Perfect Reflection

Perfect Reflection was great! And they are aptly named. :) Ron was very responsive especially via text and fit us in for an estimate and cleaning right away. He was very careful and proud of his team too, and came back partway through to check on them and on me to make sure I was happy. They did an excellent job and now we will be signing up for regular twice monthly cleanings! Thank you!

Ron met with me on a Saturday morning to complete a move out cleaning of a property I was renting. Prior to our meeting Ron provided me with a verbal estimate over the phone. After a thorough walk through, we agreed to the prior estimate. Ron’s staff did a great job cleaning the vacant house. I would highly suggest him for these types of cleaning jobs.

** Highly unprofessional. ** I lost my excellent housekeeper of FIVE years due to a medical situation and turned to Ron at Perfect Reflections. He promised to come to my home to give me an estimate on 2÷7÷16, and he set up a date TO CLEAN MY HOME on 3÷1÷16. I was advised on 2÷7÷16 by an employee that Ron had experienced a medical emergency and he was unable to make the estimate date on 2÷7÷16. Ron later told me he’d give me the estimate AND the HOUSE CLEANING on 3÷1÷16. My home had not been cleaned for two weeks, so I was very much looking forward to Ron’s cleaning, an every-​other-​week cleaning being my preference. NOTE: We live in West Dublin in the California Highlands townhomes next to the Christian Center up top of the Dublin Blvd hill. Our friends have always remarked what a «clean and «showcase’ of a home» we have. Ron arrived, and with one of his senior housekeepers outright «sniffed» my house in a rather offensive manner, noses «in the air,» and at the end of said visitation Ron advised me that, «YOUR house just isn’t a good FIT for us» and DITCHED ME without cleaning my house. «Not a good fit for us?» What a prissy Prima Dona! I contacted Ken at ElimiDirt (who enjoys same excellent Unilocal reviews). I found Ken to be highly professional and HE is happy to clean my house sight unseen based upon my verbal description. I DO NOT recommend this owner whatsoever. He clearly has strange «agendas».
3÷5÷16 Given Ron’s truly vitrolic response to my honest Unilocal review, I will only say I’m not surprised to see what Ron has written. I am not at ALL «elderly» (how insulting, but I’m not surprised to see his attempt to belittle me with falsehoods). Ron is quite simply a liar, trying «to put a spin on his highly unprofessional misstep» which he took without giving it a thought with the Wrong Person. I spoke to the male owner of the cleaning service, (whom also enjoys a 4−½ star rating) and who will be cleaning my home on 3÷7÷16, in the SAME manner I spoke to Ron and HE had no problem with me whatsoever. Do the math. Do not hire this prima dona.

I am writing this review in response to some of the other reviews that fault the company for declining to service them. I called Ron for an estimate, and was extremely impressed with his professionalism and honesty. He ended up declining to service my home, because he thought his company was not going to be a good match for my needs. My wife works night shifts on occasion, and so I need some flexibility with the scheduling. But, Ron runs the company tightly, and prides himself on being on time and ever dependable. I respect that Ron was honest with me and realistic. Clearly delivering the highest quality service is paramount for him. I am sorry we won’t be using your services, but hope that others may benefit.

I’ve been using Perfect Reflection for about six months. They come every two weeks and do an amazing job of cleaning up the dirt from my dogs and 5 year old son. They are prompt, reliable, and make my house look awesome!

I am always apprehensive to give any immediate reviews because in my experience the quality service diminishes. Today was the 3^rd visit from Perfect Reflection.
I cannot say THANK YOU enough to Ron and his team.
Thank you Ron for being so personable and professional. You put me at ease both on the phone and in person. When I called, I was in a state because this was my 3^rd attempt to get help with housekeeping. 1^st company always rescheduled and then ended up a no show several times. 2^nd company always missed something but I was just happy they showed up. Some cleaning was better than no cleaning. However, when I requested to change the service day they requested an extra $ 90. Yes $ 90! Both #1 and #2 are on Unilocal with decent ratings.
After a year of total chaos, in walks Ron with Perfect Reflection.
*** 3RD TIME’S A CHARM AND IT IS TRUE — PERFECT REFLECTION IS A KEEPER ***
This is what a professional cleaning service is supposed to be. I have never been so happy to give someone money. Not only does the cleaning team come in and get down to business, they are fast, efficient and extremely thorough. Ron cares about his business, employees and the client. He will not make you a promise that he cannot deliver just to get another client.
If you are looking for a cleaning service call PERFECT REFLECTION. If you are not 100% satisfied with your current cleaning service call PERFECT REFLECTION. You will not be disappointed.

I have just begun using Perfect Reflection and am 100% satisfied. Our home gets a thorough cleaning twice per month and it really shows. They really do a complete job. The cleaners are on time, nice, and they do a great job. I also have been very pleased with how Ron manages his company and has long term employees. He is very responsive and communicative. I wish more businesses were like this.

My husband and I have been a Perfect Reflection customer for a month or so.
Ron was very helpful, friendly and cheerful on the phone. He was extremely punctual for the first walk through, asked lots of questions about what his staff should do on the first visit (extra cleaning needed, alas! I’m not home a lot and my housekeeping suffers), and on subsequent visits. We hit it off very well and chatted about all kinds of things beyond housekeeping :)
After the initial cleaning session, I was in love. The range hood was spotless all the way to the ceiling, not to mention the rest of the house! A week ago, I happened to be in town to enjoy the results of their labor the day of their regular visit and remain super happy.
One of these days, I’m going to have to meet this crew that does such a great job and thank them in person.

Based upon our initial contact with Ron, the owner, and
the great online reviews, we decided to give Perfect Reflection a try as our first experience with a home cleaning service. We could not have been happier with the results! Communication was excellent, visits were made on time (both the initial consult and actual cleaning visit were made right on the dot) and the house looked FaBuLoUs. Yolanta and Maggie did a wonderful, thorough job. We really appreciated the time they and Ron took to find out what our particular needs and likes/​dislikes were. They even came on the weekend in order to have the cleaning scheduled for exactly when we needed it. Now we plan on keeping them for regular bi-​weekly service. I’m so looking forward to my next cleaning!

I’m a real estate Broker and often hire house cleaning services when getting homes ready for market. I met Ron and his cleaning Team on Saturday morning. Saturday’s are not their normal days of service but Ron was flexible enough to, after checking with his staff, to arrange to accommodate my Saturday request.
I met them promptly at 9:00 am and after a few minutes of discussion they went work, finished all work as agreed and on time. Perfect Reflection is my new house cleaning company. I appreciated their flexibility, promptness and work completed correctly and as agreed.

I’m a brand new customer of Ron’s at Perfect Reflection, and I have confidence that this will last a long time. Ron’s witty yet professional manner over the phone and in person put me at ease. He asked questions about my preferences and took detailed notes during a walk-​through at my home.
On cleaning day, I dropped in on his team mid-​way (no harm in that, right?) and they were hard at work. They were friendly, and they took the opportunity to ask me a couple of follow-​up questions about cleaning details and my preferences. So, I was pleased — but not at all surprised — to return home later and find everything spotless!
I’m always glad to choose a local business that trains and treats its employees well. This one’s a gem. And I can tell you that without fear of revealing a secret, because I’m already on their schedule! ;)

Ron and his team did a fantastic job cleaning our apartment. He and his two cleaners showed up on time, communicated with us, and Ron was present for the initial walk-​through of our home to establish a price (and a fair one at that). They were polite, professional, and took care to listen to the specifics of what we wanted cleaned and how.
Although we don’t have the means to hire a cleaner on a regular basis (this was a «treat yo self» from our tax return), we would hire them again in a heartbeat. Ask for Yolanta and Maggie. They do solid work.

Ron and his team are amazing! Customer service was excellent and they were able to work with our tight time schedule and get us in right away!
Highly recommend Perfect Reflection for your house cleaning needs!

Wow! Came home from work today to a sparkling clean house that smelled amazing! This was our first time using a home cleaning service and it was everything I hoped for! Every surface had been wiped, all the garbages were empty! I’ve never seen my house so clean!
The whole process was simple including scheduling a walk through for an estimate, setting up a cleaning day and making a payment through pay pal the night before. Thank you to Ron and his team for making me smile when I walked in the door!
Highly recommend this company!

Just got off the phone with the owner Ron. Would have loved to give some business to a local small business owner but he was very resistant to cleaning my single family home. Odd because his business is to clean homes. Anyway I’ll take my $ and business elsewhere.

2 stars for showing up to tell us that they would not be able to find out apartment.

So the big move out clean was this past weekend. Ron and Yolanda were right on time and very nice.
Yolanda is a rock star — she gave me tips on how the pros clean windows and the magical use of the magic eraser!
I’m very happy with the job she did and I highly recommend these folks.
Note: If you too are in a high density area, consider offering the use of your own garage so they have somewhere to park (and not have to haul all their cleaning products and equipment down a walkway or three.) Also, being nice doesn’t hurt — they are here to help after all.

We hesitated for a long time at hiring a cleaning service. We were not excited about inviting strangers into our home when we were not there. I finally called Perfect Reflection thinking I would just talk with them and maybe hire them.

They have been cleaning our home for months now and it may be the best thing we spend money on. The owner came to our house and talked to us about what we wanted. He took notes and gave us suggestions on things we might be interesting. We get the same two people ever time, they clean exactly like we asked. They are reliable, honest, professional and very reasonable priced.
Any time we ever ask for anything the owner is extremely responsive and accessible. I pay via Pay Pal the night before the come to clean and we communicate fully email, which is my choice. (he is flexible and available in other ways)
I love that I am hiring a local small business owner and his small consistent group of staff. It is very clear that he values us as costumers and is most interested in providing us wonderful long term service.
We have no complaints at all and highly recommend them.

Finally found reliable cleaners with excellent attention to detail. It seems fake that everyone is rating Perfect Reflection a «5», but there are some basic expectations that no other company seems to understand; (1) show up, (2) dust everything, (3) prepare the house for surprise guests. It’s not rocket science!
However, Ron takes the time to understand what’s important to us, and keeps asking if he’s meeting our expectations… every time! Job well done!

I was very pleased with the service provided. Ron was courteous, professional, honest, and attentive. He came by my house to meet with me and inspect my house, asked me questions specifically about what I wanted clean and he quoted a very fair, reasonable rate and number of hours one cleaner needs to complete the job. Lucky for me, he brought the cleaner with him and she started right away. She was very efficient and ended up finishing the job earlier than quoted.
The icing on the cake was when Ron returned to my house the same day to refund me a portion of the amount paid because the cleaner finished sooner than what I was quoted!
Perfect Reflection is professional, ethical, efficient, and well priced! I will definitely be using their services again! Thank you!