Staples the Office Superstore

In general I like this store. Friendly and helpful staff, convenient 7 days. However, they could be more organized. But, they sell many products and that’s sometimes difficult. I think Staples Corporate needs to improve their quality control to not only ensure they’re selling consistently good merchandise, but to better react to any situation beyond the store’s control. Dealing with Staples Corporate was time consuming and frustrating. Ultimately a given store location can be affected by poor corporate management. With all said, I recommend the store as a very good place to find reasonably priced merchandise.

If you like to be told you’re wrong and enjoy being overcharged, come here. The young «lady» with the braided hair has a really bad attitude. You will be treated like absolute crap if you even ask a question. Girl overcharged us and it was clearly on the receipt, still accused us of not telling her when she never even handed us the receipt. Avoid this place like the plague BC you’ll pretty much be scolded on making any purchase … a 5 dollar purchase will come out be a 50 dollar purchase due to defective employees fingers. However if you care about your money and value service, go to Greenwich or anywhere else… Also this place is in an actual basement. The basement of hell or someone’s ass… I can’t tell the difference.

Understaffed, dirty, disheveled shelves and 10 — 20
Minute waits in line. They had two registers open and the line snaked around the corner! I’d have taken pictures but I don’t want to get fired. If you know anyone who needs a job in this neighborhood tell them to apply and they can surely negotiate a high salary.

AVOID IF YOU CAN. I notice that the four and five star reviews are at least a year old.
I was there today and it was awful.
I had a customer service issue and was being helped by someone in that department.
Then the store manager, Lou, came over and began yelling at me. He needed this employee,
who was very close to resolving my issue, in another part of the store and I was not allowed to the employee’s time! He was extremely rude and disrespectful.
When I replied to him that this employee was standing beneath the Customer Service sign when I began talking to her, he turned his back and walked away. So rude!
I will NEVER be back.

Definitely easy place to pick up most office needs. Often, though, I am told to order items on-​line, because there are more choices on the
website. Problem with on-​line ordering is Staples’ very sloppy shipping. My last order arrived on time, but several items were broken. Opened one carton to find paper clips spread everywhere. Thanks, but I stopped playing «pick up sticks» many years ago. Staples: if you’re listening, PLEASE improve your packaging, handling, & shipping. Thank you.

Very helpful staff!
I had an important project to print out in a very short period of time.
Carolyn (the lady that works there) was suuper helpful, calm and polite.
She multitasked perfectly.

My «almost» everything office supply store. Competitive pricing. Very helpful staff. Easy parking and long opening hours 7 days a week.

Fairly convenient location, though if you’re not familiar with the area, you may not realize there’s a back entrance… which is the main entrance.
Typical office supplies here, nothing out of the ordinary. Staff can either be super helpful, or they’re completely worthless – all depends on who you get.
IMPORTANT: Pay attention if you use coupons. Our guy today almost wasted a $ 20 reward because he wasn’t paying attention to the coupon stub. He was the biggest space cadet ever. Terrible.
Printing center is good, very convenient to order everything online and just pick it up. Good quality paper and everything is printed clearly.