Lumber Liquidators

We purchased a little over 2000 SqFt of Cherry Hickory solid hardwood flooring and 14 matching stair treads. Followed their directions exactly for acclimation — using our new heating and cooling system to maintain proper humidity levels. After two weeks of acclimation in the home our hired contractors went to work installing the product. There were some rejected pieces (wood is naturally unpredictable) but the total amount of rejects was far less than the 10% that we were told to expect. I have plenty of left-​over planks.
The floors were installed in August of 2014 and it is now April of 2015. We have not seen any warping, shrinking, or any other nightmare that seems to be common of Lumber Liquidators wood. In fact, it has held up extremely well and looks AMAZING! We took a gamble buying our wood from this company, despite the negative online reputation and warnings from some flooring installers, and we are very happy that we did. It is a fantastic product and we are constantly told how amazing it looks. When we tell people that we bought it from Lumber Liquidators for almost half of what some other retailers wanted, we are greeted by surprise and astonishment.
They lose a star for the shopping experience. We didn’t have any problems with the staff and they did a good job of helping us with the project. What I didn’t like was their rather grumpy attitudes — almost like they were hungover and not particularly happy that they had to come into work that day (and every other day that we went there)
I would definitely use them again if we bought another house that needed hardwood floors.
Keep in mind that I did not install this product myself. I hired a group of installers who do nothing but install hardwood floors. Their expertise and ability had a lot to do with the quality of the finished product.