Beltmann Relocation Group

If it was possible to give no stars, that would be more accurate. These guys are TERRIBLE. I ordered patio furniture from Costco and these clowns were supposed to deliver it. I received an email from Costco with tracking info and contact info for Beltmann. On the day the furniture was delivered to them, I called to schedule the deliver to my home. I was rudely met with questions about why I was calling. Why else would I be calling? I was told by a nasty guy named Noah that I had no business calling and would be contacted within the next 48 hours to schedule the deliver after they had an opportunity to ensure through inspection the order was complete. The delivery was subsequently scheduled for a Tuesday. I was contacted on the morning of the delivery day by the same loser, Noah, who advised the delivery would be between 3 and 5pm. The driver called me at noon to advise he would be there by 1pm. I had to cancel an appointment last minute to accommodate the unplanned for change in delivery time. After hustling back home to meet the delivery, I find out they did not bring a complete delivery. In fact, they were missing largest and most critical piece to to a patio table set, the table. WTF were they inspecting? Why were they so rude? Why did they offer no credible explanation or any relief whatsoever? WHY IS COSTCO USING THEM? All questions with no good answers. Avoid this kangaroo operation like its the plague. After working with them, it made me want to cancel my membership with Costco and hire a lawyer.

I am kicking myself in the butt that I didn’t read others reviews before using this company.
First the truck shoes up on the day of our move in an Allied van. I specifically found a company that was not Allied my family and I had a terrible experience with them and they showed up 2 hours late and I had to call and see where they were.
Second– I had them parti pack the kitchen, not only did they put champagne glasses on the bottom of the dish pack. When we mentioned that the items were valuable and should not be on the bottom they were rude about it. Telling us that they know what they are doing if things break it comes out of their pay. Well I hope so out of the experience we had.
Three I told the guy packing the kitchen to not forget the pot lids under the oven. Guess what they did and now we have a whole box of things forgotten in the kitchen.
Delivery day.
We thought we had hit the jackpot when we were the only pick up and drop off. Yeah right.
Delivery was supposed to be at 9 am he showed up at 3:30. When they get there is when they realize that they need a shuttle. At 7:15 pm they drop off the first item in the house. Since they had to pack a uhal they were not diligent and put boxes that are clearly labeled fragile on the very bottom of four boxes
Ps my husband missed a day of work for this waiting for them
This is the worst moving company ever and I am so happy I convinced my husband to do the zero deductible because I think we will be using them.
DO NOT go with this company they are unreliable and don’t care about people’s time nor items.

Beltmann were hired to deliver my motorcycle. The driver called1 hr before they arrived. And they did arrive promptly 1 hr later. The driver and helper were very professional, friendly and knew exactly how to handle my bike.
I will use them again for moving large items.

If I could give it no stars I would!!! DO NOT USE THESE CROOKS!!! they were over two weeks late with my shipment, stuff was damaged… they are thieves they steal your money and then tell you that your shipment was too small for any compensation!!! Steve and Shari and the worst at customer service!!!

BEWARE !!!
Do NOT use Beltmann Group or North American Van Lines for your move !!!
They do not follow through or do anything they say they will.
The salesman a «relocation consultant» was all about customer service when he was trying to get us to sign up… in the end the move has been a nightmare :
Poor communication
Poor follow through
They don’t return calls
Double talking and lies

WOW, I have never dealt with a more frustrating company! They came over on time and everything to get me an estimate, in order to get me as a customer for our move in July. THe agent who came was VERY polite and helpful, you know everything one could be to gain your business. After she gave me the price and I was very satisfied with her professionalism (and ready to sign and go along with them). I asked her to follow up with me regarding some other services I may need (storage). She said she would the next day. So I waited. A week went by. I emailed her. Nothing. Two weeks went by. I called my agents direct number and left her a voicemail. I decided, well I am NOT going to do business with someone who cannot even follow up with me. This is all my furniture and belongings I am sending off. I need somebody reliable! SO then I thought, well maybe something, God forbid, happened to this woman. Maybe she was fired, or maybe she quit. I should give them a chance and find out what happened. So I called the office directly and told the receptionist about how my agent never got back to me, and how I emailed her AND called her direct phone and left a voicemail and was still not replied to. I just want to know what happened, I really liked everything about your company and am interested in using you for my move. The lady was VERY apologetic and assured me she would get back to me and gave me her name and everything. ONE WEEK WENT BY AND NOTHING. These people are jackasses. If this is how they are before I even sign a contract, I dont want to know how they will handle the move once they have your stuff in their truck, or worse, have your money! (Never pay movers before your stuff is safely delivered).