Pomona Collision Center

I could not be more pleased with the service and accommodations given by this place. I was hesitant to how they would treat me after a Mr T’s tow truck dropped them off. Piece of advice: SATY AWAY FROM MR T’S TOWING. They’re assholes. Pardon my words.
Anyway, Stephanie (front desk clerk) even offered me a bag to grab my belongings. She was apologetic and was sincerely concerned for my well being.
The manager was great too. He went out of his way to get my license plate off (alumni plate) and was very cordial with me. Would love to do business with you all in the future.

We couldn’t be happier with the service, customer service, and repairs of our 2012Chevy Cruze !!, from The assesser Noah from Geico, to Stephanie, and Bob. and the crew, you all have been top notch and on point with updates and professionalism! We thank u so much! We highly recommend this auto collision in Pomona, and Geico insurance!

Thank you for your quick and friendly service. Job done perfect! I will definetly recommend you to all.

Man, I love this place. They have been talking care of me and my family for 12 years now. The are friendly, understanding, and patient during the frustrating time of having to get a vehicle repaired.

Last year my husband and I had a rough year. He was in accident with his company car and then I had one in mine. Since his car had the accident first, we went to Pomona Collision Center with it.
What first seemed pretty simple, turned out to be tougher than expected. (Thank you Chevy) We got a call the same day with an explanation that my husband understood and then an estimate of time for the repairs. Happily it actually took a couple days less than expected which was good because I had my accident a few days later. When we got the car it was back to looking new.
When we took my car in a few days later the receptionist remembered us and helped us along. My car was more severe with the whole front damaged. Happily we got the same great service and got the car right back.
The really awesome part was three months after the work was done, there was a problem with the paint on the hood. My husband took it back and the owner checked it out. It was just bad paint, so they brought it back in. We got the car three days later and since then the paint has been perfect.
I highly recommend this shop. They stand behind their work and the owner obviously takes pride in their quality.

One star is all that this place deserves, I came here to get my Honda Accord fix after an accident, and trusted the staff to do a great job and they did okay, but what I didn’t like was that I had some items stolen from my car. I know it’s my fault for leaving things in my car, I just thought they would be safe, I guess I thought wrong. They stole a couple of items just before Christmas and they had no idea of the items that were missing, they left me an empty box of my cologne for memories too, I got refunded for my items, but I’m never coming back here, please go to another body shop!

I brought my car to the shop because I had heard from everyone about how amazing Carlos was at the shop. My best friend said that he took great care of him and had nothing but good things to say about him. I took his advice and was very satisfied with their customer service. I will tell everyone I know about them.

Due to a hit-​and-​run, Mercury Insurance had sent me here.
My whole right passenger side was all banged up, even my mirror was broken off.
Dave, one of the mechanics who worked on my vehicle, kept me up-​to-​date on the repairs which kept my mind at ease.
My car was replaced with brand new parts and repainted. It looks completely brand new ! Probably much better than when I first purchased it.
Aside from the collision repairs, I also needed my front bumper replaced. Dave ordered new brackets, grill and the bumper itself. And it looks way better than the original one.
The whole repair took 2 weeks. I am not only happy how my car looks now, but also with the professionalism that the whole staff presented and their concern for customer service.

My daughter’s car was severely damaged after being sideswiped by a big rig. Our insurance is contracted with Pomona Collision Center, and I couldn’t be happier with not only their amazing body work, their customer service, and professionalism, but how quickly the work was done. My daughter got her car back in 3 weeks, and she is happy as can be, not only that she has her car back; but that her car looks exactly the way it did when she drove it off the car lot when we bought it.

I have had several cars repaired at this facility, they do excellent work and I would highly recommend them, unlike the previous « Unilocaler» who never actually had his car fixed there, silly.

Excellent customer service and knowledgeable staff. The wait is never long and if you leave your car there employees are great at keeping you updated on the status of your vehicle. I have come here for both cosmetic and accident work and I’ve always left happy.

I’m surprised there are no reviews yet for this establishment. I came here for an estimate for my bumper being damaged while someone rear ended my parked car.
Anyways, I was waiting around maybe 30 minutes total for an estimate. The shop didn’t seem bad, but didn’t really seem that good either. I had another shop price out my estimate and it sounded more realistic. Sure the insurance company is paying out for the damages, but I don’t want a low end shop doing shoddy work on my car.