Maria of Italy

This place was amazing. Christina and Kelly are awesome! I had been elsewhere and so not impressed I was worried every shopping experience would be the same but NO! Christina listened to me and put me in dresses she knew would look good on me with the details I’d like. Kelly was able to show me exactly what would need to be altered and how much. Such a fantastic experience! Thank you so much for your help!

I bought my gown here, as promised and I am in love! Christina took what I wanted to heart and called me when a gown she thought would be my dream gown arrived! Well it was and I owe her immensely for that!
Thank you Christina and Kelly!!! I knew you would help me find my dress!

Had a positive experience here as a bridesmaid. They had a great selection of dresses for us to try on and were very accommodating to the bride’s vision. Once we found «the one» it was very easy for our group to place the order. They called when it was ready and I was able to make an appointment to pick up my dress– though they do offer shipping for an extra fee. I live out of town and wanted to take my dress to a local place for alterations. They were totally understanding and helpful and made sure I knew exactly what needed to be done on the dress.
I was very pleased with my overall bridesmaid experience!

I am genuinely shocked at all of the negative reviews that I am seeing about Maria of Italy.
Having been to 20+ weddings in the past 3 years, I have spent a fair amount of time in bridal shops with various friends to help them with their big purchase. Maria of Italy was, without a doubt, the most clean and well-​organized of them all. They also had the most beautiful selection of gowns that I have seen, and they had a wide range of price points.
I made my first appointment and immediately hit it off with the owner and her assistant. They listened to everything that I said (regarding styles, what I didn’t like, and my price point) and tailored the dresses that they selected for me to try on based on exactly what I asked for. Both women (the owner Kelly and her assistant) were funny and kind; they were joking and laughing with myself, my mother, my future MIL, and MOH who all were at my appointment with me.
I chose my dress from Maria of Italy and could not have been more pleased. My wedding was over a month ago and I’m still obsessed with the dress that I chose. Kelly was very accommodating with me regarding dates and times for fittings, she did exactly what she said she would do, and the tailoring was much more reasonably priced than other boutiques that I have had bridesmaids dresses altered at. She also does all of the alterations herself and was clearly very skilled at it; her work was beautiful.
If that isn’t enough, the ladies called me on the morning of my wedding and wished my husband and I congratulations and luck in our marriage. I don’t think a lot of big department stores would do that, and I genuinely appreciated their call.
I would absolutely send friends and family here for bridal, bridesmaids, mother of the bride dresses, etc. I had an amazing experience and I hope future brides will be able to experience the same excitement that I did while shopping at this local business.

Let me first say that I do not believe for one second you, as the owner, were standing next to your assistant. If you were, then I am shocked and surprised that you have any customers at all. She was rude and condescending and there was no other interpretation of our interaction. I am in healthcare management and I would never stand for that sort of interaction/​attitude with a customer.
I would like to further say that my budget was absolutely not $ 500. I am born and raised here on the South Shore and I do not know of any reputable bridal boutiques that carry a bridal gown for $ 500. That certainly would not have been my starting point.
I am sorry that you have purchased what was a wonderful little boutique. The previous owner, Maria, was an absolute doll as was her son. I believe his name was Luigi. They were a delight to work with when I was a bridesmaid and I am saddened to see that their business has gone downhill. It’s very unfortunate.

Like a previous reviewer, I do not generally provide poor reviews; however, I will make an exception in this case. I attempted to reach this store by phone several times with no success. It was my intention to ask if an appointment was necessary to view Mother-​of-​the-​Bride dresses. I tried to call several weeks ago and then again this past weekend. In each case, I received an automated message stating that the store would be closed due to «the snowstorm» (snowstorms that occurred several days before I called on each date). I attempted to make contact online but the website of this store «expired» at the end of last month.
With no way to reach anyone, I decided to stop in the store this past Saturday (sunny, no snowstorm), early afternoon. When I walked in, no one was in the store — not one single person. I started to browse on my own. After at least fifteen minutes, no one appeared to assist me and no one seemed to be in the store at all. I headed back toward the stairway (the store is above a beauty salon). At that moment, a woman appeared, walking up the stairway. I was getting ready to explain the reason for my visit. She did not allow me to speak — she immediately said, «Do you have an appointment?» I started to say that I had tried to call several times but received an outdated automated message. Without waiting for my complete answer, she said in a very rude manner, «I cannot possibly wait on you without an appointment. I’ve waited on five bridal parties already today. You must make an appointment.»
I did not choose to make an appointment based on (a)the fact that no one could be reached by phone on more than two occasions; and, (b)the rude manner in which I was treated. I had hoped to support this locally owned hometown store and was very disappointed at the poor service I received.

We bought my daughter’s wedding dress from Maria’s and we were horribly disappointed. After 5 — 6 months when they couldn’t tell us where the dress was or when it would be in (at one time I was told «that dress could be in Mexico») I told them that I was not happy with their customer service and I would be telling others about my bad experience. They then BANNED both my daughter and I from the store and I was told they would NOT do her alterations even though the dress was late and they had promised to «work 24 hours around the clock if necessary to make her dress perfect». My daughter was forced to run around at the last minute, two months before her wedding day looking for a seamstress that would do her alterations! Their customer service leaves not just a lot but everything to be desired! And to make matters worse they told my daughter that if we passed on this information about our bad experience they would sue her. So I’m passing it on.

Not only did I get my bridal gown here, I ended up back here again for my bridesmaids (after being underwhelmed at the selection at Hillary’s — that and we were virtually ignored…
).
Was treated like a valued customer from strt to finish. Even found my «dream gown» by a whim of Louis when I thought I might try more ivory-​shaded instead of white. Alterations were done perfectly (my best friend was not so lucky with her alterations — see my review of David’s Bridal in N. Attleboro)… all in all a great experience. And the store was celan and well-​organized for a smaller space.

Not one of my favorite stores on my bridal shopping list. The dresses here almost all looked the same to me — lots of ballgowns and lots of very traditional styles. I was looking for either a mermaid dress or something vintage looking, and didn’t really see anything that I just had to try on. The man that works there, while he seemed nice enough, was a little too aggressive for my tastes.

First note: Maria’s of Italy is now located on Court Street, not Middle Street. The move does make parking more difficult and the location itself is smaller than the Middle Street one, but the service is still top notch. I went here as a bridesmaid to be fitted for a dress. The bride also purchased her dress here, which is absolutely stunning. Louie and Maria helped all four of us bridesmaids with dress selection (we had two to pick from) and fitting. They were very accomodating and we never felt rushed. There was a bride there as well so Maria and Louie split their time between the two groups. They have a fair number of bridesmaid dresses and bridal gowns. This is by no means a David’s Bridal so don’t expect to have thousands of dresses to choose from. However, with the smaller selection comes a more selective offering. Most of the gowns I browsed through were traditional and classic so if this is what you are looking for, Maria’s is the place. I’m not sure about the gowns, but the bridesmaid dresses were very reasonably priced. Mine only came to $ 130 — a bargain in this era of overpriced weddings!

Beautiful facility, very clean, organized, and private. The dressing room is gigantic, the «viewing room» even bigger. If you are a suburban bride looking for an ivory, strapless, beaded gown, you will go bonkers.
However…service is a different question. I understand that a business needs to know its product and its customer, but when I mentioned that I was looking for something a bit more unique and unconventional for my wedding, the response I received was borderline insulting. Not only was I told that I was «shopping in a more traditional area» (meaning, go back to the city, you urban lunatic!) but that I should «check out dresses from California because they got [sic] a lot of weird people out there.» Hmmm… perhaps I should! What I wanted to say is, «since when is a strapless, drop waist dress with a floofy pick-​up skirt ‘traditional’? Don’t traditions change depending on the trends established by celebrity weddings? No one had a strapless wedding gown before 2001 anyway!»
Arrgh. It is infuriating to find out how limited in scope some people are. On the other hand, I did walk willingly into the lion’s den, right?
But, for those of you who are looking for Casablanca, etc, there are other boutiques with the same gowns for cheaper.

When I was searching for the right wedding dress, I went and I performed my search online. I was dead set on purchasing a Bianchi dress and went to Maria’s in search of just the perfect one… but I had a couple that were my favorites. Her staff were very friendly and offered lots of choices and selections not just for the Bianchi dresses but others that fit my specifications of being «ivory and A-​line»… in the end, I purchased the perfect dress for me and was extremely happy with my purchase and the assistance that I got from Maria and her staff. I travelled from Belmont to Plymouth and it was worth the trip.