Hoffberger Darren DO

One star is too good for this fraud of a doctors office. Unacceptable treatment from this office. 1^st i had to wait a month to get an appointment was then told it would take two week to get the sleep study scheduled. a month went by and I still hadn’t heard back, I called daily. They never answer the phone and they claim that it is to allow their staff to break for lunch but the phones are off from noon to 2:30. When I called back at 4pm I get a recording that the office is closed which according to the recording the office closes at 5. I finally was told the sleep study was denied by my insurance and had to do an at home study. I was told it would be another two weeks before I hear back from my doctors office. It’s been another month!!! Over the past few months my sleep apnea has gotten worse and worse affecting my work performance and as a result I got let go after 7 years. So now I am unemployed thanks to this doctors offices horrible service. Dr Hoffberger seemed like an ok doctor but his office staff should all be let go for incompetence. I’m considering legal action at this point unless this is resolved by the end of the week.
Update ¹²⁄₃ It’s been over a week since I spoke with someone at the office… I was told that I needed to check with the insurance company to find out what the hold up was, first off I shouldn’t have to do their job for them. Secondly, the insurance company informed me that they never received any requests and would follow up. Still have heard nothing. I’m probably going to have to wait until the new year when my new insurance kicks in so I can go to another doctor.