The Cupcake Shoppe

Went on 10÷9÷15 and the location is closed. Looks like a different shop is opening soon.

I went to order cupcakes for my daughter’s birthday party on Saturday and found that the store has shut down. The signs were gone so were the owners. Now, I am stuck with a LocalGruv voucher that I had bought for this store. Very bad business ethics.

I ordered two dozen mini cupcakes — marble & red velvet. They were for my baby shower this weekend. I had a bit of trouble reaching anyone at the Pleasanton location on Thursday, so I had to call up the Hayward location to order. When I went to go pick up at the Pleasanton location everything was ready to go and nicely packaged. When I served the cupcakes to my guests they LOVED them. They were all gone within an hour. I will be back to The Cupcake Shoppe to order my second batch of cupcakes for my second baby shower.

I am so disappointed. Please make sure you update your availability and open hours on Unilocal because slapping a handwritten note on the door saying you are only open on fri and sat doesnt allow me to plan to buy cupcakes for my friends birthday that just so happens to be today. If you plan on being on Unilocal,please respect peoples time– and update your open hours accordingly.
I’m sure your cupcakes are delicious, but i am not sure i want to come back.

The cupcakes were just ok in my opinion. We tried the birthday cake, smore, ice cream sundae, chocolate and cookie dough. I really like chocolate and felt the cake and frosting lacked enough chocolate flavor for me.

I would love to give this place a high rating, if they were ever open when they’re supposed to be. I have tried to come here **3 times**, all well after 11:30AM on days they advertise as being open, and the place is closed up. The website hours say it opens at 11AM, Unilocal says 11:30, in reality I guess they just come in when they feel like it? Not a super smart way to run a business.

Another wonderful addition to this side of the downtown! The cupcakes were moist & delicious! I loved the Meyer lemon & the snickerdoodle. Another visit I tried the cappuccino & one that was a spin on French toast & maple bacon! All were exceptional & very creatively presented. A great place to get top quality cupcakes for a kids birthday party… that the kids will actually EAT! ;))

Very moist cupcakes. Love the orangesicle and cotton candy regular size cupcakes. Regular size is $ 3.25 each.
Groupon and Local Gruv has a good deal on the mini-​cupcakes. $ 15 for 2 dozen mini with 2 flavors or $ 29 for 4 dozen mini with 4 flavors.

We got six cupcakes, cookies and cream, chocolate, birthday cupcake, bacon French Toast and strawberry. I really had high expectations because of the previous reviews. There wasn’t any that stood out. The frosting was too sweet for me. I’ve had better. I might try the other flavors they offer but will not buy the previous ones we’ve had.

Went to the Pleasanton location today to pick up my online order (1-​dozen kid’s birthday flavors) and discovered that my order was not there. However, the young lady who worked there (long brown curly hair) was on top of calling her manager to see what happened. She and her manager were very prompt in seeing what happpend and it turned out that my order was at the Hayward location.
**Quick tip — Even though it does not state it on the website, ALL ONLINE ORDERS GO TO THE HAYWARD LOCATION UNLESS YOU NOTIFY THE PLEASANTON SHOP DIRECTLY**
This is the reasoning for minus one-​star since the website needs to be more clear. Regardless they offered that I can take home a dozen jumbo flavors that they had available in the shop. Luckily my cupcakes were not customized, so I greatly appreciated their quick solution to my dilemma and I was happy to have a pick from their different flavors. I have yet to try the cupcakes but they look amazing and their customer service was great! I will definitely do business with them again but next time I will call in my order instead :)

I have to say this location is definitely not up to par with the original in Hayward. Maybe my eyes are deceiving me but the cupcakes don’t seem as large, so paying over $ 3 just doesn’t seem worth it. I bought six, half were very doughy and not very flavorful. But as always the french toast and cookies&cream overpower the rest of their cake inventory; super moist and delicious.
Location is off-​putting and a little hard to find. Very small shop. The one girl I talked to wasn’t very friendly, just a «take it and leave» attitude. Hopefully everything will be better next time.

The cupcakes taste great I just hate how u have to order 48hr early instead of having the cupcakes ready Togo I was unable to buy some other cupcakes to try because of that. Last time I drive that far twice !!

Sooooo I had to get my wisdom teeth out and the Oral Surgeon said «you have to eat soft foods». I heard «you should eat lots of cupcakes». I thought this would be a perfect opportunity to give CS another shot.
I came came by after work and encountered the same nice man who helped me out last time. I had a couple of questions on some of the cupcakes and he was able to answer them for me. Good stuff, good stuff.
My haul:
Red Velvet Cheesecake: there is cream cheese frosting a top of a ¼inch cheesecake on top of a Red Velvet Cupcake! That is obnoxious… and I love it!!!
The Elvis: banana and peanut butter because The King liked to shake dem hips and eat peanut butter and banana sandwiches! This was good as well and a hit with the hubs.
French Toast and Bacon: Exactly how it sounds but the bacon on top is candied. This was my first dip into the «bacon on everything» pool and it was interesting. Good and I would get it again, but interesting.

The cupcakes are delicious and I am on a two time winning streak with CS (see previous review if ya wanna) so star bump it is!!!

Holy Yummy. These are fantastic cupcakes! So tasty-​the cake and the frosting are so good-​I like the more sugar/​gritty type frosting, not whipped cream, so I love these! Very delicious, real tasting flavors, not too sweet or plain. The Maple Bacon is to die for! Go!

Just ok! So many cupcakes out there these are as good as cupcakes you’ll find most places these days. This fad has seen better days and I’ve tried this location and the original in Hayward and I’ve had much better.
Cupcakes are a dime a dozen these days as far as looking for them but way too overpriced. It’s a great location you’d think but this is a dreadful location for anything and has been for over 30 years. I’d suggest making the shop look more appealing and hiring competent staff to be there on time each day as posted.

FINALLY had a chance to try this place’s cupcakes! We made it our family outing on a lazy Saturday afternoon. When we walked in, we were greeted warmly by the staff. We looked over all the delicious, decadent cupcakes… I seriously could not decide… haha. Finally, I ordered the Churro cupcake, my 6 yr old ordered the Hershey’s Cookie & Crème cupcake, and my husband ordered the chocolate covered bacon! From what my family would share with me of theirs… not much (Lol)…the hershey’s cupcake was yummy and the chocolate covered bacon was good too! However, I feel like I hit the jackpot with the Churro cupcake! The frosting was so smooth and perfectly sweet! The cake was MOIST TO PERFECTION! It had a caramel center… ohhhh YUM! And the churro garnish was a perfect finish! I can not wait to go again! I really have nothing to complain about… but if I had to make a suggestion… I wish it was open earlier than 11am… haha!

I bought six cupcakes and my friend bought six cupcakes, I think I tasted like 10 different flavors.
Best one I tried: Tres leches! So good! I would definitely get this one again. I had never had tres leches cake before and it inspired me to bake my own.
All of the cakes were moist and I liked that most of them had filling. The main problem I had was with the vanilla buttercream that was on some of the flavors. Way too sweet and heavy — needs to be lighter and fluffier, had to scrape most of it off. The thick chocolate frosting (on the toffee cupcake) was also too heavy and sweet. The cream cheese frosting was good. I might come back in the future to try some other flavors, but if they were to change the vanilla buttercream and make it better, I would definitely come back more often.

Wow. Just wow.
Completely understand why these folks won cupcake wars. These are definitely among the best quality and best executed cupcakes I have ever tried. Unfortunately, the kids both insisted on buying the same cupcake so we only were able to try two flavors, rainbow sherbert and the Hennessy Red Velvet (only adult cupcake flavor in the shop that day).
Both cakes were divine. Could tell that they were super fresh. Very moist, very light. Wonderful fresh citrus flavor in the rainbow sherbert, both the cake and the frosting. Lovely rainbow presentation. Kids devoured these, even my 4 year old who typically eats only frosting… so yummy!
Red Velvet Hennessy. OMG. Such a good flavor combination and totally boozy. As it should be! Genius.
We took these to eat in the park and regretted not having tried them on-​site (place is a walk-​in only –nowhere to eat). If we had, we would have definitely tried more flavors!
Too bad this is new and we’re leaving CA… maybe it’s a good thing!
Update: I managed another visit the day before we left the Bay Area. I know it was naught but so glad I did. Again, the cakes were amazing. This time I ordered watermelon (it was pink for my daughter), honey lavender, lemon, and cookies and crème. The watermelon and the honey lavender were the two standout although they were all very good. Again, the cakes are super fluffy, moist and delicious. Their basic recipe is divine. The honey lavender was amazing. Subtle flavors but they came through. The cake was lavender, the frosting honey. The watermelon tasted just like fresh watermelon (don’t know how they did it). The lemon was filled with lemon curd and was very fresh tasting and the cookies and crème had bits of oreo cookie baked into the batter. This was the least interesting but perfect for my son.
We left the Bay Area on the perfect sweet note.

I drove by the Pleasanton store today and circled back to check it out because I love cupcakes. Wow, so many flavors to choose from. Bought 7 cupcakes for me and the kids and would have easily bought more but I can only imagine how many calories these must be. I couldn’t wait and ate the French toast and bacon with maple syrup cupcake while driving home. Yum!
I spoke with the owner, who runs this store and another in Hayward with her daughter and learned they offer 10 flavors everyday and many additional that change each day. And out come the alcohol-​infused versions on Friday and Saturday. I’m definitely up for trying the Margarita. She said they have over 100 flavors in total.
I looked at the list of cupcakes on the website with the kids – they have already picked out their favorites – bubblegum and sour patch kids – woo hoo!
They also make cakes, cookies and other items (chocolate covered bacon!!). The pictures on Unilocal and their website convinced my 8-​year old quickly that this is where he wants his birthday cake to come from – his birthday isn’t until September.
A welcome addition in Pleasanton. Looking forward to stopping in again soon to try more flavors.

Owned by the same people as they Hayward location that won Cupcake Wars a while back this location has been much anticipated and a welcome addition to Pleasanton. This is one of the very few Cupcake places that I actually like and they have a huge selection of flavors with one that are available everyday and others as daily specials.
Some of the flavors have a slight difference in texture (kind of doughy) but overall they’re enjoyable and better than many other places I have been (*cough* Sprinkles, Cako)
Jumbo Cupcakes $ 3.25 and are buy 5 get 1 free all day every day so they’re $ 16:25 for 6 or you can get a dozen for $ 30.
Dozen mini Cupcakes — $ 15, Cookies — $ 3 and Cake Pops — $ 2
*TIP*
They also do adult only Cupcakes!