Davis-Moore

Terrible Terrible Terrible, crooks, incompetent people.
My wife’s brand new less than 2000 miles 2014 Dodge Charger was taken to this Davis Moore dealership in Ponca City, OK buy Dodge customer care after the car would not start.
They got the car on Friday after she had been driving the car for nearly an hour and shut it off to drop my daughter off at a school event, within less than 5 minutes she tries to restart the car and it would not start, all the lights and guages came on but would not start. She called Dodge customer care and they arranged for a tow service and had her car taken to Davis Moore.
My wife was contacted on Monday and told the car was fixed, when she arrived at the dealership she was told the only problem was the battery was completely dead and was removed from the car and charged for two hours.
She ask what was wrong with the car and why did the battery go dead so suddenly as it was fine friday when she was stranded, the service tech said that they checked for codes on the car and found nothing. My wife ask if the battery was removed from the car to be charged and was told yes, she ask «would that not reset the codes», and was told «yes». She said do you see a problem with that?
She was told the battery tested fine, once again this is a problem because a starting battery cannot be fully discharged without damaging the battery.
So she left with the car, when she got to work I observed a deep scratch in the passenger side front window glass, obviously done with a sharp object. Most likely valdalism.
We contacted the dealership and told them about the damaged glass, we were told that they talked with thier service tech and he said he didn’t do it so there was nothing they can do.
So my vehicle was damaged while in thier possession and told they will not correct the problem.
BEWARE do not take your vehicle to this dealership!

This place is a joke and the reason we have to shop out of town. Bad service, high prices, etc. Management is no help either. Do yourself a favor and stay away!!!