Knights Flooring

Knights Flooring did an excellent job on my new townhome. They were very detailed in consulting and explaining the process and options to me so I felt very confident about the work that would be done and the quality of the flooring I purchased. They were very accommodating to my schedule, communication was excellent, they gave me the kind of no hassle one-​stop shop get it done service I was looking for as I’m busy with my own work and don’t have time to micromanage. They nailed it for me!

I have to say we used Knight’s with some concern from the other reviews posted here. I am happy to say, everything went great! They did a beautiful installation of our new Laminate floors. The crew of 3 men who worked on the job were incredibly diligent, professional, hard working and skilled. They spent several hours scraping off the old cement from the sub flooring to make sure it was all level. Awful hard work. Then the installation went very quickly, they finished a day early. And their attention to detail was excellent. It is always exciting to see true craftsmen do good work, and that was the case here. Their customer service people are professional, and extremely patient. Their showroom is awesome and they were the only ones who had the particular flooring we wanted. I would go here first for any flooring needs next time.

My experience with the Pleasanton Knights Flooring was fantastic. From the moment I walked into there beautiful showroom I knew my shopping had now come to an end. Holly was very knowledgable in the flooring and tile they sell and frankly the prices just can’t be beat. I would recommend them to anyone. The installers were quick, clean and very kind, I even gave them a tip for putting up with my dog!

Don’t use this company, They are full of it! John the owner has not bothered to come look at the damage himself and does’nt care about his clients. They told me 6days to put wood floors and tile in bathrooms they started on feb 23^rd and did’nt finish til March 24^th we removed everything from the house including closets to make it easy on them. They started demo not coverind nothing like grainte counters and sinks chandlers ect. The owner said they would glue the down stairs and nail upstairs. But they glued both. Tile guys were subcontracted. They said boxes had broken tiles and could’nt finish. They never sealed the tiles we had to do it. The floors sticking up at most ends. They sent out a floor forensic Guy and he said yes damaged wood needs to be replaced, It took Holly a week to put me back on her schdule If they cared about thier clients I should have been at the top of her schdule. Oh and John still never came out. when they started pull up the flooring they pulled up my sub flooring more mess. The end stick up and gaps between boards. I had a Heart Attack on March 14^th do to the stress this caused me. they did’nt finish till March18th.

I would strongly recommend this company for any kind of flooring needs, they not only do it for a very reasonable price but also very professional with their flooring install, the good thing about this company is no subcontractors and also they warranty their work. Eric did an excellent job with keeping us well informed with the scheduled work, Holly (manager) was very proficient and helpful with the flooring selection and suggestion, James who did the in-​home measurement answered all the questions and was very patience, the installers Jeremey (carpet), Joel & co (Laminate) did a great job. Thank you all.