Graham-Hitch Mortuary

My brother and I were looking for a place to have my father cremated. Although my father had talked about making arrangements locally, he never did. My brother and I decided to go to Graham-​Hitch. Sherry was very kind and helpful. She patiently walked us through the information for the death certificate, providing helpful prompts when we were unsure of some of the information. In a short time, we had all the information completed and all the necessary selections made. Everyone I have dealt with at Graham-​Hitch has been outstanding.

This particular location was excellent to deal with during a tough time. I believe Dennis was the gentleman that I dealt with. He gave me the most reasonable quote in the entire east bay. He was professional, honest, caring, and provided the best service. I highly recommend Graham Hitch of Pleasanton.

Wes and his team are the best!
There is no way to describe in a short review how amazing the people at Graham-​Hitch are. Losing a loved one turns your whole world upside down, but being able to make one phone call and know that all the details will all be efficiently attended to means everything!
My Mom is very ill and I called Graham-​Hitch and was gently asked a series of questions and was given a telephone number to call, day or night, whenever they were needed.
No matter where you are, or what logistics may be involved in your loss, you have only to make this one call to be connected with a team of professionals who can take over and make sure that everything is handled perfectly for you. I can’t recommend Wes and the Team at Graham-​Hitch highly enough.

My sister and I visited five different mortuaries/​cemeteries trying to decide where we would hold my father’s viewing and memorial service. Of the five we visited, we narrowed it down to Graham Hitch. The other places we checked out felt more like they were trying to run a business, more concerned about the money we were spending rather than focusing on our requests. After we met with Kay at Graham Hitch, we instantly knew this would be the place we would hold our service. She was very compassionate and put a lot of attention on helping us prepare for our service and working with us on the cost. We also met with David and Alan to fill out the paperwork and it was a pleasure working with them as well. Everyone I had the pleasure of interacting with at Graham Hitch was very professional and I knew I was in good hands.
Alan helped coordinate the delivery of my father from the coroner’s office, and prepared him for the viewing and he did an amazing job. I am very thankful for the work these people have done in making this painful experience as smooth as possible. The day of the memorial service, there were a few members of the staff that helped me coordinate everything, and it all went off without a hitch.
I hope I never have to plan another funeral service again, but if I do, I wouldn’t hesitate to have the services held at Graham Hitch again.

Danville’s office of Graham Hitch is staffed with two of the most compassionate people I have ever met. Wendy Boyer and Dennis Steiner are experts at funeral planning! We worked very closely with Wendy and she was always helpful, kind and efficient. She guided us with planning a Memorial for our mom that Mom would have LOVED! Wendy’s suggestions were always «right on» yet she was never pushy or «over-​the-​top.» From the very beginning of «what do we do?» to the end where we said goodbye to an amazing mother, Wendy and Dennis were right with us every step of the way. We cannot offer them a big enough thank you! I have no doubts that Graham Hitch in Danville deserves 5 stars!

My sisters and I have recently endured a terrible tragedy in the loss of our mother. We had to handle the affairs and plan a memorial without much family support since they are some distance away. Graham-​Hitch was absolutely amazing and helped us through the process with compassion but without being condescending. I would not hesitate to recommend them for anyone I know. We are incredibly grateful to them for everything.

My mother passed away recently, i cannot thank them enough for the level of professionalism and care they helped handle our situation. Thank you!

My Father had passed away in Arizona, but we planned to commit his ashes at the Sacramento Valley National Cemetery. I called Graham-​Hitch to see if they could help us with to arrange the California Burial Permit.
When I called the Mortuary, it was clear that I was in the hands of experts. They knew all about the National Cemetery and gave me a great overview of the process and options. The Mortuary reminded me why we wanted to live in a great community like Pleasanton. Not only did they arrange for the burial permit, they also called the Cemetery to arrange the date and time for the ceremony. For all of this help, they only charged us for the burial permit at cost.
They helped put my Mother and my minds at ease in getting this all set up. It is great to see a business more interested in taking care of the community than making a quick buck.

As rough as it is to write about — I’ve been to Graham-​Hitch twice. Once about 12 years ago when my grandfather passed away and then another time about 2 years ago when my aunt passed.
This Mortuary handled both arrangements for my family in a loving, understanding, and patient manner. Of course well all know that during times like these — the topic of death is very hard for many to swallow. The ceremonies were beautiful and the building itself is very nice on the inside. Not run down, not shady, just clean and well kept.

Our nanny of 12 years passed away about two years ago and this is the mortuary that handled the arrangements for the family. The woman’s daughter had such a hard time with the death, as I’m sure you can imagine, and she worked so hard to get everything just perfect for her mom. Mission accomplished. Everything was beautiful. The staff at the mortuary was very present, but in a supportive way, and in no way intrusive. They were amazing during a very hard time. They worked so well with our nanny’s daughter making sure she was happy with everything and it was obvious they understood that the daughter too needed everything just perfect because she loved her mother so much. Not a single detail was missed.
Very nice people. Very professional, but also supportive in a very human way. While I never hope to have to hire a mortuary, I’m sure at some point I will need these services as my own parents age. This is absolutely where I will go.