for their birthdays from here.
From start to finish each purchase was fun… and the staff was great. They loved picking the shriveled up bear (DGD the younger was a bit dubious about this) putting the sounds… they both chose cat purrs. Picking out outfits was a bit overwhelming… lots to choose from. They loved taking it home in the pet box… it was such a happy day.
I have since gone back for panties and ballet shoes. I will continue to dress them… they love it!

We brought our daughter here to build a bear as part of her Christmas gift. She absolutely loved the experience. She picked a soft bunny and named it «bear bear». From start to finish there was a smile on her face.
its so cute, she drags «bear bear» by the floppy ears around the house.

Short Story:
You feel like a kid again at this place!
Long Story:
So, Build-​A-​Bear has been closing and consolidating shops for a few years now. Their SF store, Newark, and I believe San Jose store closed. Now, they are in Pleasanton. They have a nice variety and selection of bears and other animals to choose from. They are all moderately priced with many accessories.
You can buy clothes, hearts, and recorded voices so that the bear speaks. You can even get a birth certificate for the bear.
I came here to get a bear for a friend and walked out a happy customer. I mean… who can say no to a teddy bear?! :)
Verdict:
I’ll go back when I need to get someone a teddy bear or other stuffed animal.

I’d never been to one but I guess there’s a first time for all sorts of things when your girlfriend wants to do something and will be studying abroad for a few months.
I’d always been told build-​a-​bear was expensive, so I was expecting to be offended by the cost of things here, but knew it was just something that had to happen. I was actually rather pleasantly surprised. Our custom «stuffed with love» bears, each complete with a soft t-​shirt, only ran $ 21.80 each. Not bad for a sort of special little thing.
The employees here are nice but not ultra-​helpful. They seem to sort of just go through the motions (can you blame them?). I imagine if you fill bears with cotton and give cloth hearts a heartbeat all day long you might eventually get a little sick of it.
Overall not too bad an experience, even for an incredibly macho hunk like myself 0=]

So we have yet to buy a «bear» here — but I guarantee you we will!
For some reason, for the longest time my son and I just walked past this store. However, a few weeks back we went in and found several things to do/​play with despite not having a bear. Since then we have been in each time we visit the mall. My son (2 ½ years old) loves to play with the ducks and soap bars inside the «bath tub». I saw my husband eyeing the sports jerseys (and wondering why there is a Lakers jersey but no Warriors jersey?). I can definitely see my son asking for a bear one day, and my husband and I will be suckered into buying him one (or we’ll send him with grandma!).

It’s been over 12 years since I stepped foot into the SF Build A Bear where my best friend was made and had for awhile been my Unilocal profile pic so coincidentally having my 300^th review be a Build A Bear is most fitting. Sadly the SF store has closed since so I have been following them around the Bay Area like a true fan from Walnut Creek, to San Jose, and now Pleasanton usually with my bear in tow, for a cubby spa day, a bear reunion, many outfits that it’s obvious she’s a girl, wigs, bedding and furton, and 2, yes two cars — 6 year old red and recently acquired pink. Although I didn’t find anything new yesterday that I wanted, just being at the store always makes me smile seeing the cute bears, outfits, and its friendly employees.

Four stars because it would help if it was a little more structured. We were kinda all over the place. The place is really small, but the concept is fun. We started at the beginning of the line where the kids choose their favorite bear, plenty of options avaliable, then on down the line, for a heart, music and stuffing. Music cost I think $ 6 extra. Then you name your bear and print out a birth certificate. After that things got a little crazy, it was time to dress the bear. The girls had so much to choose from, clothes, shoes, purses, BEDS, CARS like everything you could possiby imagine and of course they wanted everything. I end up spending close to $ 150. I would go back if they asked, they seemed to really like it, which is a good thing, but it wouldnt be MY first choice for fun.

This is the better build a bear shop in the bay. I think it’s a little more recent than the other shops in the bay because the computers and machine used to scan, name, and add personalities in the bears are pretty awesome. My bf and I came here to build a bear for our first time for his niece’s birthday. Although I’m 23, I seriously had fun choosing the bear, stuffing it, naming it, dressing it up, etc. The price of the bear itself is pretty cheap ($ 10 or more) if you stick to a basic one (still cute and soft!), the only pricey side of the store are the clothes. There are so many variety of clothes and accessories! You can also choose to add a scent and/​or sound in your bear. The more pricey bears are the flashy colorful bigger stuffed animals. Depending on the season, they’ll have seasonal animals. For ex, we bought a cute bunny when it was near Easter.
Anyways, the service was great. The lady who helped stuff the bear was very nice and tried to talk with the kids. She took her time in making sure every kid got the same quality experience, she wasn’t rushing! So be prepare to wait in line for awhile on the weekends.

This location is the best around, and Joseph is amazing! He cared enough about my daughters bear (which I had made with her on her Birthday) and helped me recreate it exactly as it was, after it was stolen from my car during a break in. That meant a LOT to our family! Amazing!