Diablo Oasis Pools

Jeremy, was outstanding throughout the entire pool and hardscape project. He even provided consultations when we had questions or concerns post project. He was not overpriced like many of the other pool vendors and there were no surprises. We are 1 year post go-​live with our pool and we went with the salt system (which I highly recommend) and have had very little chemical costs because of it.

After getting a few estimates for a new pool we decided to go with Diablo Oasis Pools. We have had a great experience throughout the whole process! The owner, Jeremy was very easy to work with. He listened to all of our ideas and produced a design that met all of our expectations! Our pool is absolutely beautiful!!! We are completely happy with the end result!
Diablo Oasis Pools come highly recommended by my husband and I. Nothing but positive feedback from us! Great quality!

Jeremy was outstanding to work with. The price was as good as it gets. He was also very consultative taking all our needs into consideration and spent time explaining every option to us. Where he could save us money, he did. Once he got to know us he took the liberty of doing small things here and there to make sure we had the best products. Every team he subcontracted was on time and as soon as they were done the next team was here to start on their part. We really enjoyed working with Jeremy and I highly recommend you connect with Diablo Oasis Pools if you’re thinking about putting in a pool or spa.

We had five estimates for our pool remodel and Jeremy came in last. Very poor approach to bidding, superficial and not competitive.

I can’t review the work because we didn’t use this company but I can review my initial contact and poor customer service. We had Jeremy come out to bid our pool project. He was on time to the appointment and took all the measurements. Told me he would get back to me with a quote and if I didn’t hear from him to give him a call. I immediately, thought to myself I am not calling you to remind you to get me a quote. I don’t feel I should follow up with someone who is supposed to be a professional business owner. I had a feeling I would never hear from him and my feeling was right. Never got a call or email back with a quote. I guess he’s doing quite well in the pool business and can pick and choose which projects he wants to take on. We have chosen someone else to build our dream pool!

My parents had a pool installed last summer and since I was staying at their house (visiting from Oregon) during the construction I got pretty involved in the process. The owner, Jeremy, was easy to talk to and executed the dig/​build/​model with care and accuracy. I would recommend Diablo Oasis Pools to anyone considering a pool installation. The finish product is simply stunning.

When my husband and I decided to go forward with a new backyard barbecue and pool we interviewed several different local contractors. We decided to go with Jeremy as we found him to be very easy to work with, prompt at addressing our concerns and willing to go the extra step to customize our pool and outdoor barbecue. We could not be happier with the finished product thanks to Jeremy and his team at Diablo Oasis Pools.

From the start I felt uncomfortable with their contract. A lot of items were missing such as who is responsible for different items. As times went by for every steps Jeremy the owner ‘s response was this is not part of the contract, because on purpose he leaves those items out of contract to get you later. The other problem was they would not even show up for inspections all they care for is to get the money from you and promise a quality job with no results. My pool’s plumbing is so close to the ground level that I can not even place sprinkler systems around them. Please be aware that your job is not going to be completed if you question or complain about their low quality of service. I am in process of reporting them for negligence and terrible quality of work to contractor’s licensing board.

They appear to be organized and professional from their website, but I won’t ever personally find out because after two phone calls to the owner, I have never heard from them. I don’t know why they couldn’t just let me know they were uninterested. This seems a bit unprofessional.