St Joseph Mercy-Oakland

This is only an ER review.
Some years ago I ended up in the ER and Dr. Weinstein was the attending physician. First of all, an EMT was in training and I was his practicing first IV insertion. Blood spurting up to the ceiling. Very painful. His uncontrollable shakes and sweating gave him away. Blood splatter all over the floor and no one cleaned the room. After insertion he slipped quietly out the door.
I was very sick and near death. I had projectile clear vomiting that spewed off the end of the cart and way beyond on the floor toward the door. Clear vomit as I hadn’t been able to hold down food for days. When a nurse finally came in, she yelled «She peed on the floor!» She went and got the Dr. and someone else. Not to clean it up by the way but to show I was (probably a Pontiac crackhead to them) who was useless and peed on their floor. I insisted (could hardly talk) it was VOMIT and I not only threw up but it projected. Very scary when that happens. How could my pee reach from the cart that I could not even move on all the way to the door? I would have to get up and walk over there to squat.
Dr. shook his head and they never cleaned it up. Every time I said I threw up and needed help with severe nausea they said «It’s pee, she peed on the floor.» He did neurological testing on my toes and sent me for a brain MRI. He then called my Dr. immediately upon results. They left the room and subsequently my Dr. said the phone call was to tell him they expected me to die in that room! So they were not even checking in on me anymore.
I had this awful feeling I was going to die and they were busy doing whatever until time to place a toe tag on me. I literally waited for a few hours to get strength to get up.
Scared to die alone, I pulled that nasty IV out (seriously, how much more damage would that have caused anyway?) and managed to get out of that hospital and went to another.

St. Joes hospital is a very fine health care hospital
The nurses are very attentive caring compassionate
Very skilled the doctors are the very best in everyway the care they give here is 5 star very fine hospital in every category beautiful facility too
My father has been on staff there for almost 50 years
And the doctors here are very fine people
The hospital evolved from a small country hospital
To a state of the art hospital

I loved this place. Well, as much as you can love being in a hospital anyway. I had cancer back in 2011… This was my home away from home for quite a while. They took great care of me there. I ended up going through a 6 to 7 hour surgery and stayed for 4 or 5 days…(?) — I never thought I’d forget so this is a good thing :). I ended up back in the hospital a few weeks later with an infection. I went through 3 more small surgeries in the 9 days I was there and, although I was bored, it wasn’t all that bad. They took good care of me and I wouldn’t want to go anywhere else.

I have been here since yesterday, I would not go to any other hospital! The care here is awesome!

New tower is beautiful. High tech in every way. Beautiful art everywhere. Best nurses anywhere. Brilliant critical care staff. Best heart hospital in Michigan.

We took our mom to this one since her being a resident of Troy, this was the closest St. Joe’s. I have had excellent luck with St. Joe’s in Ypsilanti so I suggested this one for mom. Wrong suggestion.
Our mom was a cancer patient and she had been off and on to Beaumont Royal Oak, but because of dwindling insurance funds we had to take her somewhere else since Beaumont was not going to treat her further.
I will never forget one thing she said to me three days before she passed away. She asked me to research the drug Komoden that she overheard couple of the nurses talking was said to expedite the cancer.
On the fateful day of May 15^th our mom drew her last breadth at this hospital.
My biggest grudge till today is that with all the nurses and aides sitting around drinking coffee and chatting about their boyfriends or girlfriends in that nurses station down the corridor with all the state of the art patient monitoring gadgets, why was I the one to rush there and ask the question «excuse me but can someone please help? I don’t think my mom is breathing!». Couldn’t they see in their monitors that something was wrong with one of their patients? Or they had better things to worry about like their boyfriends or girlfriends???
St. Joseph’s Mercy Ann Arbor/​Ypsilanti will always hold a high stop in my heart for they were efficient, nice, and clean and they saved my life! But sorry St. Joseph’s Mercy Pontiac does not come close to fitting that bill.

O.k. I was born at this hospital and I turned out great :). However, my mom was just rushed to the emergency room there and it was AWFUL. Actually, they’ve been botching things up with her since 2004. The patient care was terrible (fine, it’s Pontiac) and the doctor that came through when I was there was abrupt and rough, poking all around and being the complete opposite of comforting.
She left the room and I’m thinking «Wow. She’s awful.» Maybe not every doctor is cut out for the emergency floor, soooo please St. Joseph’s, staff your emergency floor with people that can handle it.
I guess if you’re there to have a baby, it’s great. For anything else, I couldn’t say where to go. Beaumont cut a ton of people out of their staff in the last 6 months, including people who were the glue that held it together. Tough call! Henry Ford?

I had my first child at St. Joe and will also be having my second there. I can really only speak for the Maternal Fetal Medicine (ultrasounds) department and the Labor/​Delivery/​Recovery (maternity ward) as that is where I have spent most of my visits. I find the staff there to be very knowledgeable, helpful, pleasant, and kind. I had a very good experience there for the birth of my first child and can also speak for the NICU, which is excellent. Some areas of the hospital are in need of some cosmetic updates, but the whole maternity ward has been completely renovated and is beautiful. I had a private recovery room and I hear that is almost always the case unless they are very busy in the maternity ward.

(2.5 Stars) Ended up here after a serious (and unknown at the time) gall bladder attack that required surgery/​removal. The emergency room here leaves much to be desired. It is Pontiac, so you really cannot expect much and I already knew that ahead of time. I waited about 4 hours in the waiting room this past St. Patrick’s day. Pretty average. I expected up to 5 worst case/​crossed fingers. Your company in emergency may be questionable and a select few may exhibit a lack of decorum to boot. No shocker there either. While doubled over in pain a couple of younger females a few chairs over were playing some hood song over their cellphone at top volume and breaking out in a spirited dance routine just to give you an idea.
Once inside the actual medical area of the emergency room, I noticed it was jammed packed. All of the beds located OUTSIDE of rooms up against walls were occupied. I don’t know why I was so lucky, but I ended up getting a room in there. Good thing too because I was literally in there about a full DAY until a room opened up for me upstairs. That in itself was ridiculous. I honestly don’t know if they were that full up there as well or somebody wasn’t on top of scheduling/​turning rooms over like they should have.
In any event, the stay upstairs before and after surgery was a different world compared to the emergency room. After my c-​section stay here several months ago I had an idea about what to expect. I did have to share a room this time around, but that’s what curtains are for. The TV has capability to watch regular shows along with movie selections, pre-​loaded music/​station options and internet access. There should be a keyboard in the drawer next to the bed. There is only 1 phone in the shared room which was a little weird. I’m used to seeing a phone per bed on other visiting hospital visits elsewhere. The room orderlies will not normally pony up toiletries unless you ask. I did not know this the first time around, but back then I prepared a bag with supplies. During this surprise stay I chatted up the orderly and scored a razor, shaving cream, the most amazing shampoo/​cleanser combo, mouthwash, toothbrush, toothpaste, lotion, a full-​size comb and chapstick. Fantastic! Also, the volunteers that serve admitted patients at SJMO are SO nice and helpful.
The hospital food is fairly decent depending on what your diet and selections are. You can pre-​order your all of your meals at once and give the time you would like for the food to arrive (though they won’t normally mention this, I heard about it after the fact) along with snacks. I seriously loaded up on food here, but there’s not much else to do aside from the available media and trips to the bathroom when you don’t have a visitor. Planning my menu is always a fun diversion. The chocolate milkshakes are to die for FYI and you should definitely have the people on the phone taking your order repeat it back to you. Especially if you ask for adjustments or extra ketchup or something.
I don’t like ending up at the hospital, of course, but if it’s for a curable/​fixable/​temporary reason, I actually kind of LOVE it. Even in a ‘Meh’ kind of place. Hey, I don’t have to cook, clean, get dressed up and I can kick back and relax. All the while my +1 is ‘forced’ to helm the parenting duties 100% and really not have anything to talk or complain about because I am infirm, after all. If it wasn’t bad, and potentially a double onslaught of karma, I would cross my fingers here and hope for a smidge of appendicitis to stike me for sure.